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Omnichannel Strategies Lead the Retail Charge

Anexa

The only thing predictable about customer expectations is change. This might involve the use of sustainable business practices, materials that create an earth-positive future, green spaces…the list goes on. The point is that shopping trends constantly evolve, become priorities, and characterize the retail model.

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Top supply chain trends in retail for 2023

IBM Services

The COVID-19 pandemic and recent global disruptions have exposed the vulnerability of supply chains, and perhaps no industry felt the impact more than retail. Experiential hybrid retail is an omnichannel approach to strategically blending physical, digital and virtual channels.

Retail 40
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Top 6 predictions for AI advancements and trends in 2024

IBM Services

Using insights from extensive collaborations with customers and partners in more than 25 countries, we’re excited to share well-informed predictions and emerging trends for 2024. This global perspective enabled us to observe how diverse industries both influence and are influenced by the evolving technology landscape.

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How IBM is helping accelerate AI adoption and application centric connectivity

IBM Services

Our vision is to prepare telco leaders and practitioners for the AI-era by equipping members with skills and knowledge to help effectively leverage gen AI technologies. We hope you’ll join us at booth #2H20. The post How IBM is helping accelerate AI adoption and application centric connectivity appeared first on IBM Blog.

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Why Setting Up a Global Capability Center is the Key to Success

Zinnov

Yet leaders must also weigh the risks and complexities while planning the expansion globally. Additionally, running operations in different locations brings challenges in maintaining consistent management, handling data properly, and using insights throughout the company. But what is the cost of not globalizing?

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Offshore Software Development Services

Groove Technology

In this case, you won’t have to worry about finding someone to manage the workflow. Businesses in the US, for example, will tend to offshore service companies in Asian markets such as China, India or Vietnam where the labor cost is much cheaper than the host country but still ensure the quality of the output products.

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CGS Receives 2021 Customer Experience Innovation Award

CGS Inc

CGS supports many of the world's industry-leading global brands from retail, hospitality, healthcare, technology and telecom. CGS’s innovative, scalable and flexible business process outsourcing (BPO) solutions include technical and customer support, telesales, channel enablement and back-office support. ###. About CUSTOMER.