The Global Small Business Blog

MAY 3, 2024

©iStock/William_Potter The high-level talks between the U.S. and China on artificial intelligence (AI) could have far-reaching implications for the future of global commerce, experts say. U.S. Secretary of State Anthony Blinken has announced that the two countries will conduct their first high-level talks on AI, emphasizing its growing importance. The discussions are poised to cover crucial aspects of AI technology and regulation, and the outcomes may influence regulatory frameworks, technology

Regulations 160

Regulations 160

Redial

MAY 2, 2024

As a business owner or a CEO is important to ask certain questions to get a clear picture of what you are hiring, in the case of a Nearshore service, here we have some key questions to ask your next outsource provider. What are the benefits of outsourcing our call center services? Outsourcing call center services offers businesses the opportunity to optimize costs, access specialized talent, enhance scalability, and focus on core competencies, ultimately leading to improved customer experiences

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The Global Small Business Blog

MAY 1, 2024

©iStock/mesh cube The artificial intelligence (AI) courses Coursera offers are designed to help prepare you for a career in machine learning engineering, intelligent systems design, data science, robotics, and natural language processing, equipping you with cutting-edge skills in this evolving field. Check out which companies are educating the masses.

Engineering 209

Engineering Design 209

Perficient Digital Transformation

APRIL 29, 2024

We’ve all heard of servant leadership. The concept of “being a servant” to your teams and treating employees as critical individuals to be cultivated and empowered, has strong merit. However, many organizations fall short, with those at the top of the hierarchy viewing employees as interchangeable cogs in the corporate machine. Instead of diving deep into the theories, practices, and benefits of servant leadership, I will focus on a specific, related principle or mind-set: being unobtrusive.

Out-Tasking 111

Out-Tasking Accounting Sales Management 111

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

inDinero

MAY 1, 2024

You’ve put effort into managing your small business, but are you truly aware of your company’s financial pulse? Consistent financial reporting can be the difference between merely surviving and thriving in the competitive business landscape. These reports offer a window into your business’s financial health, guiding you to make well-informed decisions that could shape your company’s future.

Accounting 98

Accounting Regulations Finance Banking 98

3Pillar Global

APRIL 30, 2024

FAIRFAX, VA – 3Pillar Global, a leading software strategy, consulting and AI-enabled product development firm and New Port Partners, a premier advisory firm specializing in tech sector business performance improvements, today announced a strategic business and technology relationship. Clients of New Port partners who are undergoing complex business transformations can leverage 3Pillar’s 18-year track record in digital expertise, including custom enterprise software application development, clou

Advisory 91

Advisory Software Marketing Management 91

Eclaro

APRIL 26, 2024

The 2024 NFL Draft is providing great theater, as it does every year, a mix of drama and dreams come true, franchise-quarterback picks and head-scratching selections, gigantic cheers and profane jeers we can’t repeat here fill every round from the first pick through Mr. Irrelevant. Amid the entertainment, the NFL Draft is, at its core, an exercise in finding the Right People.

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Perficient Digital Transformation

MAY 1, 2024

That was a decent gap since 1.5 years ago Sitecore previously released a feature-full version of their XM/XP platform, namely 10.3 was released on December 1st of 2022. That is why I was very excited to look through the newest release of the vendor’s self-hosted platforms and familiarize myself with its changes. First and foremost, the 10.4 platforms could be exclusively obtained from a new download page which has moved to its new home at Sitecore Developer Portal.

Analytics 69

Analytics Sourcing Service 69

IBM Services

MAY 1, 2024

Unlocking the full potential of supply chain management has long been a goal for businesses that seek efficiency, resilience and sustainability. In the age of digital transformation, the integration of advanced technologies like generative artificial intelligence brings a new era of innovation and optimization. AI tools help users address queries and resolve alerts by using supply chain data, and natural language processing helps analysts access inventory, order and shipment data for decision-ma

Supply Chain Management 73

Supply Chain Management Inventory Management Risk Management Risk Management 73

Everest Group

MAY 2, 2024

live webinar Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services May 2, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST As the second half of 2024 approaches, sourcing leaders are pivoting towards revenue acceleration strategies, moving beyond the traditional focus on cost savings. Procurement’s growing relevance within organizations underscores its necessity to adopt growth-oriented strategies, including driving innovation with key suppliers, leverag

Sourcing 59

Sourcing Service Strategic Sourcing BPO 59

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

The Global Small Business Blog

MAY 2, 2024

©iStock/Geleanu Mihai Shopify President Harley Finkelstein wants to make your customer base global. So do we. Simple as that. "International is a massive area of growth for us,” he [Finkelstein] said. “So not only can any brand of all sizes use Shopify, but once they start selling with us, we want to make it default global, meaning we want their customer base to be global.

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Airswift

MAY 3, 2024

Picture this: You're sitting across a tech recruiter, and the conversation turns to your resume. They admire the depth of your credentials, commending that it stands out in a sea of AI-generated applications. Your expertise and educational background leave a lasting impression, as did your performance in a recent coding challenge.

