Mon.Mar 13, 2023

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Digital Retail Payments Continue To Grow In Post-Pandemic Asia Pacific

Forrester Digital Transformation

In recent years, digital retail payments have transformed the way we shop and conduct financial transactions. With the COVID-19 pandemic accelerating the adoption of digital payments, it’s no surprise that the digital payments landscape is constantly evolving.

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Top 10 Benefits Of Using ServiceNow For Your Business Operations

31 West

The ever-changing demands of customers have made IT software applications a must for all industries. Automation is needed more now than ever. Whether it’s human resource management or your IT infrastructure, robust and high-quality software can help streamline all core tasks effectively. Like any other IT management app, ServiceNow comes with a price tag.

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Explore The End Of The Customer Lifecycle At CX APAC 2023

Forrester Digital Transformation

Death. Taxes. The customer lifecycle. Until now, business leaders could count on the inevitability of all three. But no longer. Today’s consumers thrive on novelty, embrace emerging technologies, and expect more from brands. And during the pandemic, businesses proved that they can innovate fast enough to keep up.

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Today in Global Small Business: Keep the Bicycle Moving Because Trade Is Still Contributing to Recovery and Growth

The Global Small Business Blog

©iStock/photoschmidt What's affecting me, my clients, my colleagues and other global small business owners: No doubt it’s a tough time for global trade, battered by supply chain issues and geopolitical concerns. But there’s a useful metaphor to help navigate our way through these challenges: Keep the bicycle moving. Expand into foreign markets and increase e-commerce sales.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Explore The End Of The Customer Lifecycle At CX APAC

Forrester Digital Transformation

Death. Taxes. The customer lifecycle. Until now, business leaders could count on the inevitability of all three. But no longer. Today’s consumers thrive on novelty, embrace emerging technologies, and expect more from brands. And during the pandemic, businesses proved that they can innovate fast enough to keep up.

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What is decision making?

McKinsey and Company

Decision making is simply the process of making a choice. But decision making often isn’t easy and can be particularly complex in an organizational context.

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Climate investing: Continuing breakout growth through uncertain times

McKinsey and Company

Investments in climate technology are still increasing, defying the headwinds that affected most capital markets. We identify eight factors for deploying capital in this resilient space.

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ServiceNow Utah Release Highlights

V-Soft Consulting

ServiceNow upgraded Utah Release is packed with several exciting new products and features, along with functional applications. These features and products will be extremely useful for businesses that need help automating their processes. ServiceNow Utah Release will also help in simplifying the user experience. However, with the new features, ServiceNow also focused on fixing the existing products.

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5 Benefits of Doing Business in Canada

Global Expansion

5 Benefits of Doing Business in Canada Doing business in Canada is becoming more attractive for many businesses looking to build an international presence. With a population of over 38 million, Canada has the ninth-largest economy globally and is home to a highly skilled workforce. Its strong economy, low corporate taxes, and geographic accessibility make it an ideal place for businesses to invest and grow.

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March is Workplace Eye Wellness Month

Perillion

This article is part of our Back To Basics series, which highlights fundamental principles of environmental, health, and safety management. The series is written for EHS professionals new to this industry, as well as experienced pros who want to keep their skills fresh.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Upgrading medtech commercial operations in China

McKinsey and Company

Growth in China’s buoyant medtech market is tapering as policy uncertainties persist. Five approaches to refocus commercial operations can help navigate these challenges.

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Openshift Essentials and Modern App Dev on Kubernetes

Perficient Digital Transformation

Introduction Whether you have already adopted Openshift or are considering it, this article will help you increase your ROI and productivity by listing the 12 essential features including with any Openshift subscription. This is where Openshift shines as a platform when compared to pure Kubernetes engine distributions like EKS, AKS, etc. which are more barebones and require quite a bit of setup to be production and/or enterprise ready.

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Battery recycling takes the driver’s seat

McKinsey and Company

Electric-vehicle demand is accelerating rapidly and so is the need for EV batteries. As these batteries reach end-of-life, significant growth opportunities in the recycling space are emerging.

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Harden Databricks with Immuta’s Policy-As-Code framework

Perficient Digital Transformation

Databricks provides a powerful, spark-centric, cloud-based analytics platform that enables users to rapidly process, transform and explore data. However, its preconfigured security can be insufficient in regulating or monitoring confidential information due to the flexibility it offers. This can be of particular concern to highly regulated enterprise, such a financial and health-care companies.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Bias Busters: The perils of executive typecasting

McKinsey and Company

Decision making can be clouded when people attribute others’ actions and motivations to the societal roles that they play (such as parent, teacher, and manager).

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Strong Results for RAYA CX’s FY 2022

Raya Contact Center

RAYA CX’s FY 2022 earnings report has been published with noticeable year-on-year growth across all figures, specifically a 54% increase in revenue, a 28.3% increase in EBITDA, and a 93.1% increase in net profit. We’re thrilled with 2022’s solid results as they’re a testament to the success of our #CX strategy, digital transformation journey, and our team’s dedication across the globe!

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6 Salesforce Service Cloud Features to Deliver Exceptional Customer Service

Perficient Digital Transformation

Make Every Interaction Count! Short story… Make a quick read! Jenny was excited to try out her new fitness tracker. She researched, read reviews, and finally settled on the perfect one. But when it arrived, she realized that it was defective. She tried troubleshooting it herself, but nothing worked. So, she called customer support. The first representative she spoke with was friendly enough but had trouble understanding her issue.

