Everest Group

AUGUST 25, 2023

Integrating Generative Artificial Intelligence (GAI) into Source-to-Pay (S2P) processes can reshape procurement operations. By seamlessly integrating advanced algorithms and machine learning, GAI has the power to transform Source-to-Pay (S2P) processes, taking procurement to unprecedented heights of efficiency, accuracy, and innovation.

Analytics 52

Analytics Sourcing Out-Tasking Efficiency 52

Everest Group

APRIL 10, 2024

New sourcing deals requiring providers to support multiple areas have continued to increase, driven by healthcare providers’ long-standing challenges of lower revenue collection, higher denials, and suboptimal patient experience. Investors remain interested in this segment even with the potential risks.

Management 59

Management Healthcare Robotics Process Automation Analytics 59

IBM Services

FEBRUARY 7, 2024

Efforts to track and reduce emissions, environmental impact and contributions to climate change are no longer rare or optional; instead, they’ve become the norm. These efforts are often driven by stakeholder expectations, regulatory requirements and the recognition that sustainable business practices can improve the bottom line.

Government 96

Government Software Regulations Sourcing 96

Everest Group

DECEMBER 2, 2021

To learn more about why your organization should pay attention to supplier diversity, Impact Sourcing (IS), and Diversity, Equity, and Inclusion (DE&I), read on. Thus, impact sourcing is impactful sourcing – for the bottom line too! What do these terms mean?

Impact Sourcing 52

Impact Sourcing BPO Sourcing Business Process Outsourcing 52

Everest Group

JUNE 22, 2023

With its power to simulate business scenarios and generate comprehensive data, GAI can be a game-changer for functions ranging from client onboarding to performance tracking. Don’t miss our virtual event, The Possibilities for Generative AI in Sourcing , to learn about opportunities to integrate generative AI into sourcing processes.

Business Development 52

Business Development Sourcing Efficiency Regulations 52

NoonDalton

JANUARY 1, 2024

In the landscape of modern business practices, Impact Sourcing has emerged as a transformative approach that not only drives corporate social responsibility but also contributes to inclusive economic growth. Understanding the true impact of Impact Sourcing initiatives is crucial.

Impact Sourcing 52

Impact Sourcing Sourcing Analytics Software 52

IBM Services

FEBRUARY 2, 2024

We faced several challenges as we worked to resolve the issue, including troubleshooting, identifying the problem, fixing the data flow, making changes to downstream data pipelines and performing an ad hoc run of an automated workflow. If there is an SLA defined for data delivery, alerts help recognize and maintain SLA compliance.

Sourcing 93

Sourcing Automation Software Efficiency 93

IBM Services

FEBRUARY 13, 2024

For sourcing teams, that means pivoting their mindset around selecting suppliers from a tactical, lowest-cost-above-all approach to a strategic one. Where tactical sourcing is a short-term strategy, strategic sourcing is for long-term business goals. And from that group, 71% would pay a premium for it.

Strategic Sourcing 84

Strategic Sourcing Sourcing Supply Chain Management Inventory Management 84

IBM Services

MARCH 4, 2024

In 2024, companies confront significant disruption, requiring them to redefine labor productivity to prevent unrealized revenue, safeguard the software supply chain from attacks, and embed sustainability into operations to maintain competitiveness. This requires a holistic enterprise transformation.

Government 104

Government Co-Sourcing Engineering Risk Management 104

Everest Group

DECEMBER 14, 2021

The G, governance, is where these goals and initiatives get hashed out, planned, and budgeted for, and where the reporting, tracking, and monitoring are performed. When an organization wants to be environmentally sustainable and/or socially responsible, it may incur upfront costs that impact profitability.

Government 52

Government Impact Sourcing Sourcing Healthcare 52

Everest Group

DECEMBER 14, 2021

The G, governance, is where these goals and initiatives get hashed out, planned, and budgeted for, and where the reporting, tracking, and monitoring are performed. When an organization wants to be environmentally sustainable and/or socially responsible, it may incur upfront costs that impact profitability.

Government 52

Government Impact Sourcing Sourcing Healthcare 52

IBM Services

MARCH 27, 2024

In simpler terms, these emissions arise from external sources, such as emissions associated with suppliers and customers and are beyond the company’s core operations. Converting this financial data into GHG emissions inventory requires information on the GHG emissions impact of the product or service purchased.

