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RPA and AI In Action: Business Automation Redefined

Amzur

In today’s hyper-competitive landscape, streamlining operations and maximizing efficiency are paramount for CIOs. This is where automation comes in, offering a powerful way to elevate your business. RPA routes tickets based on keywords, automates responses to frequently asked questions, and pulls up relevant customer histories.

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Hackett Research: Inflation, Geopolitical Unrest, Other Factors Drive Up Operational Costs of Finance for the First Time in Decades

The Hackett Group

Miami, FL — July 13, 2023 — For the first time in decades, most finance organizations experienced a significant increase in operating costs in 2023, driven by inflationary pressures, geopolitical unrest and other uncertainty factors, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

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Hackett: Procurement Operating Costs Increase For the First Time in a Decade

The Hackett Group

Despite increases in year-on-year operating costs, Digital World Class procurement organizations excel at cost optimization compared to typical organizations, The Hackett Group ® found. They now operate at 21% lower cost than their peers and have 32% fewer staff. Digital World Class Procurement Orgs Drive 2.4X

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Is Technology Making Outsourcing Easier?

NoonDalton

Modern technology has revolutionized almost every aspect of our lives. Lightning-fast satellite internet, instant communication, automation. Technology has also impacted every professional field – and outsourcing is no different. . And technology has only increased this trend. The Rise of Outsourcing Automation.

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Optimizing energy production with the latest smart grid technologies

IBM Business Partners

New technologies are shaping the way we produce, distribute and consume energy. But the import of smart grid technologies transcends utility companies; smart grids also empower consumers to take control of their energy consumption. Software and analytics: Smart grids generate massive amounts of data.

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Hackett: Digital World Class Technology Organizations Deliver More Value, Greater Resilience While Spending 18% Less Than Peers

The Hackett Group

Miami, FL — October 6, 2023 — Digital World Class ® technology organizations deliver far greater value than their peers and are more resilient and better able to navigate uncertainty, while also spending 18% less and operating with 27% fewer staff, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

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How data, automation and AI are transforming Business Process Outsourcing into a competitive advantage

IBM Business Partners

Manik, VP and senior partner for IBM Consulting, outlined a massive opportunity to strategically redesign the client’s finance operations and payment processing by leveraging AI, data analytics, metrics and automation. The new BPO is no longer just about cutting operational costs.