Perficient Digital Transformation

MARCH 8, 2024

Have you ever wondered what happens if you connected Personalization with Sales and Service Clouds? The Personalization connector for Sales and Service Clouds exposes user data and server-side campaigns in Salesforce CRM for your contacts and leads. This token exposes all datasets in Personalization and their information.

Sales 110

Sales Service Manufacturing Healthcare 110

Vilmate

JANUARY 11, 2024

Today, we want to review the highlights of 2023 and discuss the significant events in the IT world. Web Summit 2023 Web Summit is the biggest and most well-known technology event that has been happening in major European cities for several years. Forbes describes this event as a “rock concert in the field of technology.”

Cybersecurity 52

Cybersecurity Healthcare Analytics Design 52

Everest Group

JUNE 22, 2023

APPLY ON LINKEDIN Job Title: Digital Marketing Strategist – Events Location City: United States (Remote) Industry: Research and Advisory Services Company: Everest Group About Everest Group Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing.

Marketing 40

Marketing Event Management Advisory Research 40

Everest Group

JULY 19, 2023

The 2023 Unisys Analyst and Advisor Event provided a platform to showcase the company’s commitment to innovation and forward-thinking approach, exemplified by its new branding image in the IT services sector released last year. The company’s digital workplace strategy emerged as one of the key themes attracting our attention.

Cybersecurity 52

Cybersecurity Human Resources Government Collaborations 52

31 West

JANUARY 24, 2024

They don’t just manage the technical services, but facilitate a robust ticketing system and after-hours customer service for emergency support. We’ve gathered some tips from IT experts on how engineering service providers can improve their security protocols using Office 365. Let’s take a look.

Engineering 100

Engineering Service Cybersecurity Accounting 100

Everest Group

APRIL 26, 2023

WEBINAR Building a Collaborative, Agile and Resilient Supply Chain With Data & Analytics April 26, 2023 11:00 AM PST | 11:30 PM IST Catch Everest Group Partner, Shirley Hung as she joins an expert panel to dive into the latest trends and best practices in digital transformation.

Collaborations 52

Collaborations Analytics Marketing Service 52

Perficient Digital Transformation

JUNE 22, 2022

When a project is created the “Enable MS Teams Collaboration” in the related links of the project is populated and is only visible to the users with the Project manager role. How to enable MS Teams and PPM Collaboration. Install PPM Collaboration. Install the PPM Collaboration (sn_ppm_collab) application from?ServiceNow

Collaborations 69

Collaborations Management Design Accounting 69

Everest Group

APRIL 9, 2024

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Keep reading for the perspectives of Everest Group Partner Rohitashwa Aggarwal, who attended the event. Reach out to us to learn more.

Global Business Services 72

Global Business Services Outsourcing Service BPO 72

31 West

MARCH 15, 2023

Are you looking to improve the quality of service you provide? It can help MSPs provide quality IT help desk support services , remote monitoring, and proactive issue resolution. Let us look at ConnectWise’s offering in detail and the role it plays in managing IT services. What is ConnectWise?

Management 130

Management Cybersecurity Service Right-Sizing 130

Everest Group

JUNE 6, 2023

At its first analyst event under the leadership of CEO Ravi Kumar, Cognizant openly discussed the company’s past problems, emphasized its renewed focus on relationship management, shared clients’ success stories, and previewed new products. Contact us directly for questions and or more information.

Banking 52

Banking Streamline Operations Analytics Collaborations 52

.orgSource

APRIL 17, 2023

Accountants Content moderators Legal Assistants Proofreaders Entry-level stock traders Transcribers Graphic designers, where creativity isn’t a priority Customer service representatives Soldiers Writers, where quantity is a greater concern than quality I reviewed several of these lists. Events like that help keep people engaged.”

Collaborations 52

Collaborations Jobbing Retail Marketing 52

Future of Sourcing

JULY 26, 2023

Sorenson, a leading language services provider, offers a variety of technology solutions and tools for people with diverse communication needs. These include call captioning, sign language and video services for Deaf and hard-of-hearing people, as well as language translation and interpreting services.