Accounting 79

Accounting Sourcing Supply Chain Management Efficiency 79

31 West

NOVEMBER 25, 2023

This blog post delves into the significance of ITSM in enhancing IT support for students and faculty in educational institutions. Drawing on various methods and sources, we’ll explore how effective ITSM can revolutionize the educational experience.

Management 130

Management Service Administrative Research 130

Everest Group

OCTOBER 3, 2023

Learn about the changing dynamics of deal teams, their structures across various types of service providers, and other valuable insights from our analysis of pricing support teams in this blog. However, the impact the deal pricing team has in winning proposals still varies widely based on the maturity of providers across different segments.

Accounting 59

Accounting Sales Finance Analytics 59

IBM Services

JANUARY 25, 2024

These issues require more than a technical, algorithmic or AI-based solution. In reality, a holistic, socio-technical approach is required. Today, a tiny homogeneous group of people determine what data to use to train generative AI models, which is drawn from sources that greatly overrepresent English.

Government 89

Government Design Engineering Sourcing 89

IBM Services

MARCH 14, 2024

Apache Kafka stands as a widely recognized open source event store and stream processing platform. In this article, Product Manager Uche Nwankwo provides guidance on a set of producer and consumer metrics that customers should monitor for optimal performance. An increase in latency impacts performance and might signal an issue.

Administrative 90

Administrative Efficiency Accounting Service 90

Everest Group

JANUARY 4, 2023

To learn about the benefits of a business outcome model for enterprises and service providers, the requirements to get started, and common pitfalls, read on. Sourcing and procurement teams can lead the charter on driving business innovation and transformation from the offset. Essentials to get started. Common pitfalls to avoid.

BPO 52

BPO Outsourcing Labor Costs Advisory 52

Everest Group

SEPTEMBER 13, 2022

Learn the latest metaverse trends to watch in this blog. Tasks like design work, planning, and strategizing that require teamwork and are difficult to perform in regular virtual modes can be done more effectively with creative virtual tools within the metaverse. everestgrp.com.

Collaborations 52

Collaborations Operational Costs Flexibility Jobbing 52

IBM Services

JANUARY 11, 2024

Let’s start with some commonly used terms: Disaster recovery (DR): Disaster recovery (DR) refers to an enterprise’s ability to recover from an unplanned event that impacts normal business operations. Risk analysis is a process where you rank each risk according to its potential impact and likelihood, then prioritize accordingly.

Right-Sizing 101

Right-Sizing Regulations Cybersecurity Software 101

Everest Group

OCTOBER 11, 2022

Organizations must also measure their impact on people to provide a holistic picture of their sustainability performance. While GHG emissions protocols comprehensively capture an organization’s carbon footprint, a broader focus is required. Implementing impactful and relevant CSR initiatives to serve the community.

Impact Sourcing 52

Impact Sourcing Sourcing Collaborations Jobbing 52

Blue Ocean

APRIL 24, 2024

If so, describe your current commitment to optimal environmental performance including any current certifications. It’s important to recognize that composing and implementing ESG standards within any organization is a complex process, requiring tremendous resources and investments.

Outsourcing 59

Outsourcing Right-Sizing Government Nearshoring 59

IBM Services

SEPTEMBER 28, 2023

The newly launched features and capabilities of watsonx.ai, a capability within watsonx, include new general-purpose and code-generation foundation models, an increased variety of open-source model options, and additional data options and tuning capabilities that can broaden the potential business impact of generative AI.

Out-Tasking 93

Out-Tasking Right-Sizing Finance Sourcing 93

Everest Group

MAY 8, 2023

Deborah Kops Managing Principal, Sourcing Change Executive Advisor, Everest Group Is it a normal silly season? In a transfer, the impacts on staff are greater. Prepare for trouble if you can’t tick off the following boxes: The impacted processes are standard and stable across the delivery network.

Jobbing 52

Jobbing Flexibility Research Management 52

IBM Services

OCTOBER 26, 2023

A corporate sustainability report is a comprehensive document that outlines a company’s efforts, policies, practices and performance related to social, environmental and economic sustainability. A brainstorming garage approach will help to define the use cases and requirements before creating the Sustainability Reference Architecture.

