Perficient Digital Transformation

MAY 3, 2023

It has various characteristics and functionalities that can support businesses in automating their operations, elevating customer engagement, and boosting productivity. It enables businesses to gather, integrate, and evaluate data from multiple sources, providing a complete overview of their operations.

Automation 69

Automation Out-Tasking Flexibility Sourcing 69

Everest Group

JANUARY 2, 2024

Artificial Intelligence (AI) Services Rapid advances in AI, bolstered by recent developments in generative AI, are prompting organizations to invest in targeted AI initiatives to achieve business-oriented outcomes.

Service 59

Service Manufacturing Sourcing Automation 59

Groove Technology

MAY 14, 2023

Its Anypoint Platform enables organizations to integrate their systems, services, and APIs in a flexible, scalable, and secure manner. MuleSoft is a technology company that provides an integration platform for connecting applications, data sources, and APIs. What is MuleSoft? It was founded in 2006 and acquired by Salesforce in 2018.

Sourcing 130

Sourcing Flexibility Reduced Costs Automation 130

Perficient Digital Transformation

DECEMBER 14, 2023

With the onset of digital technologies, the transformation of manual tasks into automated processes is a game changer. One such transformative solution is Automated Invoice Processing. Check out how ServiceNow is revolutionizing this space with its Automated Invoice Processing offering. What is Automated Invoice Processing?

Automation 52

Automation Data Entry Out-Tasking Sourcing 52

Perficient Digital Transformation

DECEMBER 14, 2023

With the onset of digital technologies, the transformation of manual tasks into automated processes is a game changer. One such transformative solution is Automated Invoice Processing. Check out how ServiceNow is revolutionizing this space with its Automated Invoice Processing offering. What is Automated Invoice Processing?

Automation 52

Automation Data Entry Out-Tasking Sourcing 52

Balbelforce

JULY 18, 2023

Customers today expect more than just a quality product or service – they expect an engaging, personalized experience. To give you an idea, 48% of customers in 2022 jumped ship to different brands in search of better customer service. And Salesforce’s powerful CRM platform can help make that happen.

Automation 52

Automation Call Center Sales Out-Tasking 52

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Groove Technology

JULY 17, 2023

It can be used for creating interactive user interfaces, building serverless applications, and even powering the backend of web services. In this article, we will explore everything you need to know about JavaScript web services. JavaScript web services are a type of web service that uses JavaScript as the primary programming language.

Service 130

Service Flexibility Efficiency Engineering 130

SIG Speaks

MARCH 10, 2023

SIG University Certified Intelligent Automation Professional (CIAP) program graduate Ethan Slade defines how to effectively establish an enterprise automation center of excellence and the benefits this will have in your organization. There are three main stages to the design phase of automation COE.

Automation 40

Automation Finance Sourcing Government 40

Perficient Digital Transformation

OCTOBER 24, 2023

Introduction Software test automation is a cornerstone of modern software development, enabling rapid and reliable testing. However, one persistent challenge that automation engineers face is dealing with flaky tests—tests that intermittently pass and fail without any changes to the code or application.

Efficiency 52

Efficiency Automation Collaborations Software 52

IBM Services

MARCH 15, 2024

As a healthcare company, this client had an obligation to provide safe, reliable, time-sensitive, high-quality services to its customers. These improvements are further underscored by the solution’s automated discovery of dead code or unreachable code and its ability to identify microservices in potential target states.

Co-Sourcing 97

Co-Sourcing Healthcare Automation Collaborations 97

SIG Speaks

OCTOBER 12, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Lauren Redden shares an excellent essay on the power of AI to transform the smart sourcing industry, in balance with the potential risks that companies must evaluate in employing more intelligent automation into their processes.

Sourcing 40

Sourcing Strategic Sourcing Outsourcing Regulations 40

IBM Business Partners

JULY 20, 2023

IBM Power Virtual Server delivers that platform experience in a multi-tenant environment with access to IBM Cloud services. We are focused on accelerating the cloud move for Power deployments by automating the Day 1 and Day 2 operations in Power Virtual Server. Let’s dive into the details. Creates an SSH key.

