Perficient Digital Transformation

JUNE 26, 2023

Introduction Continuing from our previous blog on “Automating Salesforce with Katalon Studio: Streamlining Salesforce Operations with Automated Testing” we now dive deeper into a specific aspect of Salesforce automation: lead conversion. However, manually converting leads in Salesforce can be time-consuming and prone to errors.

Automation 52

Automation Sales Efficiency Accounting 52

Everest Group

JUNE 16, 2023

As life sciences enterprises look to unlock GAI’s true value, its various stakeholders have exciting opportunities to collaborate and form next-generation partnerships to successfully drive GAI implementation. We will also present a blueprint to successfully maximize the value of GAI-enabled solutions.

Pharmaceuticals 52

Pharmaceuticals Co-Sourcing Regulations Sales 52

NoonDalton

NOVEMBER 22, 2021

The same is also true in sales. That’s why it’s important to keep your sales calls on track. Many salespeople don’t start thinking about clinching the deal until much later in the sales process. Controlling sales talks is the greatest method to do this. How to Keep Your Sales Calls on Track.

Sales 97

Sales BPO Accounting Insurance 97

Everest Group

AUGUST 29, 2022

Learn what issues keep customer experience officers ( CXOs) up at night in this blog. Increasing value while reducing cost – CX leaders feel pressure to deliver value to the business, whether through increased sales, higher retention rates, or better Net Promoter Scores (NPS)/Customer Satisfaction Scores (CSAT.)

Reduced Costs 78

Reduced Costs Analytics Impact Sourcing Outsourcing 78

Everest Group

OCTOBER 26, 2023

Read on for insights from our analyst team, who attended and presented at these pivotal gatherings that fostered collaboration and dialogue with the international community to advance sustainability efforts. Together, we are embarking on a collaborative mission to enhance lives through impact sourcing.

Impact Sourcing 64

Impact Sourcing Sourcing Government Collaborations 64

Perficient Digital Transformation

JULY 20, 2023

It helps to make critical decisions, approve sales discounts, contract approvals as well as many such kinds of requests that need to be approved before coming into process. This enables stakeholders to collaborate effectively and make informed decisions while maintaining transparency and accountability. Happy Reading !!

Sales 52

Sales Collaborations Management Accounting 52

Everest Group

OCTOBER 17, 2023

How do we train sales teams to pivot to products from services? How will this impact internal collaboration? Should we build or buy them? How does this approach change our talent model? Do we need a team of product specialists? Who owns the responsibility of developing the asset and subsequent implementation?

Streamline Operations 64

Streamline Operations Reduced Costs Insurance Banking 64

Everest Group

SEPTEMBER 8, 2023

Delve into the dual nature of Generative AI’s impact in this blog. While the full extent of what positions GAI can replace in the coming years is not fully known, it conceivably can replace various roles in customer service, sales and marketing, operations, finance, and HR over time.

Marketing 89

Marketing Jobbing Data Entry Research 89

Redial

JANUARY 17, 2023

In this blog post, we will show how BPO can help companies keep operational costs low , and how nearshore investment can be a cost-effective option. So, betting on qualified agents to deliver fast-paced solutions to any inquiries can elevate customer engagement, loyalty and even increase sales. Thank you for joining us on this blog.

Operational Costs 130

Operational Costs Nearshoring Labor Costs BPO 130

Everest Group

AUGUST 16, 2022

VSM focuses on a data-centric approach to decision making and promotes a culture of innovation and improvement through a continuous feedback loop and collaboration. Some examples of operational value streams are product manufacturing, software product sales and support, order fulfillment, and support functions.

Management 52

Management Software Sales Manufacturing 52

Everest Group

JULY 6, 2023

Learn about the benefits and components of composable platforms as well as the collaborative role ecosystem stakeholders can play to bring together the supply chain landscape in this blog. Reach out for more information on this topic.

Retail 52

Retail Supply Chain Management Inventory Management E-Commerce 52

Everest Group

OCTOBER 11, 2022

It has created countless opportunities for competition and collaboration. They should offer more APIs and undertake integration with new sales channels. Follow our webinars and blogs to learn more about upcoming technologies and trends. Augmenting the value proposition.

Banking 59

Banking Finance Research Accounting 59

Everest Group

JUNE 7, 2023

This tool enables sales reps to obtain precise information about physicians or hospital practices, empowering them to personalize their pitches Axtria integrated GPT models into its proprietary products.

