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Multi-country Payroll (MCP) Solutions PEAK Matrix® Assessment 2023

Everest Group

In response to this demand, providers have evolved their portfolio by offering flexible pricing models and easy scalability. MCP providers are empowering enterprises by extending cost-effective, compliant, and strategic solutions.

Payroll 103
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SysAid vs Jira Compared 2023

31 West

Jira can be integrated with third-party solutions that extend its capabilities and make it your one-stop platform for all management operations. Jira’s service desk is a highly efficient and flexible tool for IT businesses or large enterprises. It automates your entire workflow, offering easy management services.

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ServiceNow vs AutoTask Compared 2023

31 West

Datto’s AutoTask is another service desk software that automates all technical operations and provides a consolidated view of all assets, IT tasks, user issues, and recent requests on a single dashboard. AutoTask is for Managed Service Providers that offer technical assistance to their IT teams.

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ManageEngine vs Jira Compared 2023

31 West

The ITSM tool covers change management, incident management , reports and analytics, problem management, service requests, ticket channels, knowledge base, and a host of other features. Jira combines the developers and IT management teams into a consolidated tool, making management easier than ever.

Software 130
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Revenue Cycle Management (RCM) Platforms PEAK Matrix® Assessment 2023

Everest Group

Solutions such as patient engagement, denial management, and medical coding are in demand as healthcare providers are expected to continue prioritizing solutions that not only address current challenges but also provide flexibility for future developments in the healthcare landscape.

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Contact Center-as-a-Service (CCaaS) PEAK Matrix® Assessment 2023

Everest Group

Contact Center-as-a-Service (CCaaS) PEAK Matrix® Assessment The market for Contact Center-as-a-Service (CCaaS) is experiencing rapid growth, driven by the increasing demand for flexible remote work solutions, the need for businesses to provide exceptional customer service, and the scalability required to accommodate fluctuating demand.

Service 52
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Digital Commerce Platform PEAK Matrix® Assessment 2023

Everest Group

Digital commerce platform providers are offering more flexibility and agility to enterprises and supporting key business models on a single platform. As customer touchpoints increase and customer purchase journeys become more complex, digital commerce platform providers are evolving their offerings to meet evolving enterprise expectations.