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The Future of Work: Workplace Trends for 2021

Simplr

Here are a few trends that will be apparent in the workplace in 2021: Hybrid environments. Flexible working hours. Similar to how a hybrid environment has a positive impact on employees, flexible working hours have been extremely impactful. A flexible schedule allows employees to choose when they work.

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CGS Receives 2021 Customer Experience Innovation Award

CGS Inc

10/14/2021. New York, NY – October 14, 2021 – CGS, a global provider of business applications, enterprise learning and outsourcing services, announced today that it is the recipient of the 2021 Customer Experience Innovation Award for Business Process Outsourcing (BPO) Solutions.

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The Importance of Stategic Workforce Planning in 2021

https://www.hcmworks.com/blog

The shifting regulatory landscape, fluctuating demand, and unforeseeable market circumstances highlighted the importance of business flexibility and strategic workforce planning. Here are the top reasons implementing strategic workforce planning will be critical to success in 2021 and beyond:

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Top 10 Help Desk Management Software For 2021

31 West

Flexible ticketing management. Offers flexibility. The post Top 10 Help Desk Management Software For 2021 appeared first on 31West. It integrates all the queries of the customers through chat, emails, social media in one place. Zendesk is an effective tool that provides customers with a better experience. Provides self-service.

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A Location-Agnostic Approach to Attracting and Retaining Talent

Speaker: Jacky Cohen, Chief People Officer at Topia

Having the flexibility to choose where to work on a day-to-day basis is one of the top priorities for candidates and should be for employers. While all of these are imperative to a successful recruitment strategy, one component that companies are struggling with is their ability to adopt a location-agnostic approach to working.

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2021 in Review: How Technology & BPO Benefited Business Operations

Metasource

Throughout 2021, fraud remained at the forefront of technology implementation. 2021 proved that increased remote work increases security risks, particularly if your organization utilizes a shared drive vs. a more secure document management software solution. million Americans quit their jobs in November 2021 alone.

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Stay Flexible: How to Hire Globally in a Post-Pandemic World

Velocity Global

Germany, Italy, and France are projected to see 2021 GDP growth at 5.2, As a result, businesses’ global hiring plans need to stay flexible. In today’s economic environment, companies are placing a premium on speed, flexibility, and cost containment. percent, respectively. Written by José Montero, COO of Velocity Global.