Pharmaceuticals 52

Pharmaceuticals Sales Healthcare Regulations 52

Everest Group

NOVEMBER 15, 2023

For more mature organizations looking for large-scale transformation for topline improvement, outcome-oriented metrics, such as Days Sales Outstanding (DSO) could be better. This approach not only fosters collaboration between the provider and enterprise but also builds an alliance as both parties work hand-in-hand towards a common goal.

Outsourcing 59

Outsourcing Government Banking Service 59

Everest Group

NOVEMBER 6, 2023

This is primarily due to sharing the same time zone with Israel, which facilitates collaboration. This presents a challenge for Egyptian policymakers, as upcoming year-end elections may make currency devaluation and asset sales unpopular with the public, even though Abdel Fattah El-Sisi is predicted to secure a third term as president.

Nearshoring 59

Nearshoring Government Offshoring Banking 59

IBM Business Partners

JUNE 29, 2023

A retail company experiences a sudden surge in online sales due to a viral social media campaign. This blog explores the significance of IBP in today’s modern business landscape and highlights its key benefits and implementation considerations. This alignment fosters synergy and drives cross-functional collaboration.

Supply Chain Management 83

Supply Chain Management Analytics Collaborations Human Resources 83

Everest Group

MAY 24, 2023

McKinsey estimates that 84% of sales in US property and casualty and 90 percent of US life policies go through agents or brokers. They should also identify emerging risks, such as cyber threats, and collaborate with clients to develop comprehensive risk management strategies and insurance solutions.

Insurance 52

Insurance Risk Management Risk Management Analytics 52

Perficient Digital Transformation

DECEMBER 16, 2021

The HCL Commerce 2021 Partner of the Year Award represents our unique collaboration with HCL Commerce from sales, delivery, and marketing. From the sales perspective, the collaboration they are doing across the sellers we are working with has been phenomenal. Check out our blog for more insights from our HCL team.

Sales 126

Sales Collaborations Marketing Design 126

Perficient Digital Transformation

DECEMBER 28, 2023

As an award-winning workplace, Perficient colleagues collaborate with experts from across industries and time zones to strategize, test, and build end-to-end solutions for the world’s biggest brands and largest enterprises. With 2023 coming to a close, it’s important to reflect on our accomplishments over the past year. Being named a U.S.

Collaborations 52

Collaborations Healthcare Streamline Operations Offshoring 52

Everest Group

APRIL 6, 2023

Key drivers of the acquisition The strategic benefits of this acquisition include: Stronger operational presence beyond North America: Webhelp has a strong presence in sales, marketing, and payment services across Europe, Latin America, and Africa. With an estimated pro forma 2023 annual revenue of US$9.8

Management 52

Management Legal Services Human Resources Collaborations 52

Everest Group

JANUARY 12, 2023

Infusing intelligence throughout the insurance value chain requires specific capabilities in the five core areas of product development, sales and distribution, underwriting, policy administration, and claims management (as shown in the exhibit above). The growing clout of low-code/no-code capabilities is pushing this trend further.

Insurance 52

Insurance Sales Administrative Flexibility 52

Zinnov

FEBRUARY 19, 2024

The project showcased unprecedented collaboration and technological superiority, setting a benchmark for excellence. Read Our Blog How to set up a Captive Center or a Global Capability Center (GCC)? It helps in driving customer engagement and higher sales for the entire organization.

Analytics 95

Analytics Out-Tasking Engineering Flexibility 95

Perficient Digital Transformation

OCTOBER 4, 2023

In this blog, we’ll explore how to connect Power BI and Power Apps to unleash the power of integration. Increased Collaboration: By integrating Power BI and Power Apps, businesses can foster increased collaboration between employees by providing them with real-time insights into shared data.

Sales 52

Sales Collaborations Finance Marketing 52

31 West

MARCH 6, 2023

Are you looking to improve marketing and sales opportunities? These solutions help implement ITSM practices, centralize the workspace for your internal or outsourced IT help desk , and improve efficiency with collaboration tools and integrations. Someone from BMC’s sales team will reach out. user Premium – $15.25/user

Customer Service 130

Customer Service Sales Out-Tasking Customer Support 130

Redial

JUNE 7, 2023

In this blog post, we will explore why Baja California continues gaining popularity as a prime nearshore destination and highlight our achievements, while thriving in this region but also being consistent. cities, such as San Diego, allows for easier collaboration and communication between businesses operating in both countries.

