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The Great Debate: Global Business Services Versus Outsourcing | Blog

Everest Group

Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? True to its promise, the panelists addressed hard questions and pushed the boundaries on what BPOs mean to Global Business Services. Reach out to us to learn more. If so, you will relate to this.

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2024 Guide: Why UiPath Ranked as The Best Automation Platform for RPA

V-Soft Consulting

The Value of Robotic Process Automation Robotic Process Automation ( RPA ) helps automate processes, allowing early adopters in service delivery and GBS (Global Business Services) to achieve cost efficiencies and create more nimble and competitive businesses.

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The Golden Path: How Indian Finance COEs are Transforming Global Business Services 

Zinnov

Market volatility, uncertainty, complexity, and ambiguity are some of the factors forcing SSCs to pivot their business models to buffer them from future shocks. This highlights the dependency on these centers for cost optimization, process efficiencies and standardization, and large-scale digital transformation.

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Five Actions GBS Organizations Must Take to Address the Global Business Services Trends and Challenges of 2022 | Blog

Everest Group

2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. GBS provided the needed strength and agility to seamlessly supply value without disruption from the pandemic.

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Hackett: 2023 Brings Increasing Cost for HR But Greater Business Impact

The Hackett Group

The Hackett Group’s Digital World Class human resources research is based on an analysis of results from recent benchmarks, performance studies, and advisory and transformation engagements at hundreds of global companies. But the commitment to technology continues to pay off for Digital World Class HR organizations.

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Hackett: Finance Leaders See Cost Containment and Cash Flow Optimization as Top Priorities for 2024

The Hackett Group

Net adoption growth rates for both core and emerging finance technologies are expected to be strong in 2024, with the greatest growth in areas such as business process management (18%), virtualized data platforms (15%), digital workforce enablement tools (13%) and robotic process automation (13%).

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‘Do More with Less’ Will Be Driving Force for Enterprises in 2024 — Everest Group

Everest Group

Overall, our research indicates that 2024 will be a ‘nose to the grindstone’ year of improving operational efficiency.” Further, enterprises expect to increase the leverage of Global Business Services and offshore locations. Enterprises are still early in their GenAI adoption cycles.