Everest Group

APRIL 9, 2024

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? Reach out to us to learn more.

Global Business Services 72

Global Business Services Outsourcing Service BPO 72

Perficient Digital Transformation

JANUARY 23, 2024

Introduction Sharing data between components in Angular is a common requirement in complex applications having multiple components. Angular provides several methods to accomplish this task effectively and efficiently. In this blog, we will examine different methods to share data between components. Example: Service file.

Shared Services 52

Shared Services Efficiency Service 52

Everest Group

MARCH 11, 2024

Key priorities also involve fortifying data security, ensuring compliance, and automating manual processes to enhance overall efficiency. Consumer Packaged Goods (CPG) IT Services PEAK Matrix® Assessment 2024 What is in this PEAK Matrix® Report In this report, we assess 23 providers featured on the CPG IT Services PEAK Matrix®.

Service 59

Service Retail Manufacturing Banking 59

Zinnov

OCTOBER 20, 2023

“ Efficiency is doing things right; effectiveness is doing the right things. ” – Peter Drucker In the 1980s, Shared Service Centers (SSCs) and third-party Independent Software Vendors (ISVs) significantly changed how American organizations managed essential functions by providing access to global talent.

Shared Services 52

Shared Services Global Business Services Service E-Commerce 52

Capgemini

APRIL 11, 2023

As the geopolitical upheavals and the pressures of inflation continue to impact business operations across industries, it’s critical for organizations to reimagine their shared services operating model and the technology supporting them. But what are some of the key challenges faced by SSOs?

Service 52

Service Shared Services Reduced Costs Global Business Services 52

Magellan Solutions

JUNE 22, 2021

BPO call center vs. shared services call center. There has long been an argument between Shared Services and Business Process Outsourcing (BPO). . The services that BPO and shared services providers use are generally to remove manual, operational, and often repetitive tasks from your everyday work.

Call Center 52

Call Center BPO Shared Services Right-Sizing 52

Zinnov

AUGUST 28, 2023

The concept of Shared Services Companies (SSC) is not new; however, the rise in domain expertise combined with modern technologies have helped them evolve from mere transactional offices into strategic value centers. Setting up a Finance Center of Excellence (COE) might just be the solution to these burgeoning realities.

Global Business Services 52

Global Business Services Finance Service Pharmaceuticals 52

31 West

SEPTEMBER 8, 2022

Pump It Up And Keep Your Efficiency On The Excited State. With that done, You should also consider a more advanced trick to cut the cost of the devices and services. Accelerate the development of centralized and shared services by leveraging enterprise-wide competencies and reducing the number of employees embedded in business units.

Service 130

Service Right-Sizing Shared Services Engineering 130

Perficient Digital Transformation

JANUARY 23, 2024

When dealing with complex data sharing requirements that lack a direct connection, such as siblings, grandchildren, etc. RxJS provides observables and subjects that facilitate reactive programming and enable efficient data sharing between components. Here, again we use services but with RxJS approach.

Shared Services 52

Shared Services Efficiency Service Management 52

Intugo

APRIL 25, 2023

What is a Shared Service Center in Mexico and how can it reduce operating costs? Establishing a shared service center in Mexico through Intugo can also be a solution for mid-sized companies. Shared service centers utilize standardized processes. Increased efficiency and productivity.

Shared Services 40

Shared Services Service Labor Costs Human Resources 40

Everest Group

APRIL 21, 2022

Everest Group Vice President Chunky Satija will join a panel discussion exploring how claims operations can be made more effective and efficient. Shared services and sourcing executives. How to adopt digitalization through a phased layering approach. Ways to enable business and IT collaboration. Procurement leaders and managers.

Shared Services 52

Shared Services Information Technology Collaborations Sourcing 52

The Hackett Group

FEBRUARY 29, 2024

HR leaders also see generative AI (Gen AI) and other technologies as key to improving efficiency and effectiveness. The research found that both HR operating budgets and staff are expected to drop slightly in 2024, creating significant efficiency and productivity gaps. NASDAQ: HCKT).

Advisory 59

Advisory Human Resources Research Efficiency 59

AS White Global

OCTOBER 16, 2022

It can help improve process efficiencies and productivity in operations. It allows you to allocate your resources more efficiently in terms of personnel, equipment, technology, and infrastructure. Offshoring involves delegating particular functions of your company operations to an offshore service provider from another country.

