IBM Services

NOVEMBER 29, 2023

Downer, a leading provider of integrated services in Australia and New Zealand, considers itself a guardian of the elaborate transportation matrix, and it continually seeks to enhance its operational efficiency. Collaborators at Downer report high levels of satisfaction with the partnership.

Co-Sourcing 68

Co-Sourcing Collaborations Engineering Analytics 68

Premier BPO

SEPTEMBER 8, 2023

Power, The Future of the Contact Center with Mark Miller, Practice Leader, Customer Service Advisory J.D. We’ve rounded up the important sessions, so you won’t miss out on some helpful learning and collaboration opportunities. Director, Customer Experience Ascena Retail (Ann Taylor, LOFT & Lane Bryant).

Co-Sourcing 52

Co-Sourcing BPO Retail Advisory 52

Premier BPO

MAY 16, 2023

The exhibition covered various aspects of customer support, CX, UX, Channel Partnering, Cyber, Data & Smart Security, and Collaboration Technology. Providing a unique perspective on how the changing business landscape requires a partnership mentality, Premier BPO COO, Dave Shapiro highlighted how co-sourcing fits the narrative.

Co-Sourcing 52

Co-Sourcing BPO Call Center Customer Support 52

IBM Services

JANUARY 11, 2024

Look behind the scenes of any slick mobile application or commercial interface, and deep beneath the integration and service layers of any major enterprise’s application architecture, you will likely find mainframes running the show. For them, the work may not seem as sexy as mobile app design or as agile as cloud native development.

Co-Sourcing 106

Co-Sourcing Banking Automation Design 106

Everest Group

NOVEMBER 28, 2023

Clyde & Co research highlights that MGAs’ willingness to invest in technology far surpasses their insurer counterparts, with 80% of MGAs investing in technology or InsurTech in the past year, compared to only 55% of carriers. Regardless of MGA type, technology serves as a driving force to propel growth and enable innovation.

Insurance 59

Insurance Service Co-Sourcing Analytics 59

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. Speaking Session: Our executives will also share success stories in a session about how we have helped our clients “Maximize their partner relationship through co-sourcing versus outsourcing”.

Co-Sourcing 40

Co-Sourcing Outsourcing BPO Sourcing 40

Premier BPO

MARCH 29, 2023

We have been laser-focused on our purpose of being a seamless extension of our client’s business and providing high-touch service, especially for first-time outsourcers. Our COO calls this “co-sourcing”. Our clients look to us for strategic insights and collaborate together to enhance their business.

Co-Sourcing 52

Co-Sourcing Supply Chain Management BPO Finance 52

IBM Services

APRIL 25, 2024

This blog outlines some BPR examples that benefit from a BPM methodology. Steps of business process reengineering for CRM include integrating customer data from disparate sources, using advanced analytics for insights, and optimizing service workflows to provide personalized experiences and shorter wait times.

Supply Chain Management 60

Supply Chain Management Finance Human Resources Robotics Process Automation 60

IBM Business Partners

JUNE 2, 2023

Modernization will free caseworkers’ time to focus on and collaborate with families, rather than focusing on navigating an aging system. Provide quick and transparent services to ease stress and frustration in times of need. Empower caseworkers with online tools to collaborate with colleagues and access knowledge repositories.

Co-Sourcing 89

Co-Sourcing Automation Flexibility Collaborations 89

Premier BPO

SEPTEMBER 21, 2023

The widespread forum serves as a go-to consumer service & customer care platform in the U.S. It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. They highlight the effectiveness of offshore outsourcing in achieving high-quality results.

BPO 52

BPO Co-Sourcing Collaborations Customer Service 52

IBM Services

DECEMBER 19, 2023

Stage 2: Institutionalize pattern-driven model CCC (or its equivalent) works with the architecture board to establish a suite of repeatable patterns (including atomic patterns representing individual cloud services, as well as composite application patterns comprising of multiple cloud services).

Automation 80

Automation Co-Sourcing Engineering Software 80

IBM Services

DECEMBER 19, 2023

The true essence of value emerges when business and IT can collaborate to create new capabilities at a high speed, resulting in greater developer productivity and speed to market. Patterns-as-code that help codify multiple cross-cutting concerns (this also promotes the inner source model of patterns maturity and drive reusability).

Engineering 69

Engineering Co-Sourcing Software Automation 69

Capgemini

FEBRUARY 9, 2023

Lucia Sinapi 10 Feb 2023 Facebook Twitter Linkedin So far in this series of blogs and vlogs on startups and their role as a catalyst for sustainable innovation, we’ve focused on the relationship between startups and corporates/the public sector. Their role is not limited to being a source of funds.

