Premier BPO

APRIL 18, 2023

With hundreds of exhibitors and speakers, the event provides an excellent opportunity for attendees to collaborate and learn about the latest trends and techniques prevalent and applicable in the industry. This year’s focus is Maximizing Customer Experience through Digital Transformation.

BPO 52

BPO Co-Sourcing Outsourcing Sourcing 52

Premier BPO

APRIL 18, 2023

With hundreds of exhibitors and speakers, the event provides an excellent opportunity for attendees to collaborate and learn about the latest trends and techniques prevalent and applicable in the industry. This year’s focus is Maximizing Customer Experience through Digital Transformation.

Co-Sourcing 52

Co-Sourcing Outsourcing BPO Sourcing 52

Perficient Digital Transformation

NOVEMBER 8, 2023

Establishing trust in CMDB as a reliable source of data remains a challenge. Are you collaborating with a partner to extend your current capabilities toward your envisioned future state CMDB by considering the questions below? Are you collaborating with your partner on the best practices and CMDB expansions below to enhance CMDB ROI?

Co-Sourcing 52

Co-Sourcing Risk Management Risk Management Collaborations 52

IBM Services

NOVEMBER 29, 2023

Fine-tuning data insights with enhanced collaboration and expertise Downer continuously works to enhance operational efficiency, minimizing maintenance costs and impacts to transportation schedules. Collaborators at Downer report high levels of satisfaction with the partnership. “These tools offer an array of analytics options.

Co-Sourcing 70

Co-Sourcing Collaborations Engineering Analytics 70

Everest Group

NOVEMBER 17, 2023

Experience level agreements can foster service provider innovation and collaboration if structured with rewards for risks. By formally incorporating XLAs into contracts, both enterprises and SPs established well-defined roles and responsibilities, fostering a collaborative partnership with mutual advantages.

Co-Sourcing 59

Co-Sourcing Collaborations Outsourcing Sourcing 59

SIG Speaks

MARCH 30, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Krollus Asaad shares how important it is to find trust in your procurement team and your business. On week eight (8) of my Certified Sourcing Professional (CSP) Program, I was introduced to the What’s In It For We mindset. That, my friends, is trust.

Co-Sourcing 40

Co-Sourcing Supply Chain Management Sourcing Banking 40

Zinnov

AUGUST 22, 2023

CleanTech is set to rise as the predominant source of global electricity generation, surpassing coal, and accounting for a remarkable 38% by 2025. This opens up significant possibilities for hyperscalers to collaborate within their partner ecosystems, co-designing and co-developing CleanTech capabilities to accelerate positive change.

Co-Sourcing 52

Co-Sourcing Retail Software Manufacturing 52

Perficient Digital Transformation

SEPTEMBER 27, 2021

Our Women in Tech Employee Resource Group (ERG) provides the opportunity for women and allies at each stage of their career the chance to work alongside and collaborate with leadership across Perficient, as well as cull their own professional skills. Perficient has made tremendous strides in market value in the years since I’ve joined.

Co-Sourcing 119

Co-Sourcing Management Collaborations Jobbing 119

Premier BPO

APRIL 18, 2023

With hundreds of exhibitors and speakers, the event provides an excellent opportunity for attendees to collaborate and learn about the latest trends and techniques prevalent and applicable in the industry. This year’s focus is Maximizing Customer Experience through Digital Transformation.

Co-Sourcing 40

Co-Sourcing Outsourcing BPO Sourcing 40

Neo Group

JUNE 30, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. Established with the vision of “Talent Without Borders”, Neo founded the global sourcing advisory space.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

Neo Group

JUNE 29, 2022

Neo Group releases a report featuring assessment of ESG (Environmental, Social, and Governance) adoption across select IT & Business Service Providers in a first of its kind ESG Adoption Survey in collaboration with IAOP and GSA-UK. Established with the vision of “Talent Without Borders”, Neo founded the global sourcing advisory space.

Co-Sourcing 52

Co-Sourcing Global Sourcing Advisory Service Sourcing 52

Everest Group

DECEMBER 5, 2023

These partnerships also offer internships and co-op programs that provide students with hands-on experience and job opportunities upon graduation. The organization can streamline business initiatives by aligning roles, responsibilities, and workflows, enabling seamless collaboration among experts from diverse backgrounds.

Service 64

Service Co-Sourcing Impact Sourcing Collaborations 64

Premier BPO

APRIL 28, 2023

Event Overview: SOCAP Internation Spring Symposium is a two-day event that brings together industry impact leaders and entrepreneurs from various sectors to explore emerging trends, exchange ideas, and collaborate.