Service 95

Service Human Resources Flexibility Collaborations 95

IBM Services

NOVEMBER 14, 2023

In today’s hyper-competitive digital landscape, the rapid development of new digital services is essential for staying ahead of the curve. Shockingly, a staggering 33% of developers lack the necessary skills or resources, hindering their productivity in delivering products and services.

Service 99

Service Regulations Automation Banking 99

Perficient Digital Transformation

MAY 16, 2024

Informatica World is an annual event that brings together over 2,000 experts to network, collaborate, and strategize new use cases on the Informatica platform. Reach out and let us know if you are coming so we can collaborate on innovative solutions for you and your customers leveraging the power of Perficient and Informatica.

Collaborations 52

Collaborations Sales Management Service 52

Magellan Solutions

MARCH 22, 2024

However, managing IT systems can overwhelm business owners, particularly those without dedicated in-house IT departments, and this is where outsourced IT services come into play. This challenge makes outsourcing IT services a feasible alternative. IT outsourcing companies provide around-the-clock support and monitoring services.

Outsourcing 52

Outsourcing Service IT Outsourcing BPO 52

Future of Sourcing

JUNE 1, 2023

Sorenson, a leading language services provider, offers a variety of technology solutions and tools for people with diverse communication needs. These include call captioning, sign language and video services for Deaf and hard-of-hearing people, as well as language translation and interpreting services.

Service 93

Service Human Resources Flexibility Collaborations 93

Everest Group

NOVEMBER 6, 2023

Cloud Security Services PEAK Matrix® Assessment 2023 The demand for cloud security services in the global business landscape is accelerating due to enterprises’ digital transformation mandates, rising importance of data protection, and challenges in securing hybrid multi-cloud environments.

Service 64

Service Cybersecurity Regulations Government 64

Future of Digital Sourcing Outsourcing

AUGUST 30, 2019

Delivery of medical services is provided by the Canadian government, but execution remains in the hands of individual provinces. ” For VCH’s BISS (Business Initiatives and Support Services) group, the challenge to innovate came in how it would approach its outsourcing efforts. ” The team embraced several changes.

Collaborations 52

Collaborations Government Healthcare Research 52

AS White Global

DECEMBER 16, 2021

The PPG team from ASW Philippines make this work, deliver awesome results, and exemplify ASW’s values of collaboration and support for an inclusive working environment. I do volunteer service for the deaf community and the homeless. I am also an events facilitator for Deaf Awareness and Filipino Sign Language. Hi Team PPG!

Collaborations 52

Collaborations Out-Tasking Design Management 52

IBM Services

MARCH 8, 2023

At Innocens BV, the belief is that earlier identification of sepsis-related events in newborns is possible, especially given the vast amount of data points collected from the moment a baby is born. Sepsis or bloodstream infection is life threatening and a common complication when admitted in a Neonatal Intensive Care Unit (NICU).

Research 52

Research Collaborations Healthcare Design 52

Simplr

SEPTEMBER 26, 2022

This article is part of Simplr’s CX Data Lab , where we leverage analytics and data science from within the Simplr platform to uncover best practices and trends in customer service interactions. We here at Simplr see hundreds of thousands of customer service emails every day. Businesses have the same issue.

Customer Service 91

Customer Service Service Efficiency Automation 91

Everest Group

SEPTEMBER 8, 2023

Digital Twin Services Digital twins, virtual replicas of physical products, processes, and systems, are playing an instrumental role in aiding enterprises to reduce downtime, improve product tracking and tracing, and closely monitor asset conditions by simulating diverse scenarios.

Service 52

Service Marketing Collaborations Research 52

Hyland

SEPTEMBER 5, 2022

Held in Dublin this year and available virtually, the Open Source Summit is the premier event for open source developers, technologists and community leaders. My colleague, Antoine Thomas , and I will be at the event, presenting on how a cloud-native approach enables you to better deliver solutions to market.

Sourcing 145

Sourcing Collaborations Reduced Costs Management 145

31 West

JUNE 27, 2023

It provides you with the A to Z business solution, enhancing your customer service, team collaboration, data security, project management, etc. So your IT service desk can perform efficiently, providing flawless services. It helps with better collaboration in the organization. and share them with the team.