Offshoring 98

Offshoring Outsourcing Regulations Efficiency 98

IBM Services

APRIL 20, 2023

For this reason, it’s worth examining how efficient the sourcing process is, how to control maverick buying and reduce revenue leakage and how to create a standardized buying experience across the organization. Why process excellence matters A mid-size organization will spend the equivalent of several billion U.S.

Automation 69

Automation Co-Sourcing Finance Right-Sizing 69

Magellan Solutions

NOVEMBER 7, 2023

By delegating non-core business functions to third-party service providers, they can free up their internal resources to focus on revenue-generating activities. This can lead to increased efficiency, cost savings, and improved quality of work. Let us help you streamline your operations and improve work efficiency at a reduced cost.

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52

Capgemini

DECEMBER 19, 2022

These challenges and priorities are defining a new future state for HR shared services and outsourcing. And all of this after designing and executing an efficient, end-to-end service delivery model driven by intelligent, data-driven, frictionless HR operations that seamlessly connects people, processes, and technology.

Advisory 52

Advisory Shared Services Analytics Payroll 52

AH Anderson Consulting

JANUARY 17, 2017

Many tools (or methodologies) throughout the years have enabled achievement of these goals including Shared Services, Lean Six Sigma, Global Business Services (GBS) and maybe the most impactful, Technology Automation. maybe at its most rapid pace in history! Benefit & Value. The future appears bright for RPA.

Robotics Process Automation 52

Robotics Process Automation Shared Services Global Business Services Out-Tasking 52

Influx

OCTOBER 3, 2023

Meeting these expectations requires careful planning, efficient resource allocation, and the right workforce management (WFM) tools in your arsenal. Zendesk Zendesk is a service-first CRM company that builds software designed to improve customer relationships. This helps in distribution and efficient handling of customer requests.

Management 52

Management Customer Support Right-Sizing Analytics 52

AS White Global

JUNE 16, 2021

Partnering with a trusted offshoring provider means having shared services that will help address and manage risks and threats. Such a partnership takes the logistical and managerial burden off your shoulders, so you could focus on developing offshore accounting teams, maximising ROI and efficiency. . Contact us today ?for

Offshoring 72

Offshoring Accounting Right-Sizing Advisory 72

Automation Anywhere

OCTOBER 26, 2020

Its numerous opportunities for automation significantly enhance productivity, making end-users more efficient and effective in daily tasks. Beyond ITSM ESM is a cross-organizational platform with a shared service catalog designed to automate workflows via low code or no code toolsets.

Supply Chain Management 97

Supply Chain Management Facilities Management Robotics Process Automation Automation 97

AH Anderson Consulting

JUNE 30, 2016

For those who have not read my previous post, “Moving from Shared Services to Global Business Services,” let me provide a quick summary. Shared Services (SS) is an operating model that has been around for decades. It enables function-specific resources (i.e., HR, IT, Finance, etc.)

Global Business Services 52

Global Business Services Service Shared Services Government 52

Anexa

MAY 16, 2022

It raised many questions, like can productivity and efficiency be an integral part of the work-from-home model, and how can advanced technologies support seamless operations? And how can organizations advance their digital agendas and most importantly – learn to work within a constantly evolving environment?

E-Commerce 52

E-Commerce Human Resources BPO Research 52

Auxis

NOVEMBER 12, 2021

Why outsourcing accounting is clear: it enables CFOs to reduce costs, improve productivity and efficiency, alleviate the industry’s talent crunch , and increase their internal focus on more strategic activities.

Accounting 98

Accounting Outsourcing Finance Reduced Costs 98

ScaleHub

JANUARY 12, 2022

In this crucial role, Susanne’s responsibilities will include: Strategic positioning of ScaleHub’s managed service offering within our target markets (BPOs & Shared Service Centers for insurers and banks). New business development. Interacting with all related sales functions in EMEA, US, and Southeast Asian regions.

Sales 52

Sales BPO Insurance Banking 52

Everest Group

JULY 15, 2022

Modern enterprises view technology and tech spend to transform their business and become more innovative and efficient. shared services divestments, vendor consolidation, etc.). Three service provider strategies. Service providers will still need to readjust. If not, what can I proactively do about this?