Outsourcing 59

Outsourcing Co-Sourcing BPO Offshoring 59

Premier BPO

OCTOBER 3, 2023

Visit our booth 418, to learn more about our outsourcing capabilities, hear success stories, and discuss how we can collaborate to drive your contact center’s growth. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

BPO 52

BPO Co-Sourcing Outsourcing Customer Service 52

Premier BPO

MARCH 29, 2023

Our COO calls this “co-sourcing”. Our clients look to us for strategic insights and collaborate together to enhance their business. Clients are relieved that they can work with us across the spectrum of services given our multi-country footprint to source the best talent for their unique needs.

Co-Sourcing 52

Co-Sourcing Supply Chain Management BPO Finance 52

Premier BPO

MARCH 15, 2023

The event presents an opportunity for professionals to collaborate and share takeaways from the past year, as well as discuss upcoming trends and techniques for managing disruption. Premier BPO Exhibit Premier BPO will be showcasing at Booth 108 with our leadership in attendance.

Outsourcing 52

Outsourcing Co-Sourcing BPO Global Outsourcing 52

Premier BPO

SEPTEMBER 8, 2023

We’ve rounded up the important sessions, so you won’t miss out on some helpful learning and collaboration opportunities. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

Co-Sourcing 52

Co-Sourcing BPO Retail Advisory 52

NoonDalton

NOVEMBER 28, 2022

The expansion and effectiveness of outsourcing have given rise to the term “rightsourcing” Rightsourcing is about selecting the best source to deliver the services you need, staying true to the fundamental term “right” within the buzzword. It quite literally means “choosing the correct source.” .

Co-Sourcing 52

Co-Sourcing Outsourcing Nearshoring Sourcing 52

SIG Speaks

SEPTEMBER 27, 2022

SIG University Certified Sourcing Professional (CSP) program graduate Laurie Kuecker discusses how procurement leaders must change and adapt their processes to better fit their industry. The key is collaboration and honest communication. Blogger Bio: Laurie Kuecker is the Manager of Corporate Procurement at American Honda Motor Co.,

Co-Sourcing 40

Co-Sourcing Administrative Extended Teams Strategic Sourcing 40

Premier BPO

OCTOBER 9, 2023

Collaborate with professionals who share your commitment to tackling the prevalent challenges that contact centers routinely encounter. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

BPO 52

BPO Co-Sourcing Outsourcing Customer Service 52

31 West

JULY 22, 2022

Out of 50 clients affected in this data breach that included top brands of retailers, financial institutions like JPMorgan Chase & Co., Best buy co., These targets received emails with content that mentioned employee names and seemed to be receiving from friends or a co-worker. Phishing emails targeted 100 service providers.

Co-Sourcing 130

Co-Sourcing Government Cybersecurity Software 130

IBM Business Partners

JUNE 2, 2023

Modernization will free caseworkers’ time to focus on and collaborate with families, rather than focusing on navigating an aging system. Empower caseworkers with online tools to collaborate with colleagues and access knowledge repositories. Be intuitive, user-friendly and cut down on manual effort.

Co-Sourcing 89

Co-Sourcing Automation Flexibility Collaborations 89

CGS Inc

MAY 25, 2023

All session panelists agreed that the need is for much more than retailer co-investments; it's primarily about the importance of collaboration. Collaboration is more essential than in the past. Collaboration can help drive business value and bring more value to the consumer, which benefits us all."

Retail 52

Retail Manufacturing Co-Sourcing Nearshoring 52

Infosys Consulting

FEBRUARY 15, 2024

The cloud provides a secure and scalable environment for fabless firms to automate processes, apply advanced tools, and adopt a collaborative approach to reduce costs as well as turnaround times for bespoke chipsets. Semiconductor enterprises need to design chips that are highly reliable and efficient.

Design 52

Design Co-Sourcing Collaborations Analytics 52

SIG Speaks

APRIL 14, 2022

As the co-author of the 2005 book Straight to the Bottom Line®: An Executive's Roadmap to World Class Supply Management, Rudzki knows a thing or two about the subject matter about which he confidently writes. Of course, recognizing the need to collaborate is not enough. Let's start with a bit of a history lesson. Orchestrating Success.

Finance 40

Finance Co-Sourcing Sourcing Strategic Sourcing 40

Premier BPO

SEPTEMBER 21, 2023

It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. The positive and collaborative atmosphere within the SOCAP community was evident, especially in light of the theme of celebrating SOCAP’s 50th Anniversary.

