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From Auditors to Providers: Big Four’s Journey into FAO Services | Blog

Everest Group

The Big Four accounting firms have been steadily expanding their service horizons, casting a wider net in the managed services market in pursuit of growth and diversification. This growth goes beyond the mature North American and European markets.

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Navigating the New Landscape: How DORA Regulations Will Reshape the Future of Financial Services | Blog

Everest Group

With the deadline for the European Union’s Digital Operational Resilience Act (DORA) less than a year away, financial entities and service providers need to begin acting to reach compliance. Financial institutions and authorities are working toward meeting the implementation deadline of January 17, 2025. Let’s explore this further.

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Enterprises Adoption of Employee Experience Management (EXM) Platforms Will Surge 35-40% Through 2025—Everest Group

Everest Group

It is against this backdrop that the Employee Experience Management (EXM) platforms market is expected to experience a compound annual growth rate of 35-50% through 2025, according to Everest Group. Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing.

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79% of Executives Attend Global Events to Learn from Real Case Studies, 55% Also Cite Networking with Peers—Everest Group

Everest Group

The agenda is designed to help C-suite leaders and teams in global business services, sourcing and vendor management, and shared services operate at peak productivity and efficiency. The theme of the conference is “The Pragmatic Edge: Designing Your Future.” Find further details and in-depth content at www.everestgrp.com.

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Fixing Telecommunications Field Service

Automation Anywhere

Field service is one of the operational areas that can benefit the most from automation. When the trucks start rolling A customer’s service goes down. A field service technician is dispatched to investigate the problem. Say a company handles 1,000 service calls a day, with a conservative $250 for each truck roll.

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The Power of Purpose: How Impact Sourcing Specialists are Transforming Lives | Blog

Everest Group

Seeing impact sourcing in action at Vindhya e-Infomedia validated to Everest Group that this growing business practice is more than a feel-good story but a win-win for individuals, companies, and communities. Highlights of the trip were meeting Vindhya e-Infomedia Founder and Managing Director Pavithra Y. The team was truly inspired!

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What Is The Future of IT Managed Services?

31 West

The global managed services market is projected to grow from $243.33 By giving a glance at this blog post knitted with thick beads reflecting on the irrefutable essentiality of the IT managed services, you will know that the above report is not unreasonable at all. What is an IT Managed Service Provider (MSP) and What do they Provide?