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Everest Group: Digital Rationalization Needed on SAAS | In the News

Everest Group

The property and casualty insurance industry has become a significant adopter of Software as a Solution (SaaS) technology and continues to see a massive influx of SaaS applications embedded across organizations’ business operations. “If you stack all of these SaaS solutions together, the spend becomes quite sizable. And what we’re starting to see is it’s not just the spend that is becoming sizable.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Commerce Expert Shares How SXSW Can Boost Inspiration

Perficient Digital Transformation

As South by Southwest (SXSW) convenes on Austin, Texas, Perficient Director, Lead Commerce Strategist and Austin resident, Justin Racine, shared his perspectives in an article on CMSWire. Racine shares his personal journey with public speaking and how sometimes, fear gets the best of us, but that we all can overcome that fear. With SXSW convening on his home, and many creators putting their work, passions, and inspirations out there for everyone to see, some fear could bubble up.

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The Recessionary Conundrum: What Lies Ahead for Healthcare Payers?

Everest Group

A looming global recession may finally take its toll on payers who have escaped prior economic challenges. Let’s take a look at the healthcare trends influencing decision-making by payers, the markets most likely to be affected, and the actions payers can take with the uncertain outlook. Wall Street predicts that the probability of a global recession in 2023 is 61%, well above the stable benchmarks.

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5 Proven Tactics to Boost Your Site’s Conversion Rate

Perficient Digital Transformation

Conversion rate is a metric that measures the percentage of website visitors who take a desired action, such as making a purchase, filling out a form, or signing up for a newsletter. It’s one of the key metrics for measuring the ROI of the products or services.  By improving the conversion rate, businesses can increase their revenue from the same amount of traffic to their website, improve customer experience, data-driven decision-making, and gain a competitive advantage.

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Best Accounting Software for Small Business

Invedus

Small business owners must know the importance of keeping track of the accounts. With so many different types of accounting software in front of you, it can be hard to choose the right one for you. Take it easy – leave everything to us. In this article, we’ll introduce you to the best accounting software for small businesses so that you can make intelligent decisions for your company. 1.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Energy Companies and Electric Vehicle Manufacturers Must Partner to Answer Renewable Energy Demand

Perficient Digital Transformation

Environmental initiatives are only successful if the effects are not more harmful than the outcomes. In the case of both electric vehicles (EV) and energy companies, the race towards net zero is a complicated one. On one hand, energy companies must shake a negative reputation for their contributions toward emissions and pollution. On the other hand, EV manufacturers must overcome barriers to sale like affordability and accessibility as well as their secondhand contributions to environmental issu

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How to Convert LLC to S Corp or C Corp

inDinero

Your LLC has been established for a while, and things are going well. Your profits have increased steadily over the years, and so has your self-employment tax bill. It’s time to make a change, but you’re facing multiple options. Regarding potential business structures, should you convert LLC to S corp or C corp? What is an S Corp? An S corp is a business structure that is treated like an LLC except for taxation purposes.

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10 Paid Advertising Mistakes to Avoid in Your Next Campaign

Perficient Digital Transformation

PPC advertising or simply Paid Advertising is the fastest way to promote your products or services to a targeted audience. But in today’s marketing world, throwing some dollars into your campaigns will no longer bring results – website traffic, conversions, purchases, etc. Paid marketing can be very effective when it is optimized properly. In fact, new websites without much SEO juice can reach their target customers and also rank higher in organic search results.

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How Much Do Executive Assistants Make?

Outsource Workers

It would be wrong to assume that executive assistants are high earners from the get-go. Like any job, executive assistant salaries start at entry level and increase the more experience and skills they acquire. Many contributing factors are brought together to gauge how much you have to pay an executive assistant.For example, how much an executive assistant is paid depends on whether they are full-time or part-time, their skill level and location.

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Global Hiring Guide: Top Emerging Fintech Hubs

The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.

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What we learned at MWC Barcelona 2023

Capgemini

what we learned at mwc Barcelona 2023 Vaibhav Mahajan 14 Mar 2023 Facebook Twitter Linkedin Mobile World Congress 2023 (MWC 2023), the biggest telecom festival of the world was organized by GSMA in Barcelona a few days ago. This four-day event gave important directions to the global telecom industry on how to effectively monetize their network investments and overcome any future challenges.

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How Can Your Company Leverage AI Outsourcing for Faster Growth?

NoonDalton

AI outsourcing has become increasingly popular over the last 5 years. Many companies have realized that they can leverage the expertise of outsourcing companies to create advanced AI solutions without having to invest in building an in-house team. According to a report by MarketsandMarkets, the global AI outsourcing market size is expected to grow from USD 1.4 billion in 2019 to USD 9.5 billion by 2024, at a Compound Annual Growth Rate (CAGR) of 46.1% during the forecast period.

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Should I stay or should I go? – my 2 cents on current and future leaders in digital process automation 

Capgemini

Should I stay or should I go? – my 2 cents on current and future leaders in Digital Process Automation Gustaf Soderlund 15 March 2023 Facebook Twitter Linkedin Digital process automation (DPA) technology has been instrumental as the engine for digital transformation through digitizing and automating manual and paper-based process. As such, the DPA space has been a great place to be for many years, but it is becoming more crowded with more and more vendors.

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Best Partner for a Nearshoring Operation

Intugo

How to Choose the Best Partner for a Nearshoring Operation The nearshoring operation trend has been growing. That is the use of remote nearshore teams with a proximity in terms of time zone and culture. Over the years, digital transformation and globalization have created a phenomenon that has only deepened with the explosion of remote work. There has been a movement towards the implementation of establishing a nearshoring operation in a foreign country.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.