Everest Group

MAY 16, 2022

Setups of Global Business Services centers increase in India and China, providing evidence of post-COVID economic recovery. Notable Global Services Trends in Q3 2021: North America experienced a decrease in its share of outsourcing deals. Rest of Europe” (excludes U.K.) Alliances also experienced a significant increase.

Offshoring 40

Offshoring Sourcing Outsourcing Global Business Services 40

Everest Group

MAY 10, 2022

While not a newcomer to service delivery, Africa has recently been experiencing a surge from buyers and service providers in adoption and investment, making this a region to watch for technical support and other value-added IT and business process services (BPS).

Service 52

Service Third Party Outsourcing Government Regulations 52

Vilmate

APRIL 5, 2022

A well-known, credible source Statista has indicated a significant 60% growth in the gamification market in the past 5 years. Another team of specialists from MarketsandMarkets predict that the market share of the sector will have tripled by 2025, from 9 to 30 billion dollars. Source: Monobank app. Source: Extraco Bank.

Banking 52

Banking Design Out-Tasking Sourcing 52

Everest Group

FEBRUARY 1, 2022

The technology surge has created a talent war for digital skills, making selecting the right service delivery locations more crucial than ever. Based on our latest research, here are some of the established and emerging talent tech hubs to watch: Top Markets for Technology Services Talent. Asia-Pacific (APAC).

Service 52

Service Cybersecurity E-Commerce Nearshoring 52

Future of Digital Sourcing Nearshoring

FEBRUARY 18, 2020

Increased digitalization in Latin America is a significant driver of this growth, and GSMA predicts that mobile penetration among adults will soon total 490 million mobile Internet subscriptions by 2025. When looking to expand, research where there is the most demand for a specific product or service. Region: Latin America/Caribbean

E-Commerce 52

E-Commerce Banking Nearshoring Research 52