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The Rise of Global Business Services (GBS)

The Global Small Business Blog

©iStock/Rawpixel Why is Global Business Services (GBS) becoming more popular?

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Achieving cloud excellence and efficiency with cloud maturity models

IBM Business Partners

Cloud maturity models (or CMMs) are frameworks for evaluating an organization’s cloud adoption readiness on both a macro and individual service level. They help an organization assess how effectively it is using cloud services and resources and how cloud services and security can be improved. Why move to cloud?

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Revolutionizing Risk: Exploring Actuarial Outsourcing in Insurance | Blog

Everest Group

Outsourcing is a growing trend in the insurance industry to transform the actuarial function by reducing costs, creating innovation, increasing efficiencies, and filling the talent demand. Explore the factors driving insurers to partner with specialized service providers and the advantages and obstacles of actuarial outsourcing.

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Unlocking Efficiency and Excellence: The Benefits of Outsourcing Customer Service to Mexico

Intugo

Unlocking Efficiency and Excellence: The Benefits of Outsourcing Customer Service to Mexico Prioritizing customer satisfaction, companies now consider outsourced customer service a necessity. Whether encountering seasonal peaks or rapid growth, outsourcing to Mexico facilitates efficient scaling of operations.

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Navigating Cloud Portability and Exit Strategies in Banking and Financial Services | Blog

Everest Group

Cloud service providers are vital partners in helping Banking and Financial Services (BFS) institutions build robust systems for cloud migration and exit strategies to maneuver complex regulatory and operational environments. These approaches promise to ignite technological innovation. Contact us to discuss further.

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Ecommerce Growth Hacks: Outsource Ecommerce Product Data Entry Services

Offshore India Data Entry

Leveraging ecommerce product data entry services can empower your business by enhancing operational efficiency, improving data accuracy, and freeing up your valuable time to focus on strategic growth efforts. It’s not just about offloading work; it’s about enhancing efficiency, accuracy, and ultimately, the bottom line.

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Are Investors Right to Be Nervous about CXM Providers? Well, It Depends! | Blog

Everest Group

Over the last 12+ months, we have seen a massive drop in the stock performance of nearly every publicly traded customer experience management (CXM) service provider. In this blog, I will explain why, in answer to the question, “Are investors right to be nervous?”