The Hackett Group

OCTOBER 12, 2021

The Hackett Group’s New Digital World Class ™ Standards Raise the Bar on HR Performance. Now, with the growing impact of digital transformation, The Hackett Group is raising the bar further with its shift to a Digital World Class measurement standard. NASDAQ: HCKT). The results are impressive. peers) and 11.6%

Human Resources 96

Human Resources Research Analytics Advisory 96

IBM Business Partners

AUGUST 22, 2023

A digital twin is the digital representation of a physical asset. It uses real-world data (both real time and historical) combined with engineering, simulation or machine learning (ML) models to enhance operations and support human decision-making. Asset performance management.

Government 79

Government Out-Tasking Engineering Management 79

The Hackett Group

OCTOBER 5, 2023

IBM, MTN Group and Sanofi Recognized for Their Cutting-Edge Digital Transformation Achievements Miami, FL — October 5, 2023 — The Hackett Group , Inc. The 2023 Digital Award winners and their win categories are: Bosch Service Solutions GmbH (Contact-to-Resolution); DBS Bank Ltd (Technology Function Operations); F.

Advisory 59

Advisory Pharmaceuticals Banking Sourcing 59

Everest Group

AUGUST 9, 2023

Task Mining Products Task mining plays a vital role in improving operational excellence, filling the automation pipeline, and accelerating organizations’ digital transformation journeys. Technology providers are continuously evolving, enhancing their product capabilities, features, and functionalities.

Managed Services 52

Managed Services Automation Analytics Research 52

IBM Business Partners

JUNE 23, 2023

You may have also deployed the latest cloud-native innovations and improved your operating expenses in the process. Your forward-looking, strategic CFO is driving AI efforts to enable proactive business insights across the enterprise, while streamlining business processes and optimizing financial performance.

Finance 54

Finance Accounting Out-Tasking Research 54

HCL Technologies

APRIL 10, 2023

Add class on Slide Item => slider-item-dark-text --> Pause Sustainability services Empowering resilient future with sustainable digital transformation Insights & News White Paper Accelerating sustainable finance journey for financial institutions Navigating the transition to sustainable finance with HCLTech’ s sustainable finance 360 platform.

Service 52

Service Finance Analytics Engineering 52

IBM Services

MAY 6, 2024

In this chapter of the IBM series on clinical trial innovation, we spotlight key strategies for boosting recruitment speed, helping to ensure diversity, and harnessing digital advancements. Yet, clinical trial professionals across the globe grapple with notable challenges in these areas.

Pharmaceuticals 70

Pharmaceuticals Research Design Administrative 70

IBM Services

MAY 9, 2023

If you’ve followed IBM over the past few years, you know how critical the IBM Ecosystem is to our growth strategy. So, it should come as no surprise that partners are front and center during our annual Think conference this week. Second, it has never been more apparent that IBM and our partners are better together.

Software 99

Software Engineering Efficiency Collaborations 99

IBM Services

FEBRUARY 23, 2024

DL, a subset of ML, excels at understanding context and generating human-like responses. Predictive analytics integrates with NLP, ML and DL to enhance decision-making capabilities, extract insights, and use historical data to forecast future behavior, preferences and trends. billion by 2030.

Healthcare 102

Healthcare Customer Service Analytics E-Commerce 102

Magellan Solutions

JUNE 19, 2023

It is transforming traditional approaches and offering new opportunities. AI is transforming education through personalized learning, task automation, and increased convenience. AI is transforming the legal sector by evaluating legal papers, advancing research, and enabling lawyers to concentrate on crucial tasks.

Outsourcing 105

Outsourcing Out-Tasking Collaborations Call Center 105

Amzur

JANUARY 25, 2024

For tech leaders steering their organizations in a climate of rapid digital disruption, artificial intelligence represents a pivotal opportunity – and challenge. Fact: In reality, AI strategies are designed to augment human capabilities, not eliminate jobs. So, let’s get started! Myth #4: AI is only for large corporations.

Inventory Management 67

Inventory Management Out-Tasking Right-Sizing Automation 67

Magellan Solutions

JULY 24, 2023

How businesses operate has been transformed by combining remote work and outsourcing. The following factors influenced remote work: Globalization Digital connectivity Changing work preferences It is essential to know the significance of remote work to improve operations.

Outsourcing 96

Outsourcing Cybersecurity Collaborations Out-Tasking 96

Everest Group

AUGUST 26, 2022

Task mining plays a key role in improving operational excellence, filling the automation pipeline, and accelerating organizations’ digital transformation journeys by providing a data-based approach to process optimization and automation. Our Thinking. Life Sciences Operations PEAK Matrix® Assessment 2022.

