CGS Inc

MAY 25, 2023

Body Over the years, you have undoubtedly heard the stories chronicling large retailers’ decisions to invest in their manufacturing supply chains. All session panelists agreed that the need is for much more than retailer co-investments; it's primarily about the importance of collaboration.

Retail 52

Retail Manufacturing Co-Sourcing Nearshoring 52

Hyland

SEPTEMBER 12, 2022

Many retailers use multiple systems to manage purchase orders, complex supplier catalogs, order and fulfillment processes, and more. One of the most challenging components of these transactions is the variable and often unstructured content involved in the receipt of retail goods. Automated month-end accruals of direct spend.

Retail 52

Retail Human Resources Automation Order Management 52

IBM Services

APRIL 20, 2023

What do a Canadian energy company, a Dutch coffee retailer and a British multinational consumer packaged goods (CPG) company have in common right now? All are transforming their procurement operations by leveraging state-of-the-art process mining and intelligent automation technology. dollars annually in direct or indirect procurement.

Automation 69

Automation Co-Sourcing Finance Right-Sizing 69

SIG Speaks

NOVEMBER 30, 2023

SIG University Certified Intelligent Automation Professional (CIAP) program graduate Samantha Mackowiak shares a v ery thoughtful and comprehensive piece on a company's Intelligent Process Automation journey. Initially, enterprises must identify how they will intake and approve automation processes.

Automation 40

Automation Strategic Sourcing Government Sourcing 40

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI. Education 1.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Magellan Solutions

AUGUST 19, 2021

BPO Philippines Reshaping The Retail & Banking Industry. Retail banks , like most companies, face an urgent imperative to reimagine themselves. . Here are some pandemic-sparked retail banking trends worth keeping an eye on for 2022 and beyond: The emergence of the neo-normal. Next-generation banking automation.

Banking 52

Banking Retail BPO Finance 52

IBM Services

FEBRUARY 19, 2024

Why supply chain management matters Supply chain management involves coordinating and managing all the activities involved in sourcing , procurement, conversion and logistics. Advanced software tools can automate some parts of forecasting, providing real-time updates and alerts when inventory levels are too high or low.

Supply Chain Management 86

Supply Chain Management Management Inventory Management Analytics 86

IBM Services

FEBRUARY 14, 2024

McDonald’s is building AI solutions for customer care with IBM Watson AI technology and NLP to accelerate the development of its automated order taking (AOT) technology. For example, Amazon reminds customers to reorder their most often-purchased products, and shows them related products or suggestions.

Retail 86

Retail Cybersecurity Insurance Automation 86

SirionLabs

NOVEMBER 3, 2021

Let us look at the key parameters for the cash conversion cycle: DIH: Physical inventory management has been perfected in most markets (despite the hiccups posed by force majeure events) particularly in sectors such as automotive, supermarket chains (retail) and manufacturing. Automated flagging of discrepancies or matches for approval.

Automation 52

Automation Management Inventory Management Finance 52

SirionLabs

NOVEMBER 3, 2021

Let us look at the key parameters for the cash conversion cycle: DIH: Physical inventory management has been perfected in most markets (despite the hiccups posed by force majeure events) particularly in sectors such as automotive, supermarket chains (retail) and manufacturing. Automated flagging of discrepancies or matches for approval.

Automation 52

Automation Management Inventory Management Finance 52

Future of Sourcing

JULY 28, 2023

– How Calculum’s ADA Platform allows leading organizations to optimize their payment terms, aligned to their competitors and unlock working capital and generate millions in free cash flow.

Facilities Management 52

Facilities Management Robotics Process Automation Retail Strategic Sourcing 52

Airswift

NOVEMBER 26, 2021

Source: Frame Stock Footage/Shutterstock. From taking over menial tasks to automating security, artificial intelligence (AI) has vast potential to transform the world of work. Leaders are looking to reduce costs through automation and efficiency, and AI has a real role to play in that effort," writes a senior Deloitte executive.

Reduced Costs 98

Reduced Costs Retail Healthcare Automation 98

Everest Group

OCTOBER 24, 2023

Cloud Services – Europe In the continuously maturing cloud adoption landscape, enterprises are leveraging cloud services to increase operational efficiency, enable business innovation, and accelerate organizational growth. European enterprises are primarily adopting cloud to drive operational efficiencies and business growth.

