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The Differential Cost – Co-Sourcing vs. Internal Hiring

Premier BPO

The current labor shortage has created an unprecedented situation in the job market, where twice as many jobs are open compared to available candidates to fill them. Selling, producing, processing, marketing, or promoting, partnered products or services. Choosing between hiring yourself, a recruiting firm, outsourcing or co-sourcing.

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Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2024

Everest Group

Providers are seizing opportunities to leverage technology in their capabilities, provide platform-led solutions, and co-innovative advisory services to meet the industry’s growing demands. In response to these challenges, the demand for digital-led FCC offerings is rising. LEARN MORE ABOUT Top Service Providers

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Only 3 Days Left to Register for the 6th Annual Global Small Business Forum (Virtual)

The Global Small Business Blog

Discussions will cover dealing with cultural, regulatory and legal issues; sharing best practices; uncovering challenges and how they are resolved; wrestling with global supply chain issues; entering new overseas markets, finding new sources of supply, revealing lessons learned from the pandemic and more.

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Common Grounds: Unleashing innovation and growth through partnership

IBM Services

You’ll hear them talk about the unique value they’re delivering to the market. We’ll discuss how we’re collaborating and co-creating to leverage AI to work smarter, why we’re better together, and of course, how they take their coffee.

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Turn Your Contact Center Into a Revenue Center

Perficient Digital Transformation

Modern Contact Center as a Service (CCaaS) solutions provide agent co-browse capabilities to let agents see the same view of your website or mobile app that your customer sees. The combined expertise and experience of your senior contact center staff and your SMEs offer a unique premium service to your market.

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ScaleHub BPO Crowd Boost: Introducing Connected Women

ScaleHub

Connected Women has become an essential crowdsourcing partner for ScaleHub, aligning with our top priorities in impact sourcing strategies: our goal is to work with companies that pay workers a fair wage and adhere to ethical working practices as part of our swiftly expanding activities in the APAC region.

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How to Attract and Market to Generation Z Customers

Simplr

Baby boomers, Gen Xers, and millennials might dismiss Gen Z as a screen-addicted, social media-obsessed, zero-attention-span generation who are going to destroy traditional markets and ignore all the wonderful products and services businesses can offer them. How to Market to Gen Z. What marketing strategy piques their curiosity?