31 West

NOVEMBER 25, 2023

In the rapidly evolving digital landscape of the 21st century, Information Technology Service Management (ITSM) has emerged as a critical component in various sectors, especially in education. The Crucial Role of IT Service Management in Education Therefore, the growing need for effective IT Service Management (ITSM) in education is evident.

Management 130

Management Service Administrative Research 130

Perficient Digital Transformation

SEPTEMBER 21, 2023

intelligence automation). This article breaks down how data powers intelligence automation. If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. This business data creates the foundational context for the automation tools to leverage.

Automation 115

Automation Sourcing Sales Efficiency 115

Perficient Digital Transformation

DECEMBER 12, 2023

Last week, Google announced Gemini , its groundbreaking multimodal AI model designed to push the boundaries of performance and versatility in AI technology. This means it can generalize and understand; operate across platforms; and is trained across different types of information, including text, code, audio, image, and video.

Efficiency 59

Efficiency Automation Sales Design 59

Zinnov

AUGUST 30, 2023

Intelligent Automation and its constituent technologies such as Process Intelligence, Low Code/No Code, Intelligent Document Processing, and Robotic Process Automation can help address burnout and manage the human energy crisis. Let’s explore how Automation can contribute to mitigating employee burnout!

Automation 86

Automation Robotics Process Automation Management Data Entry 86

Hyland

FEBRUARY 2, 2023

Today’s consumers demand fast and efficient digital channels to conduct financial transactions. Often, they turn to automation. BAI , a nonprofit that provides research, training and thought leadership in financial services, recently discussed key industry trends with Steve Comer. SC: The design is critical.

Banking 91

Banking Automation Robotics Process Automation Reduced Costs 91

Unosquare

APRIL 18, 2024

Unlike traditional UI/UX design, which revolves around visual and structural elements, Conversational UX focuses on crafting interactions that mimic human conversation. For UI/UX designers and professionals seeking to innovate in software design and development, understanding and mastering.

Design 52

Design E-Commerce Efficiency Analytics 52

Perficient Digital Transformation

JUNE 1, 2022

A group of five pillars encompassing Reliability, Security, Cost Optimization, Operational Excellence, and Performance Efficiency. Cost Optimization must be balanced against Performance Efficiency. Conversely, Operational Excellence may complement and enhance Performance Efficiency. ” ~ David Allen.

Efficiency 97

Efficiency Co-Sourcing Design Right-Sizing 97

IBM Services

MAY 7, 2024

In the rapidly evolving digital landscape, we see that businesses are increasingly migrating to cloud services to enhance their operations, boost productivity and foster innovation. This enables clients to help accelerate their time to value and transition to Day Two services for a seamless experience.

Service 60

Service Design Efficiency Engineering 60

Perficient Digital Transformation

JULY 14, 2022

Robotic Process Automation (RPA). Robotics is nothing but computers that imitate human actions, the process is a series of steps which mainly lead to some meaningful task, Automation means any task which is done without human intervention is known to be automated. Excel Automation. Blue Prism. Process Flow. Object Studio.

Robotics Process Automation 121

Robotics Process Automation Automation Data Entry Software 121

31 West

SEPTEMBER 26, 2022

So, service providers must ensure that they meet all the modern-day standards to offer the best services to the client. Likewise, it requires special priority to address the challenges for managed service providers. Everyone seeks optimized productivity, increased efficiency, reduced costs, and enhanced profits.

Managed Services 130

Managed Services Management Service Sales 130

31 West

MARCH 15, 2023

Are you looking to improve the quality of service you provide? It can help MSPs provide quality IT help desk support services , remote monitoring, and proactive issue resolution. Let us look at ConnectWise’s offering in detail and the role it plays in managing IT services. What is ConnectWise?

Management 130

Management Cybersecurity Service Right-Sizing 130

Balbelforce

MAY 19, 2022

While human agents can be extremely efficient, they’ll never beat the machine for tasks that can be easily automated. Automated calling software can slash the time it takes to call your customers or leads, and over the course of the day, this accumulates to save your agents a significant amount of time. babelforce.

Automation 52

Automation Call Center Service Sales 52

Influx

JANUARY 19, 2023

No matter the size of your business, you can benefit from operational efficiency in a myriad of ways. Topics of discussion: What is operational efficiency in business? How can small businesses benefit from improved operational efficiency? How can large businesses benefit from improved operational efficiency?