Healthcare 52

Healthcare Automation Marketing Government 52

Zinnov

SEPTEMBER 20, 2022

We would like to associate the term “Metaverse” as a flexible platform capable of being deployed, used, create, and share content seamlessly across multiple devices such as phones, headsets, or desktop computers. It models an idea of a multi-platform digital world – an extension of the Internet as we know it today.

Engineering 115

Engineering Design Collaborations Software 115

Perficient Digital Transformation

MAY 18, 2023

for new initiatives/changes & operational excellence to run the business as usual Business Continuity and Disaster Recovery considerations The list can go on and on… Only those who have an agile and the right mindset can adapt, survive, and thrive. What is Enterprise Architecture and why? What is Enterprise Architecture and why?

Design 64

Design Management Collaborations Government 64

IBM Services

FEBRUARY 2, 2024

Through the GRAMMYs®, the Recording Academy® seeks to recognize excellence in the recording arts and sciences and ensure that music remains an indelible part of our culture. Not an easy task when you need to celebrate the achievements and stories of more than 1,000 nominees across nearly 100 categories.

Collaborations 61

Collaborations Information Technology Engineering Flexibility 61

Perficient Digital Transformation

MARCH 19, 2024

Our experts are closely monitoring nine healthcare trends that are shaping industry leaders’ strategies in 2024. HIPAA, PHI, PII – the list goes on – limit the usefulness of easy-fit, plug-and-play solutions from commerce, digital experience, and other areas. Instead, AI serves as a strategy enabler. people, technology, and processes).

Healthcare 52

Healthcare Insurance Cybersecurity Collaborations 52

Everest Group

NOVEMBER 28, 2023

In this challenging environment, MGAs need to demonstrate steadfast strategic underwriting prowess, build a solid business case heavily focused on cost optimization, and exhibit excellent data and engineering capabilities. Simultaneously, they are seeking to enhance operational efficiencies and carve out a larger market share.

Insurance 59

Insurance Service Co-Sourcing Analytics 59

Magellan Solutions

FEBRUARY 5, 2024

Outsourcing IT operations boosts growth and cuts organizational costs by emphasizing the strategic benefits. IT outsourcing is when a company hires outside vendors to handle technology operations and tasks. Advantages of IT Outsourcing Outsourcing IT functions can enhance a business’s capabilities and performance.

IT Outsourcing 52

IT Outsourcing Outsourcing Offshoring Flexibility 52

Infosys Consulting

FEBRUARY 10, 2023

In the lead up to the Mobile World Congress in February, our experts are outlining four key trends regarding “The future of telco”. Last time, we disclosed why telcos must radically transform, creating new operating models for success.

Call Center 52

Call Center Flexibility Efficiency Collaborations 52

Everest Group

APRIL 4, 2023

Heightened momentum for technology-first and automated operations is elevating customers’ need for greater convenience, instant gratification, faster turnaround time, and more self-service options. Read on to learn more about the zero-touch claims of the future vision and how to achieve it.

Insurance 59

Insurance Analytics Right-Sizing Sourcing 59

The Hackett Group

OCTOBER 5, 2021

The Hackett Group’s New Digital World Class Standards Raise the Bar on Finance Performance. Now, with the growing impact of digital transformation, The Hackett Group is raising the bar further with its shift to a Digital World Class measurement standard. But the bottom line is straightforward.

Finance 52

Finance Research Analytics Advisory 52

The Hackett Group

OCTOBER 7, 2021

The Hackett Group’s New Digital World Class ™ Standards Raise the Bar on Procurement Performance. MIAMI & LONDON, October 7, 2021 – By fully embracing digital transformation, procurement organizations can achieve superior levels of efficiency, effectiveness, and customer experience, including 25% lower cost, 2.5x

Research 52

Research Analytics Labor Costs Advisory 52

Capgemini

OCTOBER 4, 2022

Maximize the business value of multiyear SAP transformation programs Yathish Kumar 4 Oct 2022. However, organizations frequently lack the capabilities necessary to measure the impact of these changes on the business. As organizations embark on their SAP digital journeys, evaluating progress and the business value created is crucial.

Order Management 52

Order Management Operational Costs Design Efficiency 52

Perficient Digital Transformation

MAY 8, 2023

The talent, drive, and collaborative spirit of our colleagues is unmatched. At Perficient, we strive to create a culture that challenges, champions, and celebrates our people. Today, we’re thrilled to announce that four of our colleagues have been named in the 2023 CRN Women of the Channel program.

