Automation Efficiency Global Business Services Shared Services 
Everest Group
APRIL 9, 2024
During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? Reach out to us to learn more.
Zinnov
AUGUST 28, 2023
The concept of Shared Services Companies (SSC) is not new; however, the rise in domain expertise combined with modern technologies have helped them evolve from mere transactional offices into strategic value centers. Setting up a Finance COE comes with its fair share of concerns and challenges. VIEW Report DOWNLOAD THE REPORT
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Premier BPO
MARCH 29, 2023
Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.
Premier BPO
JUNE 7, 2024
Macroeconomic changes, talent shortages, and evolving trends, including technological advancements, have businesses increasingly relying on outsourcing as a strategy. These tools encompass a wide range of technologies requiring deep expertise in areas where your business is unlikely to have the team to accomplish this.
Everest Group
MARCH 23, 2022
2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. GBS provided the needed strength and agility to seamlessly supply value without disruption from the pandemic.
Everest Group
APRIL 5, 2024
“ And another one gone, and another one gone;” the lyrics of Queen’s song have never seemed so apt when it comes to the current state of play in global business services. When the CXO can only bank savings or cost avoidance at the margin, the expense of running an integrated business services model comes under scrutiny.
Zinnov
OCTOBER 26, 2023
The way GCCs are structured and set up, helps companies minimize risks, bring in efficiencies, optimize operations, and ensure long-term sustainability. Global Capability Centers also ensure accelerated innovation and business continuity, while reducing costs and risks. Take COVID-19 or the ongoing wars, for instance.
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