IBM Services

MAY 10, 2023

So, how do we at IBM continue to provide technological solutions that tap into the power of artificial intelligence and leverage intelligent automation , all while bolstering human ambition for collaboration, creativity and innovation? That technology, of course, is artificial intelligence.

Automation 84

Automation Out-Tasking Collaborations Design 84

Automation Anywhere

SEPTEMBER 8, 2022

Forty percent of large enterprises will adopt AI-augmented automation by 2023, driving productivity in IT departments and improving scalability. By implementing IT process automation , enterprises can reduce costs and improve efficiency by letting their digital workforce handle routine tasks and improve communication.

Automation 52

Automation Out-Tasking Software Reduced Costs 52

The Hackett Group

MARCH 14, 2023

Finance Looks to Technology to Mitigate Productivity and Efficiency Gaps MIAMI & LONDON, March 14, 2023 – Corporate finance leaders expect to remain focused on digital transformation in 2023 to address recession, inflation, geopolitical turmoil and talent shortages, according to the 2023 CFO Agenda research from The Hackett Group , Inc.

Finance 97

Finance Robotics Process Automation Advisory Research 97

Vilmate

NOVEMBER 30, 2023

In 2022, there was a high demand for IT professionals, but in 2023, this demand started to decrease. Many companies began cutting costs, including hiring fewer new employees. For example, the war in Ukraine and inflation negatively impacted the economies of many countries, leading to a reduced demand for IT products and services.

Jobbing 52

Jobbing Cybersecurity Marketing Out-Tasking 52

IBM Services

MARCH 22, 2023

The findings of the recent Forrester Wave: Data Management for Analytics, Q1 2023 is a clear indication that IBM continues to be a leader in analytics, providing our customers with innovative and fully integrated solutions. Finally, our Q-rep service powers data warehouse cross-region disaster recovery with seconds-latency achieved.

Analytics 69

Analytics Management Government Reduced Costs 69

Perficient Digital Transformation

SEPTEMBER 29, 2023

Dreamforce 2023 is the largest and most anticipated Salesforce event of the year. In this blog post, I’ll take a closer look at Gartner’s five key strategic initiatives that finance leaders are prioritizing in 2023 , and how Salesforce can help. These tools include: A central repository for all financial data.

Finance 64

Finance Service Out-Tasking Analytics 64

Akorbi

MARCH 9, 2023

Executives Predict Growth in Healthcare and Financial Services in 2023 PLANO, TX / ACCESSWIRE / March 9, 2023 / The Akorbi Group, a Plano-based global language services provider (LSP), is pleased to announce recognition among the top LSPs in leading industry research companies Nimdzi and Slator in their annual rankings.

Healthcare 65

Healthcare Advisory Service Reduced Costs 65

The Hackett Group

JULY 13, 2023

Miami, FL — July 13, 2023 — For the first time in decades, most finance organizations experienced a significant increase in operating costs in 2023, driven by inflationary pressures, geopolitical unrest and other uncertainty factors, according to new research from The Hackett Group , Inc. NASDAQ: HCKT).

Operational Costs 97

Operational Costs Finance Research Advisory 97

Everest Group

APRIL 10, 2024

These issues have reduced margins and escalated providers’ workloads. Research indicates that nearly 50% of providers witnessed an overall increase in denials in 2023 compared to the previous year, while patient collections sharply dropped to 47.8% in 2022 and 2023 from 54.8%

Management 59

Management Healthcare Robotics Process Automation Analytics 59

Redial

MARCH 21, 2023

As we keep moving into 2023, several trends are shaping the industry and creating exciting opportunities for businesses of all sizes. Digital tools & outsourcing Nearshore call centers can provide various benefits, including cost savings, increased flexibility, and access to a highly skilled workforce.

Nearshoring 100

Nearshoring Call Center Right-Sizing Labor Costs 100

The Hackett Group

APRIL 13, 2023

MIAMI & LONDON, April 13, 2023 – The Hackett Group, Inc. NASDAQ: HCKT) today announced that its Market Intelligence Service has launched a new research project that will evaluate and rank finance and accounting outsourcing solutions providers. About The Hackett Group The Hackett Group, Inc.

Finance 96

Finance Research Accounting Outsourcing 96

Hyland

NOVEMBER 29, 2022

With our Q4 releases, we aim to make things a little easier and give your users and solution builders the boost they need for a smooth transition into 2023. Further enhancements have all been made to improve performance, scalability, security and serviceability. Hyland’s Alfresco platform. Hyland’s Nuxeo Platform.