Automation 60

Automation Out-Tasking Sourcing Software 60

Automation Anywhere

JULY 20, 2021

It’s data that could help you deliver better customer services, market better to existing customers and prospects, aid in enhancing existing products as well as new product design and development, stay on top of quality, and ultimately improve your business's bottom line by boosting the overall customer experiences. What data is that?

Customer Service 110

Customer Service Service Robotics Process Automation Customer Support 110

Everest Group

JULY 17, 2023

Banking Operations – Services PEAK Matrix® Assessment The banking operations market has become relatively consolidated at the top, with the leading participants capturing a larger share of the market. Additionally, specialists have entered specific banking segments.

Banking 52

Banking Service Advisory Finance 52

Future of Sourcing

JULY 26, 2023

Sorenson, a leading language services provider, offers a variety of technology solutions and tools for people with diverse communication needs. These include call captioning, sign language and video services for Deaf and hard-of-hearing people, as well as language translation and interpreting services.

Service 95

Service Human Resources Flexibility Collaborations 95

Infosys Consulting

NOVEMBER 8, 2021

From our experience, we have outlined four key steps banks should undertake to design and rollout a BNPL proposal. . Strategic objectives must be carefully assessed and articulated, as it determines how the bank designs the product features and customer proposition. Design a frictionless origination and servicing experience.

Design 52

Design Banking Co-Sourcing Data Entry 52

Future of Sourcing

JUNE 1, 2023

Sorenson, a leading language services provider, offers a variety of technology solutions and tools for people with diverse communication needs. These include call captioning, sign language and video services for Deaf and hard-of-hearing people, as well as language translation and interpreting services.

Service 93

Service Human Resources Flexibility Collaborations 93

Groove Technology

MAY 25, 2023

MuleSoft is a leading enterprise integration platform MuleSoft and its significance in data integration and management MuleSoft is a leading enterprise integration platform that provides tools and services for connecting different systems, applications, and data sources. API designer: A tool for designing, testing, and managing APIs.

Management 100

Management Supply Chain Management Sourcing Collaborations 100

TMS

FEBRUARY 22, 2023

Wanna see the top IT outsourcing services companies in Eastern Europe? A key way to meet those challenges is through IT outsourcing service companies. A key way to meet those challenges is through IT outsourcing service companies. Software development services from East Europe are culturally and geographically close.

IT Outsourcing 52

IT Outsourcing Outsourcing Service E-Commerce 52

IBM Business Partners

JULY 17, 2023

They also expect service to be delivered 24/7 across multiple channels. While traditional AI approaches provide customers with quick service, they have their limitations. Enterprise organizations (many of whom have already embarked on their AI journeys) are eager to harness the power of generative AI for customer service.

Customer Service 57

Customer Service Service Call Center Automation 57

Groove Technology

JULY 3, 2023

In this comprehensive guide, we will explore the best iPhone apps specifically designed to meet the needs of developers. User Experience and Design: Apple places a strong emphasis on user experience (UX) and design, resulting in visually appealing and intuitive apps. Look no further!

Efficiency 130

Efficiency Collaborations Design Software 130

Pure Moderation

OCTOBER 19, 2022

There’s no doubt that all businesses should strive for great customer service. Support teams receive hundreds of calls daily, ensuring all customer service interactions go as smoothly as possible. But what else do we mean by customer service objectives? However, customer service objectives go beyond this understanding.

Customer Service 97

Customer Service Service Data Entry Automation 97

IBM Services

JANUARY 8, 2024

Self-service access is provided to prevent approval bottlenecks, alongside facilities to retain proper controls over usage. Event triggers are used to automate workflows or decisions, allowing businesses to generate notifications so appropriate actions can be taken as swiftly as situations are detected.

Sourcing 79

Sourcing Automation Collaborations Analytics 79

Groove Technology

JUNE 21, 2023

ASP.NET is an open-source web framework developed by Microsoft that allows developers to build dynamic websites, web applications, and web services. Open-Source Ecosystem: ASP.NET benefits from a vibrant open-source community, offering a wide range of resources, libraries, and frameworks to enhance your development experience.