Co-Sourcing 52

Co-Sourcing Sourcing Analytics Marketing 52

Premier BPO

MAY 24, 2023

The widespread forum serves as a go-to consumer service and customer care platform in the U.S. It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. Premier BPO’s COO also contributed by sharing exclusive insights as a featured panel speaker.

Offshoring 52

Offshoring BPO Co-Sourcing Outsourcing 52

Premier BPO

JULY 11, 2023

When ways of working are changing and managing remote workers is not a core competency, business leaders can turn to options such as outsourcing to a co-sourcing partner. A hybrid workforce combines the strengths of in-house employees and remote or outsourced workers who collaborate seamlessly to enhance business outcomes.

Reduced Overhead 40

Reduced Overhead Offshoring Co-Sourcing BPO 40

IBM Business Partners

AUGUST 28, 2023

With nearly 5 billion users worldwide—more than 60% of the global population —social media platforms have become a vast source of data that businesses can leverage for improved customer satisfaction, better marketing strategies and faster overall business growth. How does text mining work?

Co-Sourcing 59

Co-Sourcing Marketing Out-Tasking Sourcing 59

SirionLabs

SEPTEMBER 27, 2021

Gartner defines vendor management (VM) as a “discipline that enables organizations to control costs, drive service excellence and mitigate risks to gain increased value from their vendors throughout the deal life cycle.”. Ensuring service/product delivery. Typical vendor management activities focus on: Researching vendors.

Management 52

Management Co-Sourcing Collaborations Software 52

Premier BPO

MAY 12, 2022

Responding instead of Reacting – Customer service, stress management, teamwork, leadership, innovation, and above all communication – Rick Lewis. 5 things that customers want – Premier BPO fully endorses and ensures these are part and parcel of our services. Traditionalist. Cosmopolitan. Care-Giver. Avant-Garde. Grammarist.

BPO 52

BPO Co-Sourcing Insurance Automation 52

Zinnov

NOVEMBER 9, 2021

Outsourcing helps with sourcing such talent as per the requirement and get the job done hassle-free. In fact, a recent Zinnov survey reveals that GCC/GCOE growth has accelerated dramatically due to better access to talent, ease of setup, co-innovation benefits with other technology players, and increased cost savings. Flexibility.

Offshoring 52

Offshoring Outsourcing Out-Tasking Co-Sourcing 52

Obobo

SEPTEMBER 29, 2022

In this blog post, we will provide you with an overview of what supplier due diligence is and why you should conduct it. In this blog post, we’ll explain what supplier due diligence is, describe the different types of checks that can be performed, and provide a step-by-step guide on how to conduct an effective SDD process.

Co-Sourcing 59

Co-Sourcing Software Supply Chain Management Right-Sizing 59

Infosys Consulting

NOVEMBER 8, 2021

Co-authored by Ramki Natarajan. In a previous blog post , we discussed how Buy Now Pay Later (BNPL) forces banks to rethink their credit and payment portfolios. This blog will broadly explore what banks need to do to develop a BNPL offer and take it to market. Design a frictionless origination and servicing experience.

Design 52

Design Banking Co-Sourcing Data Entry 52

IBM Business Partners

AUGUST 7, 2023

The inability to meet planned recruitment timelines and the failure of certain sites to enroll participants contribute to a substantial monetary impact for pharmaceutical companies that may be relayed to providers and patients in the form of higher costs for medicines and healthcare services. Department of Health and Human Services.

Pharmaceuticals 61

Pharmaceuticals Co-Sourcing Engineering Efficiency 61

Everest Group

MARCH 23, 2023

Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Why is impact sourcing so critical today? The impact sourcing ecosystem plays a critical role in helping these individuals. What is impact sourcing?

Impact Sourcing 52

Impact Sourcing Sourcing Co-Sourcing Government 52

3Pillar Global

MAY 3, 2024

I’ve had the privilege to collaborate and connect with exceptional regional plan leaders across strategy consulting roles and more recently in-house at a regional plan. Sources: Mercer, WTW, KFF, AON, Minneapolis Fed On top of that, the business environment has shifted. Healthcare costs are rising dramatically.

Insurance 104

Insurance Healthcare Co-Sourcing Administrative 104

IBM Services

SEPTEMBER 13, 2023

Today, entire industries are looking to leverage the availability of complex space technologies and insights — from reusable rocket launchers to the use of open-source machine learning pipelines — to accelerate a new era of commercial space applications. Earth Observation companies collect many petabytes of data per day.