Service 64

Service Retail Information Technology Marketing 64

Groove Technology

MAY 15, 2023

MuleSoft integration involves using MuleSoft’s tools and services to build connections between different applications and data sources, enabling seamless communication and data sharing. We’ve carved a niche for ourselves by providing top-tier MuleSoft solutions, tailored specifically to the needs of retail businesses.

Outsourcing 100

Outsourcing Retail Collaborations Labor Costs 100

Infosys Consulting

FEBRUARY 27, 2024

Co-authored by Wahid Sattar Enterprises across industries are constantly evolving their technology landscape with the number of business applications on the rise to ensure efficiency and meet end customer demands. This is vital for GenerativeAI, which needs accurate information from many sources.

Co-Sourcing 52

Co-Sourcing Retail Flexibility Efficiency 52

IBM Services

FEBRUARY 7, 2024

And businesses across various sectors are setting rigorous sustainability goals, investing in renewable energy sources and developing innovative solutions to reduce their carbon footprint. Companies are investing in renewable energy projects and implementing energy-efficient technologies and practices.

Government 96

Government Software Regulations Sourcing 96

Perficient Digital Transformation

MARCH 6, 2024

From retailers improving their customer experience to marketers finding time and cost savings with generated content, we believe that AI has the power to improve organizations of industries. Artificial intelligence (AI) is transforming the way businesses operate across various domains and functions. Why Artificial Intelligence for FP&A?

Finance 52

Finance Retail Sourcing Efficiency 52

IBM Business Partners

JUNE 29, 2023

A retail company experiences a sudden surge in online sales due to a viral social media campaign. For example, the sales department might develop a plan to enter new markets or launch new products, while the supply chain department focuses on inventory optimization and ensuring efficient logistics.

Supply Chain Management 83

Supply Chain Management Analytics Collaborations Human Resources 83

Everest Group

JANUARY 18, 2024

“Although enterprise adoption of gen AI is far from its anticipated peak, enterprises continue to experiment with unique use cases in a wide variety of industries, ranging from high-tech and financial services to healthcare and retail,” continued Singh. “As is a WBENC-certified woman-owned business.

Research 64

Research Government Retail Healthcare 64

Simplr

AUGUST 11, 2021

Conversations with solution providers revealed that the COVID-19 pandemic has driven increased adoption of live chat, both to give consumers choices and create cost efficiencies. Source ) 65% of consumers expect customer service to be faster now than it was five years ago. 100) ( Source ). What’s at stake with live chat?

Retail 52

Retail Sales Sourcing Customer Service 52

Everest Group

JULY 17, 2023

Lines of business such as cards and payments and retail banking are growing significantly. Providers are differentiating themselves by offering as-a-service models and focusing on digital transformation solutions by leveraging analytics, automation, and AI, combined with industry expertise and an advisory-led approach.

Banking 52

Banking Service Advisory Finance 52

Simplr

JUNE 14, 2023

And while many CX leaders are talking about incorporating it into their automated customer support strategy, most enterprise businesses continue to struggle with how to make this ongoing conversation an actionable reality with ROI. Source: AlphaSense ChatGPT’s meteoric rise also catapulted Generative AI and LLMs into consciousness.

Retail 52

Retail Company Focus Sourcing Order Management 52

Everest Group

MARCH 17, 2023

Technology and business process services (BPS) providers can help MGSs reduce costs and increase their digitization and automation intensity. As insurance intermediaries that represent carriers, MGAs provide insurance products to retail agencies and insureds. Read on to learn more.

Insurance 52

Insurance Robotics Process Automation Risk Management Risk Management 52

Everest Group

JANUARY 16, 2023

A global slowdown may force enterprises to review new or large investments, expansions, or CXM sourcing decisions, directly impacting the CXM outsourcing industry. In a global slowdown, enterprises look for short-term cost wins and quick and tangible benefits from their investments.

Outsourcing 52

Outsourcing Retail Flexibility Manufacturing 52

Amzur

JUNE 7, 2023

Technology and Automation Technology empowers CFOs with data-driven insights that were previously inaccessible or time-consuming to obtain. As per a recent CFO survey on accelerating enterprise transformation, 53% of CFOs say they plan to focus on digital transformation using data analytics, AI, automation, and cloud solutions.