Nearshoring 130

Nearshoring Call Center Labor Costs BPO 130

Groove Technology

JULY 2, 2023

Collaborative Approach : Seek partners who adopt a collaborative approach and prioritize open communication. By identifying and nurturing potential prospects, these services help companies build a robust sales pipeline and increase conversion rates. FAQ 4: Are there any risks associated with business development outsourcing?

Business Development 100

Business Development Outsourcing External Service Provider Flexibility 100

Everest Group

MARCH 17, 2023

With five key transformation levers described in this blog, MGAs can overcome challenges and unlock a wave of unprecedented sustainable growth. Managing General Agents (MGAs) and wholesalers are becoming increasingly relevant in the insurance ecosystem due to the unique advantages they have over brokers/agents.

Insurance 52

Insurance Robotics Process Automation Risk Management Risk Management 52

IBM Business Partners

APRIL 4, 2022

The IBM Partner Portal provides a short course on how to get started with optimizing opportunity management, deal registration, and sales collaboration. For our sales community, it is reassuring to know we are bringing all IBM and partner tools together in one platform powered by Salesforce. The post It is time!

Sales 57

Sales Collaborations Efficiency Jobbing 57

31 West

AUGUST 12, 2022

The blog also defines the benefits of ticketing systems and CRM for your business. These are operational, strategic, analytical, and collaborative CRM. It enables you to integrate your sales, marketing, and other services via automation. It helps businesses cater to all sales, marketing, and customer service tasks.

Supply Chain Management 130

Supply Chain Management Customer Service Collaborations Analytics 130

Perficient Digital Transformation

MARCH 5, 2024

Whether you’re in sales, marketing, finance, or customer service, there’s something for everyone: Sales: Identify top-performing sales reps, forecast revenue with precision, and uncover cross-selling opportunities to maximize revenue. So why wait? Happy analyzing!

Analytics 59

Analytics Finance Sales Customer Service 59

Offshore India Data Entry

JANUARY 3, 2024

They can advise on aspects like optimal pricing models, sales channels, HR policies, and branding in each market. This cultural adaptation is key to succeeding in foreign markets, and offshore collaboration makes it achievable in a scalable way. Tapping into this localized expertise helps avoid missteps when entering new regions.

Offshoring 98

Offshoring BPO Data Entry Outsourcing 98

Perficient Digital Transformation

MARCH 5, 2024

In this blog, we will delve into the world of Salesforce Blockchain, exploring its applications, use cases, and implementation strategies that are shaping the future of business in 2024. Implementation Strategies Implementing Salesforce Blockchain requires careful planning, collaboration, and alignment with business objectives.

Supply Chain Management 59

Supply Chain Management Retail Healthcare Collaborations 59

31 West

FEBRUARY 10, 2023

Are customer retention and increasing sales your business objective? A Brief Introduction to Zendesk Zendesk is a CRM company that offers products for service and sales. month Enterprise – connect with the sales team For the data center, the pricing differs based on the number of users. month Premium – $15.25/user,

Sales 130

Sales Customer Support Customer Service Service 130

Perficient Digital Transformation

FEBRUARY 7, 2023

We love what we do and where we work, contributing to our collaborative, open, and friendly culture. Join the Partner Marketing Team “Collaboration within our Partner Marketing and Alliances team here at Perficient is second to none! At Perficient, our people are at the heart of what we do. Tony Harper, Assoc.

Supply Chain Management 69

Supply Chain Management Collaborations Jobbing Marketing 69

Hyland

AUGUST 5, 2022

Decreased team collaboration. Likewise, how does management implement greater collaboration between virtual teams and those in the office? If emails no longer work as your main form of communication, consider incorporating collaboration tools or shared workspaces to exchange messages, make calls and send across files faster.

Out-Tasking 145

Out-Tasking Collaborations Human Resources Flexibility 145

Perficient Digital Transformation

JUNE 26, 2023

Introduction In today’s fast-paced business environment, organizations heavily rely on Salesforce as a robust CRM platform to manage their sales processes, customer interactions, and business operations. In this blog, we will explore how to automate Salesforce using Katalon Studio, a powerful test automation solution.

Automation 52

Automation Collaborations Efficiency Sales 52

Everest Group

AUGUST 31, 2023

As the industry receives investments in smart manufacturing, providers are assuming the role of end-to-end digital transformation partners by collaboratively developing solutions to assist enterprises in their digital journeys.

Manufacturing 59

Manufacturing Service Analytics Marketing 59