Zinnov

AUGUST 28, 2023

The concept of Shared Services Companies (SSC) is not new; however, the rise in domain expertise combined with modern technologies have helped them evolve from mere transactional offices into strategic value centers. Setting up a Finance COE comes with its fair share of concerns and challenges. VIEW Report DOWNLOAD THE REPORT

Global Business Services 52

Global Business Services Finance Service Pharmaceuticals 52

Everest Group

APRIL 21, 2022

Everest Group Vice President Chunky Satija will join a panel discussion exploring how claims operations can be made more effective and efficient. What the practical applications and options are to automate semi-structured and unstructured data, increase auto-adjudication rates, and support claims adjudicators in the decision process.

Shared Services 52

Shared Services Information Technology Collaborations Sourcing 52

Influx

OCTOBER 3, 2023

Meeting these expectations requires careful planning, efficient resource allocation, and the right workforce management (WFM) tools in your arsenal. Zendesk Zendesk is a service-first CRM company that builds software designed to improve customer relationships. This helps in distribution and efficient handling of customer requests.

Management 52

Management Customer Support Right-Sizing Analytics 52

The Hackett Group

FEBRUARY 29, 2024

HR leaders also see generative AI (Gen AI) and other technologies as key to improving efficiency and effectiveness. The research found that both HR operating budgets and staff are expected to drop slightly in 2024, creating significant efficiency and productivity gaps. NASDAQ: HCKT).

Advisory 59

Advisory Human Resources Research Efficiency 59

Automation Anywhere

JANUARY 5, 2021

It’s called resilience—and we can amplify its effects through Robotic Process Automation (RPA). They can boost cost-savings and operational efficiencies. The company completed a new, RPA-enhanced shared services center by 2020 that added 50% capacity in Tricor’s payroll services and 30% improvement to employee productivity.

Diagnostic Services 98

Diagnostic Services Robotics Process Automation Banking Pharmaceuticals 98

The Hackett Group

JULY 13, 2021

(NASDAQ: HCKT) today announced the winners of its 2021 Digital Awards, which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

AH Anderson Consulting

JANUARY 17, 2017

Many tools (or methodologies) throughout the years have enabled achievement of these goals including Shared Services, Lean Six Sigma, Global Business Services (GBS) and maybe the most impactful, Technology Automation. Currently, one of the technologies gaining tremendous attention is Robotic Process Automation (RPA).

Robotics Process Automation 52

Robotics Process Automation Shared Services Global Business Services Out-Tasking 52

Magellan Solutions

NOVEMBER 7, 2023

By delegating non-core business functions to third-party service providers, they can free up their internal resources to focus on revenue-generating activities. This can lead to increased efficiency, cost savings, and improved quality of work. Let us help you streamline your operations and improve work efficiency at a reduced cost.

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52

Anexa

MAY 16, 2022

It raised many questions, like can productivity and efficiency be an integral part of the work-from-home model, and how can advanced technologies support seamless operations? Automation has become a key focus for GBS, with research showing that by 2030 it will likely affect 60% of all jobs.

E-Commerce 52

E-Commerce Human Resources BPO Research 52

Capgemini

DECEMBER 19, 2022

These challenges and priorities are defining a new future state for HR shared services and outsourcing. Today’s CHROs and CXOs need to now focus on standardizing and automating their employee processes to create consumer-grade people experiences. People-centric, frictionless HR operations. Connect with us. Please try again.

Advisory 52

Advisory Shared Services Analytics Payroll 52

Intugo

APRIL 25, 2023

What is a Shared Service Center in Mexico and how can it reduce operating costs? Establishing a shared service center in Mexico through Intugo can also be a solution for mid-sized companies. Shared service centers utilize standardized processes. Increased efficiency and productivity.

Shared Services 40

Shared Services Service Labor Costs Human Resources 40

ScaleHub

JANUARY 12, 2022

In this crucial role, Susanne’s responsibilities will include: Strategic positioning of ScaleHub’s managed service offering within our target markets (BPOs & Shared Service Centers for insurers and banks). New business development. Interacting with all related sales functions in EMEA, US, and Southeast Asian regions.

Sales 52

Sales BPO Insurance Banking 52

Everest Group

JULY 15, 2022

Modern enterprises view technology and tech spend to transform their business and become more innovative and efficient. Every enterprise made massive cost adjustments during the pandemic by automating routine tasks, moving to the cloud, and divesting non-core assets. shared services divestments, vendor consolidation, etc.).

Service 52

Service Out-Tasking Accounting Banking 52

The Hackett Group

JULY 9, 2021

The gap is even greater for “run” activities, which are increasingly automated in a digital operating model. Automation efforts have traditionally focused on transactional processes such as accounts payable and accounting. Furthermore, they employ 26% fewer full-time equivalents (FTEs) in the function than peers.

Information Technology 52

Information Technology Analytics Automation Design 52

Planergy Software

JULY 5, 2023

Use Automation Expense management automation tools can save time and eliminate tedious tasks such as manually entering data into spreadsheets or sending emails requesting receipts. If they’re traveling to an area where public transportation isn’t widely available, will you provide a stipend for ride-share services?

Management 52

Management Accounting Finance Out-Tasking 52

Automation Anywhere

MAY 6, 2022

Disruptive technologies – like intelligent automation (RPA+AI) – are helping chief experience officers (CXOs) re-invent their business operations by bringing in optimizations. According to EY estimates, automation of back-office work could provide companies with savings of about 20% to 60% of baseline full-time employee (FTE) costs.

