IBM Services

NOVEMBER 15, 2023

Watsonx gives organizations the ability to refine foundation models with their own domain-specific data to gain competitive advantage and ensure factual grounding to external sources of knowledge. Watch the demo of these use cases , or explore interactive demos in the IBM Digital Self-Serve Co-Create Experience.

Co-Sourcing 91

Co-Sourcing Supply Chain Management Engineering Sales 91

Premier BPO

MAY 16, 2023

The exhibition covered various aspects of customer support, CX, UX, Channel Partnering, Cyber, Data & Smart Security, and Collaboration Technology. Providing a unique perspective on how the changing business landscape requires a partnership mentality, Premier BPO COO, Dave Shapiro highlighted how co-sourcing fits the narrative.

Co-Sourcing 52

Co-Sourcing BPO Call Center Customer Support 52

Perficient Digital Transformation

SEPTEMBER 27, 2021

Our Women in Tech Employee Resource Group (ERG) provides the opportunity for women and allies at each stage of their career the chance to work alongside and collaborate with leadership across Perficient, as well as cull their own professional skills. Perficient has made tremendous strides in market value in the years since I’ve joined.

Co-Sourcing 119

Co-Sourcing Management Collaborations Jobbing 119

Premier BPO

MARCH 29, 2023

These are based on my personal trips to Manila, Lahore, numerous town halls, market research, one-on-one sessions, and our sales kick-off earlier this year. Our COO calls this “co-sourcing”. Our clients look to us for strategic insights and collaborate together to enhance their business.

Co-Sourcing 52

Co-Sourcing Supply Chain Management BPO Finance 52

Everest Group

DECEMBER 5, 2023

Read on to learn about the skill requirements needed in the sustainability service market and how to bridge the talent gap. This shift in mindset has fueled the growth of the sustainability services market as organizations increasingly recognize the need to adopt eco-friendly practices.

Service 65

Service Co-Sourcing Impact Sourcing Collaborations 65

SIG Speaks

MARCH 30, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Krollus Asaad shares how important it is to find trust in your procurement team and your business. On week eight (8) of my Certified Sourcing Professional (CSP) Program, I was introduced to the What’s In It For We mindset. That, my friends, is trust.

Co-Sourcing 40

Co-Sourcing Supply Chain Management Sourcing Banking 40

Premier BPO

SEPTEMBER 8, 2023

If you’re a Customer Experience professional or just looking to level up your Customer Relations, these sessions will give you the inside scoop on how the market’s shifting. We’ve rounded up the important sessions, so you won’t miss out on some helpful learning and collaboration opportunities.

Co-Sourcing 52

Co-Sourcing BPO Retail Advisory 52

Neo Group

JUNE 30, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. Established with the vision of “Talent Without Borders”, Neo founded the global sourcing advisory space.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

Neo Group

JUNE 29, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. Established with the vision of “Talent Without Borders”, Neo founded the global sourcing advisory space.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

Capgemini

FEBRUARY 9, 2023

But what about the other key players in this new collaboration paradigm – Big Tech and venture capital? Global venture funding increased 83% year over year from $392B to $718B in 2021, and it’s the tech giants and venture capital firms who are the main sources of this investment. Their role is not limited to being a source of funds.

Co-Sourcing 52

Co-Sourcing Sourcing Analytics Marketing 52

Infosys Consulting

FEBRUARY 15, 2024

The cloud provides a secure and scalable environment for fabless firms to automate processes, apply advanced tools, and adopt a collaborative approach to reduce costs as well as turnaround times for bespoke chipsets. The design cycle time is increasing while time-to-market window shrinks. It is a shift in the location of IT elements.

Design 52

Design Co-Sourcing Collaborations Analytics 52

31 West

FEBRUARY 7, 2023

The Jira Service Management is a product that helps your dev, business, and IT team to connect and collaborate. There are pre-configured templates available like ITSM, General, Analytics, Customer, and Marketing service management, among others. Jira has a good market share among small to medium-sized companies.

Right-Sizing 130

Right-Sizing Customer Service Co-Sourcing Software 130

Hyland

JANUARY 17, 2023

But whatever innovation vehicles you employ, they do need to be managed according to whatever style of innovation approach(es) you’ve chosen — and that’ll govern the way in which information flows and collaborations manifest. Open innovation. Siloed innovation strategies are out of place in the modern, interconnected digital era.