Efficiency 52

Efficiency Sales Reduced Costs Customer Support 52

Perficient Digital Transformation

AUGUST 9, 2023

In today’s rapidly evolving digital landscape, the integration of Artificial Intelligence (AI) and Design has led to remarkable advancements in User Experience (UX) and User Interface (UI) practices. User Experience (UX) design has always been about creating interfaces that are intuitive, efficient, and enjoyable for users.

Design 52

Design Efficiency Collaborations Automation 52

IBM Services

NOVEMBER 14, 2023

In today’s hyper-competitive digital landscape, the rapid development of new digital services is essential for staying ahead of the curve. Shockingly, a staggering 33% of developers lack the necessary skills or resources, hindering their productivity in delivering products and services.

Service 100

Service Regulations Automation Banking 100

Perficient Digital Transformation

MAY 15, 2023

Omniscript is a powerful Automation Tool that enables businesses to easily automate their workflows. Omniscript offers a range of Pre-Built Templates and Connectors that can automate various tasks, such as data integration, transformation, and validation. This increased efficiency saves time and reduces the risk of errors.

Automation 69

Automation Reduced Costs Efficiency Design 69

Zinnov

APRIL 4, 2024

But where does ICG fit into the larger picture of Intelligent Automation (IA)? In a world where technology leads the way, businesses are moving away from slow, manual processes to embrace a new era of Intelligent Automation (IA). The latest iteration of this technology, Intelligent Automation 2.0

Automation 52

Automation Retail Insurance Collaborations 52

Perficient Digital Transformation

MAY 3, 2023

It has various characteristics and functionalities that can support businesses in automating their operations, elevating customer engagement, and boosting productivity. This empowers businesses to make data-driven decisions more rapidly and efficiently. A significant advantage of OmniStudio is its powerful data management abilities.

Automation 69

Automation Out-Tasking Flexibility Sourcing 69

Balbelforce

JULY 18, 2023

Customers today expect more than just a quality product or service – they expect an engaging, personalized experience. To give you an idea, 48% of customers in 2022 jumped ship to different brands in search of better customer service. And Salesforce’s powerful CRM platform can help make that happen.

Automation 52

Automation Call Center Sales Out-Tasking 52

Unosquare

FEBRUARY 1, 2024

Becoming a masterful designer is a quest that unfolds on two parallel tracks. On one path, we have the timeless fundamentals—the sturdy pillars of design that have stood the test of time, ensuring usability, clarity, and aesthetics. Consistency Maintaining a consistent design language across an interface is crucial.

Design 52

Design Research Efficiency Automation 52

Groove Technology

JULY 17, 2023

It can be used for creating interactive user interfaces, building serverless applications, and even powering the backend of web services. In this article, we will explore everything you need to know about JavaScript web services. JavaScript web services are a type of web service that uses JavaScript as the primary programming language.

Service 130

Service Flexibility Efficiency Engineering 130

IBM Services

OCTOBER 26, 2023

That much investment has necessitated the FinOps movement , a cloud financial management discipline designed to bring financial accountability to the variable, consumption-based spend model of cloud. As IT investments grow, workloads and applications are often spread across public and private clouds, and multiple service providers.

Automation 72

Automation Engineering Finance Collaborations 72

IBM Services

SEPTEMBER 29, 2023

We also provide some directions on how to script and possibly automate these administrative tasks: An inactive trusted profile before it is removed from access groups. They include users and service IDs—both with associated API keys—as well as trusted profiles. API keys are associated with either a user or service ID.

Automation 83

Automation Administrative Engineering Accounting 83

Paysquare

MARCH 3, 2024

Amidst these traditional ways of managing payroll, Employee Self-Service (ESS) portals have emerged to bring about a significant transformation in payroll management. These providers specialize in designing user-friendly interfaces and secure systems that integrate seamlessly with existing HR and payroll software.

Payroll 91

Payroll Management Service Administrative 91

Zinnov

MAY 30, 2023

All businesses, including Automation platform companies, are exploring the possible applications and implications of integrating Automation technologies such as Robotics Process Automation (RPA), Intelligent Document Processing (IDP) , Intelligent Virtual Agents (IVA) , Low Code/No Code (LC/NC), with Generative AI.

