Automation Anywhere

JULY 5, 2021

The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). Phone interactions will drop from 41% to 12%. RPA doesn’t fix bad processes.

Customer Service 97

Customer Service Automation Service Out-Tasking 97

Perficient Digital Transformation

OCTOBER 20, 2022

Katalon Studio is a well-known tool for automated testing. As more testing engineers choose Katalon over Selenium, Ranorex, TestComplete, and Apache JMeter, it’s worth discussing. This built-in module enables testers to perform end-to-end API testing, automate scripting, and keep track of their tests. and SOAP/1.2

Automation 64

Automation Analytics Accounting Engineering 64

IBM Services

FEBRUARY 28, 2024

Here are four smart technologies modernizing strategic sourcing processes today: Automation Business process automation (also considered a type of business process outsourcing ) is pervasive across industries, minimizing manual tasks in accounting, human resources, IT and more. Blockchain Information is an invaluable business asset.

Sourcing 102

Sourcing Supply Chain Management Strategic Sourcing Automation 102

Groove Technology

AUGUST 31, 2021

In return, the provider of a dedicated development team of engineers will take care of recruitment, HR support, office space, IT infrastructure, and employee perks. Our engineers don’t just take on tasks and write code, they think about value, solutions, and solve real-world problems on a cost-effective basis. IoT Developers.

Software 246

Software Outsourcing Right-Sizing Engineering 246

Zinnov

MARCH 8, 2023

Automation proved to be an effective tool during the pandemic helping companies become and remain resilient. Along with Automation, companies are also investing in other modern technologies such as Blockchain, Quantum Computing, and the Metaverse which is propelling them into the next phase of digital transformation – DT 2.0.

Automation 59

Automation E-Commerce Robotics Process Automation Analytics 59

Zinnov

OCTOBER 6, 2021

An Automation Center of Excellence (COE) is a dedicated unit of people with leading-edge knowledge and competency in the area, where the team is armed with a mission to streamline access to Automation capabilities for rapid adoption of the technology across the business. Core Functions of an Automation COE.

Automation 52

Automation Government External Service Provider Collaborations 52

IBM Services

JANUARY 26, 2024

There is a need for automation to handle routine tasks, monitor network health and respond to issues in real-time. We assume that the CSP network operation is automated as per the specifications outlined in the TMF Introductory Guide 1230 (IG1230) on Autonomous Networks Technical Architecture.

Automation 102

Automation Engineering Design Order Management 102

Offshore India Data Entry

MAY 21, 2024

This transformation is being driven by the rapid advancements in Artificial Intelligence (AI), with its ability to automate repetative tasks and analyze vast amounts of data, is revolutionizing industries across the globe. With the rise of AI and automation, companies are now seeking more than just cost savings from their BPO providers.

BPO 105

BPO Offshoring Data Entry Out-Tasking 105

31 West

APRIL 21, 2024

It’s known for its robust ticketing system, workflow automation, multiple integrations, reports and analytics, and Zendesk Sell. Growth : Growth offers everything included in the free plan and some extra features for growing businesses, like collision detection, automation, email server, SSL, comprehensive help desk support, etc.

Analytics 130

Analytics Automation Customer Support Out-Tasking 130

Zinnov

AUGUST 24, 2022

By Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Engagement Manager – Automation/AI, Zinnov; Sukrit Kumar, Project Lead, Zinnov. It is one, amongst a handful of USD 500 Mn+ Automation powerhouses, with over 25,000 customers today. Kofax’s Journey so Far.

Automation 59

Automation Robotics Process Automation Accounting Software 59

Hyland

JULY 21, 2022

In this piece: What is low-code process automation? Benefits of using a low-code platform for automation. Leverage a low-code platform to automate for digital transformation. Most organizations understand the urgency to automate processes for smart, strategic growth. What is low-code process automation?

Automation 52

Automation Reduced Overhead Software Engineering 52

IBM Services

DECEMBER 8, 2023

But what exactly defines a SDV, and what is the architectural foundation behind the car that provides connectivity, automation and personalization? The SDV separates hardware from software, allowing for updates and upgrades, automation or autonomy and constant connectivity. All of this provides unprecedented flexibility.

Software 72

Software Cybersecurity Engineering Manufacturing 72

31 West

JANUARY 5, 2023

Service Desk Automation and Enhancement. Service Desk Automation and Enhancement. This module by Autotask helps you automate such tasks and optimize the service workflow. The platform also supports automated problem and resolution searching, further reducing resolution time. Dashboards. Service Desk Ticketing. Dashboards.