Finance 52

Finance E-Commerce Analytics Risk Management 52

SIG Speaks

SEPTEMBER 1, 2021

On September 15, Nitin Khorana, Vice President from Icertis, will explore maximizing supply chain potential with contract intelligence, followed by topic-based discussions on digitalization within procurement and sourcing. Enabling Procurement Efficiency: How Ace Hardware Accelerates Business Outcomes. register now. . learn more. .

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40

IBM Services

SEPTEMBER 19, 2023

How effectively and efficiently an organization can conduct data analytics is determined by its data strategy and data architecture , which allows an organization, its users and its applications to access different types of data regardless of where that data resides. It can also be challenging to operationalize data analytics models.

Analytics 82

Analytics Out-Tasking Engineering Healthcare 82

Groove Technology

FEBRUARY 17, 2022

However, for eCommerce store owners, online retail is becoming a more competitive industry, so using social media for eCommerce is more critical. In this blog post, we’ll look at investing in a marketing strategy that addresses the top four referral sources: Facebook , Instagram , LinkedIn , and Tik Tok. Facebook – the leader.

Retail 130

Retail Sales Marketing Accounting 130

SIG Speaks

JULY 30, 2021

Join your sourcing, procurement, and risk management colleagues in this two-hour interactive virtual environment to be challenged with topics related to our industries! Demystifying eAuctions – How to Source Smarter, Faster and Better. Demystifying eAuctions – How to Source Smarter, Faster and Better. register now. .

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40

Everest Group

NOVEMBER 17, 2022

Beyond the technology benefits, 5G can be leveraged to solve efficiency and optimization challenges and enable future growth for enterprises. While 5G offers numerous benefits, from optimization and efficiency to unlocking new growth avenues, the strategic business value needs to be clearly communicated to enterprises.

Retail 52

Retail Collaborations Efficiency Manufacturing 52

Magellan Solutions

NOVEMBER 10, 2023

IBPAP attributed the boost in headcount and revenue to growth in the following sectors: Banking Financial services and insurance Healthcare Retail Technology and telecommunications According to IBPAP’s survey, 83% of BPO companies expect growth in 2023, even during a global recession , while 17% maintain a neutral stance.

BPO 52

BPO Call Center Business Process Outsourcing Outsourcing 52

Groove Technology

JANUARY 9, 2023

Introduction Retailers have long understood that ‘knowing the customer’ is not just crucial but also pivotal for maintaining loyalty and standing out in the cut-throat competition. In this article, we’ll see how Mulesoft integration knocks down data silos with real-world retailer successes. Scalability. Flexibility.

Retail 130

Retail Inventory Management Sourcing Sales 130

Influx

JUNE 27, 2021

More specifically, companies are increasingly choosing to outsource live chat to increase business efficiency. Live chat outsourcing provides a solution that works efficiently for to deliver high-quality customer support that generates revenue and customer loyalty. Raises your customer service team productivity.

Sales 52

Sales Customer Service Outsourcing E-Commerce 52

Everest Group

NOVEMBER 7, 2022

As cloud technology matures, industry-specific solutions are emerging as a leading preference over generic options to deliver efficiency, experience, innovation, and business-enabled growth. Learn the important characteristics to look for from providers in this latest blog in our industry cloud series.

Co-Sourcing 52

Co-Sourcing Banking Manufacturing Retail 52

Frevvo

JANUARY 3, 2022

We’ll also cover the steps in the procurement process and how you can use frevvo’s automation software to automate them. The process for each type of procurement will generally follow the same set of steps, which includes sourcing, generating requests, negotiating contracts, and more. What Is Procurement Management?

Management 52

Management Automation Software Out-Tasking 52

Frevvo

JANUARY 3, 2022

We’ll also cover the steps in the procurement process and how you can use frevvo’s automation software to automate them. The process for each type of procurement will generally follow the same set of steps, which includes sourcing, generating requests, negotiating contracts, and more. What Is Procurement Management?

Management 52

Management Automation Software Out-Tasking 52

Frevvo

AUGUST 31, 2021

Not only can business process transformation lead to more effective and efficient workflows, but it can also result in happier customers, more satisfied staff, and better relationships with suppliers. Read on to learn how to transform your business processes to make your organization more productive and efficient. Image Source ).

Out-Tasking 52

Out-Tasking Automation Payroll Efficiency 52