Automation 98

Automation Robotics Process Automation Manufacturing Healthcare 98

Groove Technology

JUNE 28, 2023

This is where custom Android app development services come into play. Understanding the market landscape allows developers to design an app that stands out and meets user expectations. This includes defining the app's architecture, functionalities, user interface (UI) design, and technical requirements.

Service 100

Service Analytics Design Research 100

Automation Anywhere

AUGUST 26, 2021

It takes more than just award-winning, transformative technology to scale automation across an organization globally to improve customer satisfaction, profitability, and efficiency. Ensuring your strategy, people, and processes are mature enough to help you scale is also required to maximize your return on your automation investment.

Automation 97

Automation Efficiency Design Service 97

Perficient Digital Transformation

DECEMBER 14, 2023

In today’s world of business finance, achieving efficiency and accuracy is critical. With the onset of digital technologies, the transformation of manual tasks into automated processes is a game changer. One such transformative solution is Automated Invoice Processing. What is Automated Invoice Processing?

Automation 52

Automation Data Entry Out-Tasking Sourcing 52

Perficient Digital Transformation

DECEMBER 14, 2023

In today’s world of business finance, achieving efficiency and accuracy is critical. With the onset of digital technologies, the transformation of manual tasks into automated processes is a game changer. One such transformative solution is Automated Invoice Processing. What is Automated Invoice Processing?

Automation 52

Automation Data Entry Out-Tasking Sourcing 52

Perficient Digital Transformation

MAY 18, 2023

Enterprise Portfolio/Value Management (EPMO / EVMO), Enterprise Architecture (EA), and Design Thinking (among others) should work together to tackle complex, and interdependent problems. The platform facilitates collaboration and data-driven decision-making to improve efficiency and reduce costs.

Design 64

Design Management Collaborations Government 64

Everest Group

MAY 12, 2023

Generative Artificial Intelligence (GAI) holds the potential to revolutionize the experience design and development process by creating unique personalized marketing content. Read on to learn about the opportunities, challenges, and implications of GAI for enterprises and service providers. Let’s explore this further.

Design 52

Design Out-Tasking Automation Retail 52

Perficient Digital Transformation

SEPTEMBER 12, 2023

Are you ready to take your automation skills to the next level and advance your career? Whether you’re just starting your test automation journey or you’re a seasoned professional looking to expand your skills, you’ll find the learning path that’s right for you. Best of all, it’s completely free!

Automation 52

Automation Engineering Efficiency Software 52

IBM Services

SEPTEMBER 12, 2023

The notion that you can create an observable system without observability-driven automation is a myth because it underestimates the vital role observability-driven automation plays in modern IT operations. Why is this a myth? Reduced human error: Manual observation introduces a higher risk of human error.

Automation 69

Automation Labor Costs Human Resources Streamline Operations 69

IBM Services

JANUARY 26, 2024

There is a need for automation to handle routine tasks, monitor network health and respond to issues in real-time. However, the existing skill sets within communication service providers (CSPs) may not align with the evolving demands of this dynamic landscape. As a result, networks have become increasingly hard to manage.

Automation 103

Automation Engineering Design Order Management 103

Influx

FEBRUARY 23, 2023

Focus on your core functions with support as a service designed to meet your needs. An efficient workplace performs at a pinnacle to minimize wasted time, effort, and resources. This blog is focused on working smarter, not harder with 5 simple tips to improve departmental efficiency. Let’s dive in! Communicate concisely!

Efficiency 52

Efficiency Out-Tasking Customer Support Sales 52

Automation Anywhere

MARCH 25, 2021

The financial services industry has always been an early adopter of technology to enhance the efficiency of operations and customer satisfaction. Not long afterward, financial institutions began implementing rule-based Robotic Process Automation (RPA) on a limited scale to handle repetitive, structured processes.

Service 98

Service Robotics Process Automation Banking Automation 98

IBM Business Partners

MAY 10, 2024

Beyond artificial intelligence (AI) , deep learning drives many applications that improve automation , including everyday products and services like digital assistants, voice-enabled consumer electronics, credit card fraud detection and more. Deep learning requires a tremendous amount of computing power.

Out-Tasking 97

Out-Tasking Flexibility Manufacturing Efficiency 97