Service 130

Service Outsourcing Engineering Automation 130

Automation Anywhere

OCTOBER 1, 2020

We know users have numerous choices when it comes to an automation solution. We’ve learned that our customers don’t hold back when providing honest feedback on their RPA journey with Automation Anywhere. Read the full review on G2 "The best part of the Automation Anywhere platform is the ease of use. Read the full review on G2.

Automation 52

Automation Engineering Banking Analytics 52

IBM Business Partners

MAY 17, 2024

Organizations face increased pressure to move to the cloud in a world of real-time metrics, microservices and APIs, all of which benefit from the flexibility and scalability of cloud computing. The model’s five stages revolve around the organization’s level of security automation. Why move to cloud?

Efficiency 92

Efficiency Automation Right-Sizing Government 92

IBM Services

MARCH 14, 2024

While these challenges are not new, they emphasize the need for a flexible, cloud-native infrastructure. By using fit-for-purpose databases, customers can efficiently run workloads, using the appropriate engine at the optimal cost to optimize analytics for the best price-performance.

Analytics 81

Analytics Flexibility Government Infrastructure Costs 81

31 West

JANUARY 30, 2023

The article will compare the two software on the basis of deployment, integration, pricing flexibility, support, and reviews, among others. For example, with IT workflows, you can automate business operations and manage them from a unified IT platform. Zendesk: What is it? ServiceNow: What is it? The company offers a 30-day free trial.

Right-Sizing 130

Right-Sizing Customer Service Flexibility Software 130

IBM Services

MARCH 4, 2024

While many organizations have implemented AI, the need to keep a competitive edge and foster business growth demands new approaches: simultaneously evolving AI strategies, showcasing their value, enhancing risk postures and adopting new engineering capabilities. How can you master prompt engineering? Do you use gen AI out of the box?

Government 104

Government Co-Sourcing Engineering Risk Management 104

Groove Technology

JUNE 19, 2023

Do you wish to harness the power of automation to gather data from websites effortlessly? Understanding Web Crawlers: Unveiling the Magic Web crawlers, also known as spiders or bots, are automated programs designed to systematically browse the internet, gathering information from various websites. If so, you've come to the right place.

Automation 130

Automation Efficiency Flexibility Engineering 130

IBM Services

MARCH 22, 2024

However, various challenges arise in the QA domain that affect test case inventory, test case automation and defect volume. Test case automation, while beneficial, can pose challenges in terms of selecting appropriate cases, safeguarding proper maintenance and achieving comprehensive coverage.

Automation 79

Automation Analytics Software Design 79

The Scalers

JULY 12, 2023

These include: Enjoying greater scalability and flexibility Achieving cost optimisation and increased efficiency Accessing a global talent pool Accelerating round-the-clock operations and faster time to market Fostering knowledge transfer and skill development Cultivating innovation, creativity, and adaptability Let’s dive into it!

Offshoring 83

Offshoring Robotics Process Automation Engineering Flexibility 83

31 West

JANUARY 26, 2023

If you are switching from a manual help desk to an automated ITSM software, the extensive range of features may seem overwhelming at first glance. What sets SysAid apart from other help desk solutions is the level of automation it offers. The software was designed to automate most, if not all, IT solutions.

Right-Sizing 130

Right-Sizing Software Automation Design 130

31 West

JANUARY 20, 2023

Today, IT help desk software offers a comprehensive package covering all aspects of a business—from IT automation to remote workforce management. But both are packed with different features and are engineered to serve different audiences. ManageEngine has gained popularity for its fantastic automation capabilities.

Software 130

Software Automation Out-Tasking Design 130

The Scalers

SEPTEMBER 20, 2023

Tech leaders often neglected the added value such a distributed setup could offer, and engineering teams were perceived as a distinct entity from the existing in-house development structure. It can automate tedious tasks but can’t compete with human experience in complex decision-making and building trust and relationships.

Offshoring 98

Offshoring Engineering Cybersecurity Collaborations 98

Zinnov

OCTOBER 22, 2021

Nischay Mittal, Principal & Global Head — Automation/AI, Zinnov; Dushan Garg, Engagement Manager, Zinnov. An enterprise may have realized that there is a need for an Automation COE , maybe even built a few automations and defined some key objectives. Build Operate Transfer Model for an Automation COE.

