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The Transformative Power of AI-Enabled Self-Service Tools on CX

Premier BPO

About the Webinar Addressing the critical need for exceptional customer service in today’s market, this webinar tackles the alarming reality that less than 50% of customers believe they receive good service. Visit our services page About Premier BPO: Premier BPO seeks to be a seamless extension of its client’s business processes.

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What Is The Difference Between Windows Server Editions?

31 West

The Foundation Edition was primarily designed for IT service desks that required minimal security and an IT infrastructure that supported core business operations. Enterprise Edition Launched with the Windows Server 2003, the Enterprise edition is for medium and large-scale corporations that need the most up-to-date IT infrastructure.

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Ghana amends income tax rates for resident individuals

Mercans

2) Act,2003 (Act No.1111) Please contact your Mercans’ services delivery team for any additional information regarding the implications of the above change Mercans Recommend View PDF Ghana amends income tax rates for resident individuals Size 738.73 1111) revising the rates of income tax for resident individuals.

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Ghana revises national daily minimum wage for 2024

Mercans

Changes in national daily minimum wage In line with Section 113 (1) (a) of the Labour Act, 2003 (Act 651), the National Tripartite Committee has increased the national daily minimum wage from GHS 14.88 Please contact your Mercans’ services delivery team for any additional information regarding the implications of the above change.

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SSOW 23 Key Takeaways – Leading Shared Services into the Future

Premier BPO

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

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Oman Announces New Labor Law

Mercans

Please find the previous and new law comparison in the below table: Article (New Law) Old Labor Law (35/2003) New Labor Law (53/2023) 61 Gratuity, 15 days basic for first 3 years. 50 days maternity leave; total 3 time during service with an employer - 98 days maternity leave; total number of times it can be availed not specified. . -

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Elevate Your Contact Center with Premier BPO at ICMI Contact Center Expo

Premier BPO

Discover how Premier BPO can support your contact center’s capabilities and enhance your customer service efforts. We’d be happy to discuss how Premier BPO can contribute to enhancing your contact center’s capabilities and assisting in delivering superior customer service.

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