BPO 52

BPO Co-Sourcing Collaborations Customer Service 52

IBM Services

JANUARY 11, 2024

Developers can then focus on refining code in Java in an IDE, with the AI providing look-ahead suggestions, much like a co-pilot feature you would see in other development tools. It’s easy with open source ” Accelerate mainframe application modernization with generative AI ©2024 Intellyx B.V.

Co-Sourcing 109

Co-Sourcing Banking Automation Design 109

The Scalers

NOVEMBER 3, 2021

The most competent offshore partners combine the sourcing of top talent with managed operations and aim to provide long-term value rather than a short-term fix. CEO and Co-founder, The Scalers. However, what is apt to compare is the culture of collaboration between the headquarters in the UK/U.S. – Emilien Coquard.

Offshoring 87

Offshoring Co-Sourcing Engineering Sourcing 87

Capgemini

FEBRUARY 9, 2023

But what about the other key players in this new collaboration paradigm – Big Tech and venture capital? Global venture funding increased 83% year over year from $392B to $718B in 2021, and it’s the tech giants and venture capital firms who are the main sources of this investment. Their role is not limited to being a source of funds.

Co-Sourcing 52

Co-Sourcing Sourcing Analytics Marketing 52

Infosys Consulting

AUGUST 22, 2023

In June, Infosys hosted a panel of experts to share what is top of mind for leading innovation in the energy industry, co-sponsored by Infosys Women Connect and AWS Women Reinventing Energy – initiatives with an objective to close the gender gap by building a community that supports, attracts, nurtures, engages and advances female talent.​

Co-Sourcing 52

Co-Sourcing Government Sourcing Engineering 52

IBM Services

APRIL 14, 2023

Revolutionizing the FMCG industry with integrated business planning Each business in the fast-moving consumer goods (FMCG) industry has its own unique set of rules, variables, and limitations, and Al Rabie Saudi Foods Co. Al Rabie Saudi Foods Co. The story of Al Rabie is a testament to the power of collaboration and innovation.

Co-Sourcing 74

Co-Sourcing Analytics Human Resources Sales 74

31 West

FEBRUARY 7, 2023

The Jira Service Management is a product that helps your dev, business, and IT team to connect and collaborate. Further, if you need help implementing or upgrading the software, you can make use of Co-Delivery and Partner Finder services. Jira has a comparatively better support model. out of 1918 user ratings of all time.

Right-Sizing 130

Right-Sizing Customer Service Co-Sourcing Software 130

Capgemini

MARCH 13, 2023

To transform industrial automation systems through virtual connectivity, Schneider Electric, Qualcomm, and Capgemini announced collaboration to create a tailored, end-to-end 5G private network solution, which can be deployed across industrial and logistical sites.

Co-Sourcing 52

Co-Sourcing Collaborations Efficiency Automation 52

The Scalers

NOVEMBER 30, 2022

Keynote speakers: Emilien Coquard, The Scalers co-founder and CEO, shared his deep industry insights into developing world-class integrated engineering teams. And because English is the primary language of the industry, collaboration is much easier. Co-founder and CEO of The Scalers. Want to build your development team?

Offshoring 88

Offshoring Co-Sourcing Engineering E-Commerce 88

SEBPO

APRIL 26, 2021

SEBPO, formerly known as ServicEngineBPO, was co-founded in 2006 by Bangladeshi co-founder ASM Mohiuddin Monem and American co-founder Matthew Kochan and has maintained its privately-held ownership throughout its history. Together, Monem and Kochan fostered a culture of collaboration, growth, employee focus, and success.

Co-Sourcing 52

Co-Sourcing Global Outsourcing Outsourcing Professionals Business Process Outsourcing 52

IBM Business Partners

OCTOBER 12, 2021

The ability to transcribe and analyze audio files adds an important, sophisticated new source of data for investigators and analysts. The IBM Hybrid Cloud Build Team collaborated closely with DS Compliance to create a Proof of Concept (PoC) that would clear these hurdles. Bradley Geppert, Co-founder, and CEO of DS Compliance.

Co-Sourcing 52

Co-Sourcing Analytics Cybersecurity Call Center 52

Everest Group

JUNE 16, 2023

As life sciences enterprises look to unlock GAI’s true value, its various stakeholders have exciting opportunities to collaborate and form next-generation partnerships to successfully drive GAI implementation. Keep an eye out for our LinkedIn Live, The Possibilities for Generative AI in Sourcing.

Pharmaceuticals 52

Pharmaceuticals Co-Sourcing Regulations Sales 52