Automation 52

Automation Offshoring Government Outsourcing 52

31 West

JANUARY 19, 2023

With so many advanced software applications available on the internet, how do you pick one that ticks all boxes of your requirements and offers a seamless transition to the automated workflow? ServiceNow has engineered a product that facilitates all management and security operations in a single unit.

Software 130

Software Automation Right-Sizing Accounting 130

Automation Anywhere

MARCH 24, 2021

And that’s where cloud automation —combining the benefits of cloud computing and Robotic Process Automation (RPA) with intelligent automation—can be an IT team’s best friend. Helping a team stay ahead of the game With RPA, IT teams can automate processes to accelerate and streamline work and reduce errors from manual handling.

Robotics Process Automation 96

Robotics Process Automation Cybersecurity Engineering Automation 96

IBM Services

MARCH 20, 2024

Integration helps connect, automate and digitally transform businesses. With IBM Cloud Pak® for Integration, organizations are able to unleash their business potential, deliver new experiences, improve customer outcomes and enable automations that can scale across the enterprise. Flexibility also applies to the licensing.

Service 65

Service Automation Flexibility Management 65

Globalization Partners

AUGUST 4, 2022

The office-centered workplace was defined by a lack of flexibility, strict schedules, and endless meetings. Flexibility. In fact, 97 percent of employees claim that flexibility in their jobs has a positive impact on their quality of life and is also a reason to stay longer with an employer. Communication and automation tools.

Global Hiring 111

Global Hiring Payroll Flexibility Automation 111

IBM Services

NOVEMBER 13, 2023

Developed internally at Google and released to the public in 2014, Kubernetes has enabled organizations to move away from traditional IT infrastructure and toward the automation of operational tasks tied to the deployment, scaling and managing of containerized applications (or microservices ).

E-Commerce 113

E-Commerce Automation Out-Tasking Software 113

31 West

JANUARY 25, 2023

These applications are engineered to automate complex ITSM operations and simplify all kinds of technical jobs. Datto’s AutoTask is another service desk software that automates all technical operations and provides a consolidated view of all assets, IT tasks, user issues, and recent requests on a single dashboard.

Out-Tasking 130

Out-Tasking Software Automation Analytics 130

IBM Services

MAY 9, 2023

Watsonx.data will allow users to access their data through a single point of entry and run multiple fit-for-purpose query engines across IT environments. 1] It also offers built-in governance, automation and integrations with an organization’s existing databases and tools to simplify setup and user experience.

Analytics 76

Analytics Government Engineering Sourcing 76

IBM Business Partners

JULY 10, 2023

Many organizations have embraced the hybrid cloud for its flexibility, scalability and capacity to accelerate market deployment. However, to achieve this transformation successfully, it is crucial to incorporate a hybrid cloud management platform that prioritizes AI-infused automation.

Engineering 51

Engineering Automation Sourcing Flexibility 51

Automation Anywhere

MAY 18, 2021

Robotic Process Automation (RPA) is maturing now to the point where companies want the option of deploying it in the cloud. As IT Central Station members who use Automation Anywhere report, the cloud can be advantageous for RPA because it provides the flexibility and scalability that suit many automation strategies.

Robotics Process Automation 98

Robotics Process Automation Energy & Utilities Finance Automation 98

Capgemini

MARCH 16, 2022

New technologies make it possible to leverage the wealth of data locked in production equipment and improve its reliability, performance, and flexibility. In contrast to the automotive industry, where almost the entire global process is automated, a significant part of aerospace operations is still manually managed.

Manufacturing 98

Manufacturing Analytics Cybersecurity Engineering 98

Zinnov

OCTOBER 2, 2023

In the face of mounting geopolitical tensions, global economic challenges, government protectionism, and persistent supply chain disruptions, the global Engineering Research & Development (ER&D) sector has defied all odds. A Paradigm Shift Towards Digital Engineering The global ER&D landscape is dynamically evolving.

Engineering 52

Engineering Government Collaborations Research 52

Capgemini

MAY 7, 2024

Digital twins enhance co-creation and simultaneous product and process engineering. Companies can expedite commissioning real-world gigafactories and ramp up operations at scale, by integrating virtual and physical models to enable data-driven automation for proactive quality and production.

Manufacturing 69

Manufacturing Co-Sourcing Engineering Research 69