Design 130

Design Sourcing Flexibility Service 130

Perficient Digital Transformation

MARCH 4, 2024

Integration Platform as a Service (iPaaS) is a cloud-based solution that makes integrating different applications, data sources and systems easier. It typically provides built-in connectors, reusable components, and tools for designing, executing, and monitoring integrations. But What Exactly is iPaaS? What is SnapLogic?

E-Commerce 59

E-Commerce Accounting Design Sourcing 59

IBM Services

APRIL 5, 2024

These repositories can draw from a multitude of sources. By using these sources, organizations can apply HPC and AI to the same challenges, enabling them to generate deeper, more valuable insights that drive innovation faster. In electronic design automation (EDA), AI and HPC drive innovation.

Manufacturing 70

Manufacturing Design Efficiency Sourcing 70

Metasource

MARCH 16, 2022

Today, companies use a wide variety of on-premise and cloud-based software and platforms designed for business process automation. That’s where Integration as a Service, also known as IaaS, comes in. What Is Integration as a Service? Well, Integration as a Service (IaaS) is similar.

Data Entry 52

Data Entry Service Robotics Process Automation Labor Costs 52

Groove Technology

NOVEMBER 24, 2023

It is important to understand the trends that will shape the IT outsourcing landscape in 2024 The Rise of Cloud Computing and Managed Services The Shift Towards Cloud-Based Solutions Cloud computing has been gaining traction in recent years, and this trend is expected to continue in the coming years.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

IBM Services

FEBRUARY 13, 2024

The compact design and touch-based interactivity seemed like a leap into the future. Automate tedious, repetitive tasks. Design content, ad campaigns and innovative products that build better customer experiences. This technology enables rapid evaluation and automatic adjustments, streamlining the design process significantly.

Out-Tasking 123

Out-Tasking Design Automation Sales 123

Everest Group

APRIL 26, 2024

While the life sciences commercial segment is synonymous with sales and marketing, it also includes other vital functions such as medical affairs, market access, and patient services. However, not all functions within the commercial segment are equally equipped to adopt these tools.

Pharmaceuticals 65

Pharmaceuticals Analytics Sourcing Healthcare 65

IBM Services

DECEMBER 5, 2023

With the rise of highly personalized online shopping, direct-to-consumer models, and delivery services, generative AI can help retailers further unlock a host of benefits that can improve customer care, talent transformation and the performance of their applications.

Retail 94

Retail Inventory Management Efficiency Call Center 94

Everest Group

SEPTEMBER 13, 2022

Top Customer Experience Management (CXM) Services in EMEA The Customer Experience Management (CXM) market in Europe, the Middle East, and Africa (EMEA) grew at an unprecedented pace in 2021. LEARN MORE ABOUT Customer Experience Management (CXM) in EMEA – Service Provider Landscape with PEAK Matrix® Assessment 2022. Our Thinking.

Management 65

Management Service Research Analytics 65

IBM Services

DECEMBER 4, 2023

These include enhancing customer experiences through better, more personalized travel recommendations and promotions, as well as improving customer service by creating more robust virtual assistants. Create digital twins : Aircraft designers and MRO companies frequently create virtual models of products or systems.

Inventory Management 73

Inventory Management Design Customer Service Automation 73

Everest Group

SEPTEMBER 8, 2022

Top Customer Experience Management (CXM) Service Providers in APAC The APAC Customer Experience Management (CXM) market remained strongly resilient after the pandemic in 2021. These enterprises are increasingly turning to service providers and leveraging their domain and technical expertise to scale and digitalize their operations.

Management 59

Management Service Analytics Research 59

Automation Anywhere

OCTOBER 1, 2020

We know users have numerous choices when it comes to an automation solution. While there are many things to consider — technology, products, service, and more — the voice of the customer should be a top consideration. Read the full review on G2 "The best part of the Automation Anywhere platform is the ease of use.

Automation 52

Automation Engineering Banking Analytics 52

IBM Services

SEPTEMBER 6, 2023

Generative AI needs the right data As with all AI implementations, generative AI requires attention to sourcing and maintaining the underlying data. Data curation is key, along with setting guardrails and supervision to address bias and ensure consistency of brand voice and accuracy of product and service information.

Marketing 120

Marketing Sourcing Design Retail 120