Collaborations 130

Collaborations Accounting Efficiency Flexibility 130

Everest Group

SEPTEMBER 7, 2023

ACES Automotive Engineering Services: Navigating the Future of Automotive Landscape The automotive industry is at an inflection point, where global sustainability concerns, increasing consumer demands, and rapid technological advancements have coalesced to propel rapid growth.

Engineering 59

Engineering Service Insurance Software 59

31 West

MAY 22, 2023

SharePoint is primarily a collaborative platform that enables organizations to streamline their business process with multiple features. The features like knowledge management, project management, content management, etc empower businesses to control business processes through automation and collaboration.

Collaborations 130

Collaborations Efficiency Automation Management 130

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

Perficient Digital Transformation

APRIL 26, 2023

As a proud attendee of this prestigious event, I can’t wait to share my excitement and encourage you to connect. This year’s conference promises to be bigger and better than ever, focusing on knowledge sharing, innovation, and collaboration. Are you ready to revolutionize your business with ServiceNow?

Collaborations 98

Collaborations Customer Service Automation Service 98

Perficient Digital Transformation

MAY 14, 2024

All parties in a healthcare organization are responsible for contributing to personalized, empathetic care that is responsive in real-time to the healthcare events happening for patients and their families. You explain to them that you’re just wrapping up radiation and are being very closely monitored by your provider.

Healthcare 104

Healthcare Marketing Manufacturing Collaborations 104

Perficient Digital Transformation

MARCH 3, 2022

Back in March of 2021, Perficient announced a collaboration with the Mark Cuban Foundation to host an AI Bootcamp in the Dallas area. Last month, Perficient deepened its involvement with the Mark Cuban Foundation by supporting an AI Bootcamp Terms of Service Virtual Design-a-thon. This event ran similarly to a hackathon.

Design 72

Design Service Jobbing Collaborations 72

Premier BPO

SEPTEMBER 21, 2023

The widespread forum serves as a go-to consumer service & customer care platform in the U.S. It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. They highlight the effectiveness of offshore outsourcing in achieving high-quality results.

BPO 52

BPO Co-Sourcing Collaborations Customer Service 52

Everest Group

FEBRUARY 7, 2024

Climate change and economic inequity have been critical themes for Davos over the years, and this year’s event is expected to underscore sustainability themes, as well as the proactive role of emerging technologies, such as generative AI, in shaping a responsible future built on trust, collaboration, and sustainable development.

Government 52

Government Collaborations Marketing Service 52

Automation Anywhere

JULY 5, 2021

In light of this forthcoming big change, here are four errors to avoid when automating customer service functions. Because of this, many organizations are using RPA to automate customer service functions and, in fact, are achieving high ROI on their investments. Phone interactions will drop from 41% to 12%.

Customer Service 97

Customer Service Automation Service Out-Tasking 97

31 West

JUNE 20, 2023

Moreover, the AI-enabled features of Google Workspace can make your IT help desk support services more organized. These help you from file storage to team collaboration and project tracking. Thus your team will become more productive with simplified and organized collaboration. Meet, Calendars, Slides, Sheets, Docs, etc.

Management 130

Management Collaborations Accounting Efficiency 130

Everest Group

DECEMBER 7, 2023

While Generative Artificial Intelligence was a major focus at the recent Amazon Web Services (AWS) annual user conference in Las Vegas, other important themes stood out to our analyst team. Many service providers demonstrated high-value client transformation case studies during keynote sessions, round tables, and in expo booths.

Right-Sizing 69

Right-Sizing Collaborations Service Marketing 69

Zinnov

DECEMBER 4, 2022

Among the industries that Quantum Computing has the potential to revolutionize, the Financial Services industry stands out for several reasons. First, the size of the prize is hefty – Quantum Computing is set to generate up to USD 40-45 Bn in revenues in the Financial Services industry alone upon its maturity by 2040 with a CAGR of ~40-42%.

Service 59

Service Research Government Collaborations 59

31 West

FEBRUARY 20, 2023

Are you looking to improve customer service ? Do you want to optimize your service desk workflows? If yes, then you must consider investing in a customer service solution. Customer service software can centralize your help desk, implement ITSM best practices, and improve employee and customer experience.

Right-Sizing 130

Right-Sizing Customer Support Customer Service Sales 130