Co-Sourcing 91

Co-Sourcing Right-Sizing Sourcing Flexibility 91

CGS Inc

MAY 25, 2023

All session panelists agreed that the need is for much more than retailer co-investments; it's primarily about the importance of collaboration. Collaboration is more essential than in the past. Collaboration can help drive business value and bring more value to the consumer, which benefits us all."

Retail 52

Retail Manufacturing Co-Sourcing Nearshoring 52

The Scalers

NOVEMBER 30, 2022

Keynote speakers: Emilien Coquard, The Scalers co-founder and CEO, shared his deep industry insights into developing world-class integrated engineering teams. This surplus of tech profiles makes for less tension in the IT job market than in Western countries. Co-founder and CEO of The Scalers. LEARN MORE. Emilien Coquard.

Offshoring 88

Offshoring Co-Sourcing Engineering E-Commerce 88

Infosys Consulting

AUGUST 22, 2023

In June, Infosys hosted a panel of experts to share what is top of mind for leading innovation in the energy industry, co-sponsored by Infosys Women Connect and AWS Women Reinventing Energy – initiatives with an objective to close the gender gap by building a community that supports, attracts, nurtures, engages and advances female talent.​

Co-Sourcing 52

Co-Sourcing Government Sourcing Engineering 52

31 West

JULY 22, 2022

Out of 50 clients affected in this data breach that included top brands of retailers, financial institutions like JPMorgan Chase & Co., Best buy co., These targets received emails with content that mentioned employee names and seemed to be receiving from friends or a co-worker. Phishing emails targeted 100 service providers.

Co-Sourcing 130

Co-Sourcing Government Cybersecurity Software 130

The Scalers

NOVEMBER 3, 2021

The most competent offshore partners combine the sourcing of top talent with managed operations and aim to provide long-term value rather than a short-term fix. CEO and Co-founder, The Scalers. However, what is apt to compare is the culture of collaboration between the headquarters in the UK/U.S. – Emilien Coquard.

Offshoring 87

Offshoring Co-Sourcing Engineering Sourcing 87

IBM Business Partners

JUNE 2, 2023

Modernization will free caseworkers’ time to focus on and collaborate with families, rather than focusing on navigating an aging system. Empower caseworkers with online tools to collaborate with colleagues and access knowledge repositories. Be intuitive, user-friendly and cut down on manual effort.

Co-Sourcing 86

Co-Sourcing Automation Flexibility Collaborations 86

IBM Services

APRIL 14, 2023

Revolutionizing the FMCG industry with integrated business planning Each business in the fast-moving consumer goods (FMCG) industry has its own unique set of rules, variables, and limitations, and Al Rabie Saudi Foods Co. Al Rabie Saudi Foods Co. The story of Al Rabie is a testament to the power of collaboration and innovation.

Co-Sourcing 71

Co-Sourcing Analytics Human Resources Sales 71

IBM Services

APRIL 25, 2024

Steps of business process reengineering for CRM include integrating customer data from disparate sources, using advanced analytics for insights, and optimizing service workflows to provide personalized experiences and shorter wait times. This can enable significant cost savings and improve profitability.

Supply Chain Management 61

Supply Chain Management Finance Human Resources Robotics Process Automation 61

Everest Group

JUNE 16, 2023

As life sciences enterprises look to unlock GAI’s true value, its various stakeholders have exciting opportunities to collaborate and form next-generation partnerships to successfully drive GAI implementation. Keep an eye out for our LinkedIn Live, The Possibilities for Generative AI in Sourcing.

Pharmaceuticals 52

Pharmaceuticals Co-Sourcing Regulations Sales 52

IBM Services

DECEMBER 19, 2023

The true essence of value emerges when business and IT can collaborate to create new capabilities at a high speed, resulting in greater developer productivity and speed to market. Patterns-as-code that help codify multiple cross-cutting concerns (this also promotes the inner source model of patterns maturity and drive reusability).

Engineering 70

Engineering Co-Sourcing Software Automation 70

Capgemini

MARCH 13, 2023

To transform industrial automation systems through virtual connectivity, Schneider Electric, Qualcomm, and Capgemini announced collaboration to create a tailored, end-to-end 5G private network solution, which can be deployed across industrial and logistical sites.

Co-Sourcing 52

Co-Sourcing Collaborations Efficiency Automation 52

Everest Group

FEBRUARY 23, 2023

With the help of engagement service providers, enterprises can realize tremendous business value by using this marketing channel. With Google sunsetting third-party tracking cookies, marketers will need to quickly adjust their strategies to use first-party data directly from customers to champion true personalization.