Global Alliances 69

Global Alliances Sales Collaborations Marketing 69

Zinnov

OCTOBER 13, 2023

This question resonates in today’s AI-driven landscape, where the quiet integration of AI into our lives has made its presence almost imperceptible. The AI industry itself resembles the Matrix—a vast and complex digital world with limitless potential. is revolutionizing AI integration.

Retail 52

Retail Healthcare Collaborations Supply Chain Management 52

IBM Services

JANUARY 16, 2022

As the retail industry continues to navigate fallout from the pandemic, many organizations have turned to digital transformation to support the challenges of supply, demand and logistics. This has been critical to help navigate the unprecedented volatility and has accelerated the vision of supply chain executives by 5 to 10 years.

Retail 62

Retail Reduced Overhead Order Management Finance 62

Capgemini

JANUARY 19, 2022

My professional experience spans pre-sales consulting and a range of sales operations roles at HP and Sun Microsystems (Oracle) focused on improving sales productivity, efficiency, and complex process integration across large-scale enterprise sales. Over time, sales operational activities have grown more complex. Absolutely.

Sales 52

Sales Analytics Engineering Automation 52

Magellan Solutions

JULY 11, 2023

In today’s competitive business landscape, excellent customer experiences are crucial for small and medium enterprises (SMEs) to succeed. Outsourcing allows SMEs to access experts in delivering excellent customer experiences. It will allow them to capitalize on the effects of excellent customer experiences.

BPO 75

BPO Outsourcing Customer Service Call Center 75

Planergy Software

DECEMBER 25, 2023

Learn more We saved more than $1 million on our spend in the first year and just recently identified an opportunity to save about $10,000 every month on recurring expenses with Planergy. It is the driving force behind financial decision-making, providing essential insights that guide strategic planning and budgeting.

Finance 52

Finance Software Automation Analytics 52

The Hackett Group

JULY 13, 2021

z, Reckitt, Vodafone, and Wipro Recognized as Companies on the Cutting Edge of Digital Transformation. It’s exceptionally interesting to see how companies are maturing in their use of digital technologies,” said Paul Morrison, Principal and Global Lead of Smart Automation at The Hackett Group.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

The Hackett Group

JULY 9, 2021

Business leaders have been counting on technology and digital transformation to accelerate performance improvement. In 2021, we incorporated the structural changes associated with technology innovation and digital transformation into our annual benchmarking methodology, creating a new target that we call “digital world class.”

Information Technology 52

Information Technology Analytics Automation Design 52

Automation Anywhere

AUGUST 29, 2022

Created by Everest Group, a top research and consulting firm, this first-ever assessment looks at the task mining capabilities of more than 17 technology providers. The trends are grouped into three categories: Data collection and preparation; task discovery and analysis; monitoring, insights, and enhancements.

Out-Tasking 52

Out-Tasking Automation Research Marketing 52

The Hackett Group

JANUARY 25, 2022

After nearly two years of helping organizations steer through complex COVID-driven operational issues, such as the shift to remote work, testing and social distancing, return to the office versions 1, 2, 3, etc., Workforce-related operational challenges have persisted throughout 2021 and remain top of mind for businesses and HR leaders.

Analytics 52

Analytics Management Jobbing Administrative 52

NoonDalton

SEPTEMBER 4, 2023

For organizations aiming to streamline operations without compromising on quality, BPO has been the strategic choice. Much like industrial electricity transformed manufacturing, AI holds the transformative potential to reshape multiple industries, BPO included. So, where do we stand?

BPO 52

BPO Jobbing Business Process Outsourcing Efficiency 52

Everest Group

JANUARY 3, 2022

To achieve these multiple priorities, many GBS organizations are building Centers of Excellence (CoEs), which further facilitate collaboration and speed-up transformation and delivery for the enterprise. The five types of CoEs that drive the CEO agenda.

Robotics Process Automation 52

Robotics Process Automation Automation Global Business Services Finance 52

Metasource

FEBRUARY 6, 2024

It’s redefining the way businesses operate and drive success. At its core, human-in-the-loop refers to a collaborative framework where humans and machines work hand-in-hand to achieve tasks more effectively than either could alone. In the realm of artificial intelligence, this synergy becomes especially powerful.

Human Resources 52

Human Resources Out-Tasking Automation Collaborations 52