Automation 144

Automation Out-Tasking Human Resources Finance 144

Magellan Solutions

MAY 3, 2022

Because of the 24/7 operations, unique technologies, and better innovation of call centers in countries like the Philippines and India, the company expected to get better assistance in processing efficiencies. It provides various services including cable television, home internet service, and telephone service.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Planergy Software

FEBRUARY 9, 2023

It’s efficient and cost-effective to have a predetermined budget for each employee that adheres to the company’s financial regulations – this ensures employee reimbursements are issued following company standards. Implementing Your Policy Customize the template to your needs, and automate it when possible.

Finance 52

Finance Regulations Insurance Management 52

Everest Group

MARCH 23, 2022

The CoEs might target core operations, IT, talent, automation, or sourcing and vendor management, to name a few, and focus on optimizing and innovating various aspects of people, processes, and technology. Action #4 – Execute Battle Plans to Navigate the Talent Wars – Understand the Talent Shortage Poses Serious Risks to GBS Model Success.

Global Business Services 52

Global Business Services Service Impact Sourcing Sourcing 52

Magellan Solutions

MAY 6, 2020

Because of the 24/7 operations, unique technologies, and better innovation of call centers in countries like the Philippines and India, the company expected to get better assistance in processing efficiencies. It provides various services including cable television, home internet service, and telephone service.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

Magellan Solutions

JUNE 5, 2021

So, many are also shifting into automated processes. While those top companies either have a minimum figure or start up price, we will base the pricing of the service on your business needs. We offer shared service which is way more affordable than what Five Star and Go Answer offers. billion in the next decade.

Call Center 52

Call Center Offshoring Outsourcing Service 52

Perficient Digital Transformation

MARCH 27, 2023

Networking Infrastructure: Designing your platform’s backbone networking model, core infrastructure shared services, domain controllers, DNS configuration, traffic routing optimization, and IP address management.

Government 111

Government Design Automation Shared Services 111

Zinnov

OCTOBER 26, 2023

The way GCCs are structured and set up, helps companies minimize risks, bring in efficiencies, optimize operations, and ensure long-term sustainability. Cost Efficiencies Setting up a GCC can provide significant cost savings over dispersed models by eliminating redundancies in people, processes, and technologies.

Flexibility 52

Flexibility Global Business Services Finance Regulations 52

Zinnov

AUGUST 30, 2022

However, to stand out and achieve the desired results, organizations must ensure that they have the right ingredients to establish an effective and efficient COE. Here are a few popular types of COEs: • Research & Development • Intelligent Automation • Operational Excellence • Supply Chain • HR • Advanced Technology • Sales.

Government 98

Government Flexibility Efficiency Human Resources 98

Automation Anywhere

OCTOBER 8, 2020

Yesterday, we completed our first Innovation Day —an event for digital champions looking for innovative and efficient automation tactics to power and accelerate their digital transformation. And for those who missed the event, we’ve put together four key takeaways to help you advance your automation journey. #1 That resource?

Automation 52

Automation Out-Tasking Collaborations Finance 52

Automation Anywhere

MAY 26, 2022

FortressIQ is now part of Automation Anywhere, and its offering is now our process intelligence product FortressIQ “If You Can’t Measure It, You Can’t Improve It.” – Peter Drucke Measurement and improvement—easier said than done, especially in the enterprise.

Robotics Process Automation 78

Robotics Process Automation Finance Automation Shared Services 78

Planergy Software

OCTOBER 13, 2023

Helping organizations spend smarter and more efficiently by automating purchasing and invoice processing. Top Slice GAG Top slicing is a practice where the Trust Central Management retains a portion of each school’s GAG funding for central services. What's Planergy? Modern Spend Management and Accounts Payable software.

Finance 52

Finance Government Flexibility Redistribution 52

IBM Business Partners

MAY 23, 2021

Our relationship with IBM has offered us a clearer path to success with its hybrid cloud strategy with IBM Cloud Pak for Data at its core—an information architecture for AI that is designed to automate the often complex and messy steps that are needed to get to AI successfully. How we’re keeping London’s Cycle Hire scheme humming.

Redistribution 56

Redistribution Shared Services Efficiency Automation 56

Perficient Digital Transformation

JANUARY 23, 2023

It allows for the expansion of content with multiple contributors without sacrificing efficiency. These are forecasted to be the top digital transformation trends in 2023. Before diving in, let us take a closer look at the government’s digital transformation trends.

Government 64

Government Data Entry Flexibility Design 64

Magellan Solutions

FEBRUARY 24, 2022

In fact, they listed down 10 reasons why you should outsource lead generation : Improves efficiency. “Shared services” are also an option for people who don’t want to sign a long-term deal. In a paper published by marketjoy.com, they further explain the importance of outsourcing. Cost effective.

Sales 40

Sales Outsourcing BPO Out-Tasking 40

Everest Group

APRIL 5, 2024

But let’s be crystal clear: the work that GBS organizations deliver isn’t necessarily going away or even automated out of existence; it’s just being delivered in another way. When the CXO can only bank savings or cost avoidance at the margin, the expense of running an integrated business services model comes under scrutiny.

Global Business Services 52

Global Business Services Shared Services Payroll Service 52

Capgemini

FEBRUARY 7, 2024

It’s not enough for each of these functional areas to operate efficiently on its own terms: it’s the interplay between them that makes everything work. He employs innovation and strategic thinking to empower supply chain growth, utilizing Capgemini’s Digital Services for planning, order management, procurement, and automation.

Supply Chain Management 52

Supply Chain Management Management Co-Sourcing Order Management 52