Co-Sourcing 100

Co-Sourcing Government Sourcing Automation 100

IBM Services

NOVEMBER 14, 2023

Internal data monetization initiatives measure improvement in process design, task guidance and optimization of data used in the organization’s product or service offerings. Data-as-a-Service and data marketplaces are well established to create data value from initiatives built on data analytics, big data and business intelligence.

Co-Sourcing 110

Co-Sourcing Sourcing Right-Sizing Analytics 110

Hyland

JANUARY 17, 2023

But whatever innovation vehicles you employ, they do need to be managed according to whatever style of innovation approach(es) you’ve chosen — and that’ll govern the way in which information flows and collaborations manifest. This is the second blog post in a three-part series on the subject of post-COVID-onset innovation and modernisation.

Co-Sourcing 91

Co-Sourcing Right-Sizing Sourcing Flexibility 91

IBM Services

SEPTEMBER 11, 2023

Government agencies are under pressure to close the gap between the needs and expectations of their residents and the level of services that government IT systems can realistically support. And government employees can appreciate the effort of IT transformations that make it easier and faster to do their jobs servicing the residents.

Government 90

Government Design Co-Sourcing Research 90

IBM Services

FEBRUARY 22, 2024

IBM’s Scaled Data Science Method , an extension of CRISP-DM, offers governance across the AI model lifecycle informed by collaborative input from data scientists, industrial-organizational psychologists, designers, communication specialists and others. Make this metadata easily findable by people (ultimately at the source of output).

Co-Sourcing 99

Co-Sourcing Government Design Accounting 99

Groove Technology

AUGUST 10, 2022

Employer of Record (EOR) is a service provider that employs workers on their payroll, but the workers are employed by other businesses. Additionally, it works for businesses who do not intend to establish operations in Vietnam but wish to outsource procedures such as IT support and customer service. Employment contracts.

IT Outsourcing 130

IT Outsourcing Outsourcing Payroll Administrative 130

Perficient Digital Transformation

FEBRUARY 1, 2023

Adhitya Rajkumar, Technical Architect – Digital Solutions, co-authored with me to bring you a comprehensive Acquia DXP series. Source: Acquia Let’s understand the terms in this Acquia DXP; then, in this blog series of Acquia DXP, I will share the exclusivity of each module that you can’t find on the internet.

Co-Sourcing 110

Co-Sourcing Marketing Flexibility Research 110

Pure Moderation

FEBRUARY 21, 2022

Robots, drones, and self-driving vehicles need AI trained on reliable data to achieve higher levels of autonomy and the truth is, firms are struggling to source enough high-quality data to fully develop these types of AI projects. Many firms outsource the task to service providers to get everything done on time and within budget.

Co-Sourcing 52

Co-Sourcing Out-Tasking Right-Sizing Collaborations 52

Everest Group

APRIL 7, 2022

With the talent shortage across all industries, companies are taking innovative approaches to talent sourcing and acquisition. Traditional talent sourcing strategies The commonly used practices for proactively locating the best potential hires for open or future positions are no longer enough with the great need and talent shortage.

Sourcing 52

Sourcing Co-Sourcing Flexibility Jobbing 52

3Pillar Global

MARCH 15, 2021

We’re also seeing more organizations move toward a multi-sourcing model where they’re outsourcing different functions or projects to different outsourcing partners, often spread across the world. Some opt to supplement internal development teams, with in-house and outsourced teams collaborating as one cohesive unit on a single project.

Software 52

Software Outsourcing Nearshoring Out-Tasking 52

MicroAgility

JUNE 23, 2022

The Hyperledger Fabric network does not use an open, permissionless system that allows anybody to join but uses a trusted MSP (Membership Service Provider). ‘Membership Service Providers’ are commonly used by organizations that use Fabric (MSP). Private and Permissioned: . Anonymity and pseudonymity are not allowed.

Banking 59

Banking Insurance Finance Accounting 59

Mercans

MAY 18, 2021

USA Payroll Outsourcing and PEO/GEO Services Leader Publishes Payroll & HR Insights for the USA (United States of America). payroll outsourcing , PEO/GEO , employee leasing , recruitment and BPO services provider , has published its most recent Payroll & HR Insights for the USA. Mercans’ USA PEO/GEO Services.

Payroll 95

Payroll Outsourcing Insurance Regulations 95