Software 76

Software Risk Management Risk Management Sourcing 76

Perficient Digital Transformation

MARCH 14, 2022

This is the first formal model created around health equity – a huge step forward for the healthcare system – and may prove to be our best hope for developing meaningful strategies and programs that impact and reduce health inequity issues in our communities. Digging Into ACO REACH. A plan to address health equity concerns (e.g.,

Healthcare 116

Healthcare Government Research Accounting 116

Perficient Digital Transformation

MARCH 6, 2024

One of the areas where AI can have a significant impact is financial planning and analysis (FP&A), a core function of the finance department that involves forecasting, budgeting, reporting, and decision support. How to Get Started with AI Integration?

Finance 52

Finance Retail Sourcing Efficiency 52

Everest Group

JANUARY 17, 2023

Performed a price benchmarking exercise. In this blog, we’ll focus on the application development capabilities. Inputs from these sources were used in conjunction with our existing low-code research and ongoing conversations with ecosystem players to inform the final review across the below assessment dimensions. Sample outputs.

Research 52

Research Collaborations Sourcing Design 52

Perficient Digital Transformation

OCTOBER 24, 2023

Introduction Latency, the time it takes for data to travel from one point to another in a network or system, is a critical factor in the performance and user experience of various applications and technologies. In this blog, we’ll delve into the world of latency, its role in testing, and strategies for optimizing performance.

Efficiency 52

Efficiency Design Sourcing Management 52

Everest Group

NOVEMBER 16, 2022

As BFS organizations increasingly look for ways to support and grow their businesses with an impact-driven mindset, GBS organizations should be at the forefront of defining and internalizing ESG goals. Six ways GBS organizations can support enterprise ESG goals and commitments.

Sourcing 52

Sourcing Banking Global Business Services Impact Sourcing 52

IBM Services

SEPTEMBER 29, 2023

When an application or service performs an action or undergoes a change, it publishes an event—a real-time record of that action or change. To show this with an example, consider one stream of business events sourced from an order management system. This stream provides a persistent, real-time log of all orders received.

Automation 108

Automation Order Management Sourcing Analytics 108

Groove Technology

NOVEMBER 24, 2023

This shift towards cloud-based solutions will have a significant impact on the IT outsourcing industry, as more companies will look to outsource their IT needs to cloud service providers. This is particularly important for applications that require real-time data processing, such as self-driving cars or industrial automation.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

IBM Services

APRIL 18, 2024

The complexity of applications is growing as well, so Site Reliability Engineers (SREs) require hours—and sometimes days—to identify and resolve problems. The Method Using causal AI, we can identify root causes of application-impacting faults by joining disparate data sources, such as calls, metrics, events and topology.

Engineering 63

Engineering Sourcing Collaborations Research 63

Everest Group

AUGUST 2, 2023

By employing cutting-edge network technologies, these digital enterprises seek to optimize performance, automate operations, boost efficiency, expedite digital transformation, and enhance user experiences. They strategically realign their network approach, focusing on use case relevance and value creation.

Managed Services 52

Managed Services Management Service Automation 52

IBM Services

MARCH 25, 2024

This blog and the IBM Institute for Business Value study The Revolutionary Content Supply Chain aim to answer these questions to help executives and their employees to better understand the changing landscape in content creation and embrace the power of generative AI models when it comes to optimizing their content supply chains.

Out-Tasking 103

Out-Tasking Management Efficiency Marketing 103

IBM Services

OCTOBER 16, 2023

Containerization involves packaging software code with the libraries and dependencies required to run the code. Containers have increased in popularity and adoption ever since the release of Docker in 2013, an open-source platform for building, deploying and managing containerized applications.

Automation 77

Automation Software Sourcing Efficiency 77

Everest Group

FEBRUARY 21, 2022

Our recent study on data and analytics maturity in GBS revealed that best-in-class GBS organizations that leverage data deliver more than one and a half times the strategic impact in such key areas as improved employee and customer satisfaction, revenue growth, and reduced fraud risk compared to their peers. But this has vastly changed.

Banking 52

Banking Analytics Finance Engineering 52

IBM Services

APRIL 10, 2023

Once you have identified your data requirements, you might need to acquire data from various operational systems and applications, integrate them and organize them for easy access by stakeholders across your organizations. A similar correlation holds true in leveraging data to drive leadership performance in the ESG areas.

Government 92

Government Regulations Design Finance 92