Service 52

Service Administrative Retail Healthcare 52

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

IBM Services

FEBRUARY 16, 2023

Along with these challenges, the ongoing drive to reduce costs, improve efficiency and productivity, drive better decision-making and reduce risk will continue to drive pharma investment in cloud, AI/ML, analytics and automation in 2023 despite higher interest rates.

Pharmaceuticals 40

Pharmaceuticals Reduced Costs Research Manufacturing 40

Everest Group

FEBRUARY 27, 2024

These tools enhance productivity, reduce response times, and enable agents to focus on more complex and value-added tasks. Most enterprises and service providers are investigating gen AI operations use cases or piloting solutions to test feasibility.

Management 64

Management Out-Tasking Efficiency Outsourcing 64

IBM Services

FEBRUARY 9, 2024

2022 was the year that generative artificial intelligence (AI) exploded into the public consciousness, and 2023 was the year it began to take root in the business world. Standalone tools like ChatGPT typically take center stage in the popular imagination, but smooth integration into established services often yields more staying power.

Right-Sizing 102

Right-Sizing Out-Tasking Sourcing Research 102

IBM Services

APRIL 25, 2024

The methodology gained prominence with the publication of a 1990 article in the Harvard Business Review, “Reengineering Work: Don’t Automate, Obliterate,” by Michael Hammer, and the 1993 book by Hammer and James Champy, Reengineering the Corporation.

Supply Chain Management 60

Supply Chain Management Finance Robotics Process Automation Human Resources 60

IBM Services

NOVEMBER 30, 2023

The cyberthreat landscape is evolving and countries such as India are facing an alarming rate of increase in cyberattacks ( Q2 of 2023 saw a 90% increase ). Here come the MSSPs This is where Managed Security Service Providers (MSSPs) come into the picture. “IBM’s deep industry expertise in security domain was a big reason.

Cybersecurity 71

Cybersecurity Regulations Sourcing Streamline Operations 71

Metasource

JUNE 7, 2023

Intelligent document processing (IDP) has emerged as a way to not only eliminate manual tasks and minimize operating costs but also free up employees’ time, reduce errors, improve decision-making, ensure business continuity, and enable remote work. How Does Automated Document Processing Work? Contact us today.

Data Entry 52

Data Entry Automation Right-Sizing Digital Intelligence 52

IBM Services

FEBRUARY 6, 2024

The service launch means that if a bank or wallet participates in Alipay+, customers can make real-time payments simply by scanning the QR code using DuitNow in Malaysia. Cash as a physical commodity is a costly means of payment, given the security issues, risks and handling costs to every stakeholder in the value chain handling the cash.

Banking 94

Banking Government Reduced Costs Retail 94

Akorbi

APRIL 27, 2023

Tucker Adds Enterprise-Level and Emerging Company Experience to High-Growth Language Technology Solutions Provider Dallas, Texas- April 27, 2023- Akorbi , a multilingual digital transformation company, announced the arrival of Harrison Tucker, a technology and healthcare industry veteran, as the company’s Chief Financial Officer.

Healthcare 59

Healthcare Finance Reduced Costs Retail 59

Everest Group

APRIL 17, 2023

Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Strategies to optimize near-term costs Inflation is putting cost takeout pressure on businesses worldwide.

Streamline Operations 52

Streamline Operations Shared Services Global Business Services Offshoring 52

Capgemini

OCTOBER 6, 2023

Intelligent business insights – cultivating a data-powered, connected enterprise Amruta Maheshwari Oct 05, 2023 Facebook Twitter Linkedin When data becomes intelligent, accessible, and tailored to individual needs, it evolves into game-changing, actionable insights that drive a more connected, intelligent organization.

Analytics 52

Analytics Reduced Costs Automation Pharmaceuticals 52

Perficient Digital Transformation

JANUARY 24, 2023

From this survey the 2023 B2B Commerce Growth Strategies Report was born. While this may have been the catalyst that propelled the purchasing of goods and services online forward, this trend only makes sense- who doesn’t want a seamless process that requires minimal human interaction?

Right-Sizing 69

Right-Sizing Sales Reduced Costs Manufacturing 69

IBM Business Partners

JUNE 30, 2023

Ditch manual processes in favor of digitizing and automating supply chain processes. Automation will enable organizations to identify and resolve critical supply chain issues faster with end-to-end visibility , advanced analytics and actionable workflows. .​ Lower fulfillment shipping costs and improved customer satisfaction.