Service 52

Service Out-Tasking Accounting Banking 52

NoonDalton

NOVEMBER 27, 2023

Their rise to prominence in the business arena is a testament to their ability to streamline operations, offering much-needed support in administrative functions, customer service, and more. Pay for What You Need: VAs offer the flexibility to pay only for the hours or services required.

Administrative 52

Administrative Out-Tasking Outsourcing Flexibility 52

Perficient Digital Transformation

APRIL 6, 2022

Can Oracle EPM be used to transform a large health organization to provide improved data agility and reporting and analytics, improved efficiency in financial planning? Wednesday, June 22nd | Session ID 6083 | Track: Strategic EPM | 11:15 – 12:15. Absolutely!

Supply Chain Management 69

Supply Chain Management Analytics Healthcare Research 69

SIG Speaks

SEPTEMBER 17, 2021

A centralized shared services function, such as a TPRM team, can offer the following: Processes, tools and guidance to drive mandatory and recommended activities across each Business Unit. This is where an appropriately staffed shared services team can add a lot of value to the organization.

Risk Management 40

Risk Management Risk Management Management Shared Services 40

Everest Group

APRIL 26, 2022

Looking at the latest Global Business Services trends, business agility is a key lever driving cost optimization, improved operational efficiency, accelerated digital transformation, higher revenue impact, improved customer experience, and other positive business impacts.

Global Business Services 52

Global Business Services Collaborations Efficiency Research 52

Premier BPO

OCTOBER 21, 2022

Some best practices include: Consolidated/Shared Service Models/Organizational Structure. Finding the Sweet Spot: The Intersection of Peak Operational Efficiency & Highest Level CX. The focusROI is WFM. 80% time of supervisors should be spent coaching and engaging their agents. Employee engagement equals productivity.

Co-Sourcing 52

Co-Sourcing BPO Call Center Sourcing 52

The Hackett Group

JULY 13, 2021

Citibank – Winner, Account-to-Report – Finance and Risk Shared Services Digital Transformation Journey. Price Manager improved efficiency of the pricing creation process by 80%, even as it sped up logging of price updates from a lag time of several days to instantaneous recognition.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Magellan Solutions

JANUARY 1, 2023

Efficiency. Also called an offshore shared service. Young individuals with fresh ideas, creative inputs, and solution-oriented when dealing with problems. This makes the country excel in many fields and makes us one of the top choices for outsourcing jobs. . You don’t need to waste any of your time. Captive Centers.

Outsourcing 40

Outsourcing Third Party Outsourcing Offshoring BPO 40

Everest Group

NOVEMBER 16, 2022

This has created a big opportunity for GBS organizations to move from being measured for their labor arbitrage and cost efficiency to the value they can deliver to enterprises. These organizations are also focusing on workplace diversity , pay equity, and good governance structure to meet their ESG aspirations.

Sourcing 52

Sourcing Banking Global Business Services Impact Sourcing 52

Magellan Solutions

MARCH 19, 2021

Efficiency. Also called an offshore shared service. Young individuals with fresh ideas, creative inputs, and solution-oriented when dealing with problems. This makes the country excel in many fields and makes us one of the top choices for outsourcing jobs. . You don’t need to waste any of your time. Captive Centers.

Third Party Outsourcing 52

Third Party Outsourcing Outsourcing Offshoring BPO 52

Automation Anywhere

JANUARY 5, 2021

They can boost cost-savings and operational efficiencies. The company completed a new, RPA-enhanced shared services center by 2020 that added 50% capacity in Tricor’s payroll services and 30% improvement to employee productivity. Lifting our burden of time-consuming manual processes, RPA makes us more flexible.

Diagnostic Services 98

Diagnostic Services Robotics Process Automation Banking Pharmaceuticals 98

Magellan Solutions

MARCH 27, 2023

Source: Magellan Solutions In 2023, global outsourcing spending may reach US$731 billion, according to Deloitte’s Outsourcing and Shared Services 2019-2023 Report. Less than three-fifths of the G2000 companies have a contract for business process outsourcing, making it less widely used than IT services.

Outsourcing 52

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce 52

Magellan Solutions

OCTOBER 6, 2020

The number one challenge in doing it is to find more cost-efficient and effective ways to do the different processes of your business, especially customer service. When is Customer Service Outsourcing Ideal for Small Business? It is equally beneficial and sometimes more efficient than building your team.

Customer Service 52

Customer Service Outsourcing Service Call Center 52