Service 52

Service Co-Sourcing Marketing Out-Tasking 52

Everest Group

NOVEMBER 28, 2023

The Managing General Agent (MGA) sector is a bright spot in a turbulent insurance market. Interest in the MGA market also has significantly rekindled in Europe and the US, gradually garnering prominence and capturing interest among carriers. The data provides a compelling sense that MGAs have a bright future ahead.

Insurance 59

Insurance Service Co-Sourcing Analytics 59

Groove Technology

AUGUST 10, 2022

Co-employment services are provided by PEO in partnership with existing small and medium-sized businesses. This is why an increasing number of organizations are choosing to collaborate with GEO firms. Groove Technology, the only Vietnam PEO with an in-house recruitment team, will source, hire, and onboard your Vietnamese personnel.

IT Outsourcing 130

IT Outsourcing Outsourcing Payroll Administrative 130

IBM Business Partners

AUGUST 28, 2023

With nearly 5 billion users worldwide—more than 60% of the global population —social media platforms have become a vast source of data that businesses can leverage for improved customer satisfaction, better marketing strategies and faster overall business growth.

Co-Sourcing 56

Co-Sourcing Marketing Out-Tasking Sourcing 56

The Scalers

JUNE 15, 2022

When working in collaboration with your engineers at home, an ODC team can easily collaborate to create innovative solutions. When sourcing talent in another country, it is essential to understand the local market. When sourcing talent in another country, it is essential to understand the local market.

Offshoring 75

Offshoring Co-Sourcing Engineering Outsourcing 75

Customer Serv Outsource Smarter

DECEMBER 16, 2022

During the COVID surge of 2020, the primary focus for BPOs was a rapid shift to work-at-home with a massive investment in remote architecture, training, systems, security, and agent collaboration tools. Some nearshore markets are already experiencing saturation, especially in places like Jamaica and Colombia. and international clients.

BPO 52

BPO Outsourcing Nearshoring Call Center 52

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. We engaged in conversations surrounding the evolving transformation of work in global markets.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

Everest Group

APRIL 7, 2022

Building Centers of Excellence (CoEs) has become an imperative for global business service (GBS) organizations and is critical to develop distinctive high-value capabilities, enable cross-functional collaboration, and increase value delivered beyond labor arbitrage. Principal and Co-founder. Sourcing Change. Rohitashwa Aggarwal.

Co-Sourcing 52

Co-Sourcing Global Business Services Government Collaborations 52

Premier BPO

JULY 11, 2023

When ways of working are changing and managing remote workers is not a core competency, business leaders can turn to options such as outsourcing to a co-sourcing partner. A hybrid workforce combines the strengths of in-house employees and remote or outsourced workers who collaborate seamlessly to enhance business outcomes.

Reduced Overhead 40

Reduced Overhead Offshoring Co-Sourcing BPO 40

Neo Group

SEPTEMBER 24, 2020

Since 1999, Neo Group has collaborated with Global 2000 enterprises, empowering them to build new capabilities and generate rapid savings by leveraging global talent, analytics and automation.

Government 52

Government Co-Sourcing Advisory Regulations 52

The Scalers

APRIL 5, 2022

CONTENTS The engineering seller’s market What are the benefits of traditional outsourcing? The engineering seller’s market. This acute shortage of developers in the right disciplines, combined with a fierce seller’s market, has prompted more and more companies to assess their options. What are the benefits of offshoring?

Nearshoring 69

Nearshoring Offshoring Software Engineering 69

Pure Moderation

FEBRUARY 21, 2022

Robots, drones, and self-driving vehicles need AI trained on reliable data to achieve higher levels of autonomy and the truth is, firms are struggling to source enough high-quality data to fully develop these types of AI projects. In 2016, when 19-year-old Alexander Wang co-founded Scale AI along with Lucy Guo, he was still a student at MIT.

Co-Sourcing 52

Co-Sourcing Out-Tasking Right-Sizing Collaborations 52

SIG Speaks

JULY 28, 2021

All were creating a significant drag on productivity and profitability and distracting from the core focus of being a fashion trendsetter and market innovator. After extensive evaluation, the company partnered with SMC Squared to strategically “right-source” the execution. The culprit was the deteriorating execution. THE SOLUTION.

Co-Sourcing 40

Co-Sourcing Offshoring Right-Sizing Retail 40