Manufacturing 68

Manufacturing Analytics Order Management Automation 68

IBM Services

FEBRUARY 19, 2024

Cost optimization can be achieved through a combination of productivity enhancements, infrastructure savings and reductions in operating expenses. In 2023, the global data monetization market was valued at USD 3.5 This leads to revenue uplift through opportunities to create new services and channels. from 2024 to 2032.

Analytics 68

Analytics Banking Sourcing Automation 68

IBM Services

FEBRUARY 13, 2024

Sourcing and procurement professionals operating with a strategic sourcing mindset assess a supplier’s quality, reputation and service. They also factor in how a strong partnership could reduce supply chain risk and advance sustainability. Specific types of sourcing minimize costs in different ways.

Strategic Sourcing 84

Strategic Sourcing Sourcing Supply Chain Management Inventory Management 84

Simplr

NOVEMBER 21, 2022

Today’s customer looks beyond price to the experience delivered and service received when deciding where to spend their hard-earned dollars. In fact, research shows 79% of consumers say customer service is extremely important when choosing where to shop. AI-powered solutions help brands in a few ways.

Human Resources 93

Human Resources Customer Support Collaborations Research 93

Infosys Consulting

FEBRUARY 1, 2023

In addition, the rapid evolution of cloud, artificial intelligence (AI), machine learning (ML), and automation technologies are bringing incredible value to businesses. As such, organizations must expand the communication service providers (CSP) operating model from a network to a flexible end-to-end business platform provider.

Service 52

Service Marketing Flexibility Reduced Costs 52

Hyland

MARCH 27, 2023

These include initiatives like: Mitigating security risks and meeting compliance standards Modernizing legacy systems and processes Improving business efficiencies and reducing costs We support our customers as they face both sets of challenges. It represents alignment with the people who are most important to us: Our customers. “It

Automation 52

Automation Software Reduced Costs Marketing 52

Influx

JANUARY 19, 2023

Operating budget Sales operations Customer service operations Streamlining business processes Operational performance tracking Staying up to date with industry trends How does outsourcing contribute to improved efficiency? This can include things like automation, streamlining, and making data-driven decisions to optimize business processes.

Efficiency 52

Efficiency Sales Reduced Costs Customer Support 52

Automation Anywhere

MARCH 17, 2022

What does that “stabilization” mean for automation in general, and Robotic Process Automation (RPA) in particular? Automating as much as possible to allow human workers to take on business-critical tasks was an easy decision. Intelligent automation, combining RPA and AI, is taking over the market across all industries.

Robotics Process Automation 64

Robotics Process Automation Automation Out-Tasking Reduced Costs 64

The Hackett Group

FEBRUARY 15, 2024

Both of these software providers were also ranked as Digital World Class in a separate 2023 Digital World Class Matrix that analyzed and ranked nine leading C2C receivables management software providers. These providers have evolved their software and are now offering a digital experience that extends well beyond transactional automation.

Research 59

Research Software Order Management Advisory 59

IBM Services

SEPTEMBER 11, 2023

Db2 (LUW) was born in 1993, and 2023 marks its 30th anniversary. The impact of Db2 on IBM Db2 helped position IBM as an overall solution provider of hardware, software, and services. enhances data management through automated insights generation, self-tuning performance optimization and predictive analytics.

Analytics 89

Analytics Co-Sourcing Engineering Reduced Costs 89

IBM Business Partners

AUGUST 3, 2023

Organizations increasingly depend on their technology stack—which comprises the totality of their network interfaces, CPUs, virtual machines, operating system information and installed applications—to deliver consistent service to the end user. million in 2023, a 15% increase over 3 years.

Cybersecurity 64

Cybersecurity Automation Reduced Costs Software 64

Paysquare

APRIL 30, 2023

from 2023 to 2027? It provides many benefits for Small and Medium Sized Enterprises (SMEs), including minimizing payroll errors, improving security, maintaining dynamic government regulations, scalability, and reducing costs. They turned to Paysquare for payroll outsourcing services to solve this challenge.

Payroll 52

Payroll Outsourcing Right-Sizing Labor Costs 52

Magellan Solutions

NOVEMBER 7, 2023

Did you know that global spending on outsourcing is predicted to hit $731 billion this year, 2023, from the $92.5 By delegating non-core business functions to third-party service providers, they can free up their internal resources to focus on revenue-generating activities. billion market worth in 2019? So, what’s driving this growth?

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52