Engineering 52

Engineering Software 52

Perficient Digital Transformation

MAY 3, 2024

In the competitive world of B2C commerce, fostering customer loyalty is paramount. Salesforce Commerce Cloud (SFCC) provides a robust platform that goes beyond transactions, offering a powerful toolset to orchestrate the entire lead-to-loyalty journey. Here’s how SFCC empowers businesses to build lasting customer relationships: Targeted Acquisition Strategies: From the moment a customer lands on your site, leverage their data to create a personalized experience.

E-Commerce 59

E-Commerce Sales Analytics Marketing 59

IBM Services

APRIL 29, 2024

VeloxCon 2024 , the premier developer conference that is dedicated to the Velox open-source project, brought together industry leaders, engineers, and enthusiasts to explore the latest advancements and collaborative efforts shaping the future of data management. Hosted by IBM® in partnership with Meta, VeloxCon showcased the latest innovation in Velox including project roadmap, Prestissimo (Presto-on-Velox), Gluten (Spark-on-Velox), hardware acceleration, and much more.

Management 70

Management Co-Sourcing Engineering Collaborations 70

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

Supply Chain Management

Everest Group

MAY 3, 2024

Conference ABSL DACH's 10th Member Meeting: AI & Gen AI in GBS June 24-25, 2024 Catch Everest Group Partner, Rohitashwa Aggarwal, at ABSL DACH’s 10th Member Meeting in Hamburg, Germany. Rohitashwa will join an exciting line up of speakers to present his insights on AI and generative AI in GBS.

Shared Services 52

Shared Services Global Business Services Service 52

The Global Small Business Blog

APRIL 26, 2024

©iStock/Galeanu Mihai International tax laws on e-commerce may change the industry and global trade — perhaps not for the better, resulting in higher consumer prices. E-commerce has enjoyed such a meteoric rise over the past decade that ordering pretty much anything online and receiving it within a few days is now routine for consumers all over the world.

E-Commerce 211

E-Commerce Retail Sales 211

Magellan Solutions

MAY 3, 2024

Small and medium enterprises (SMEs) drive significant economic productivity and employment but struggle with high operational costs. With such constraints, investing in costly new technologies and innovations for growth becomes extremely difficult. Fortunately, SMEs can explore outsourcing vs offshoring solutions as viable strategies to reduce costs and free up resources for adopting emerging technologies.

Offshoring 52

Offshoring Outsourcing Labor Costs Operational Costs 52

Perficient Digital Transformation

MAY 2, 2024

Are you looking to revolutionize your e-commerce strategy? Look no further than Salesforce Commerce Cloud (SFCC) and its powerful integrations with other Salesforce clouds. SFCC’s ability to seamlessly connect with Marketing Cloud, Service Cloud, and Sales Cloud opens up a world of possibilities for businesses seeking to enhance their customer engagement, drive sales, and optimize operations.

E-Commerce 59

E-Commerce Sales Analytics Inventory Management 59

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Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

Management

Zinnov

APRIL 30, 2024

India’s emergence as a global DeepTech hub is a remarkable growth story. However, amidst this rapid progress lies a critical blind spot – the glaring lack of equal gender representation and participation of women in the tech workforce. The statistics paint a stark picture. Only 70% of Indian women have access to primary education and a mere 3% reach senior leadership roles in the corporate world.

Government 59

Government Collaborations Engineering Software 59

Everest Group

APRIL 26, 2024

Life sciences enterprises are undergoing a generational shift, transitioning from outdated legacy customer relationship management (CRM) systems to modern Customer Experience Platforms (CXP). Discover the three emerging customer engagement layers in these platforms, the readiness of enterprises to adopt the latest solutions, and the factors to consider when selecting customer engagement technology in this blog.

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Pharmaceuticals Analytics Sourcing Healthcare 64

inDinero

MAY 2, 2024

Finding startup funding takes a lot of work. You have an incredibly promising idea and the ambition to pursue it, but finding the capital to test and grow your business won’t be easy. In this article, we’ll outline different types of startup funding and guide you on how to successfully find and pitch investors. Table of Contents What Is Startup Captial?

Finance 52

Finance E-Commerce Co-Sourcing Administrative 52

Perficient Digital Transformation

MAY 1, 2024

As of mid-February 2024, the Spring ‘24 release was generally available across all instances of Health Cloud bringing with it a host of improvements and added functionality for healthcare organizations. The new features and enhancements offer opportunities for efficiency, security, and insights. Home Health Advanced visit scheduling enables healthcare organizations to proactively manage care delivery, optimizing resource allocation and enhancing patient outcomes.

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Healthcare Efficiency Collaborations Management 59

Speaker: Rosemary Coates - Board Member & Founder at Reshoring Institute, Best-selling Author, Host of the Frictionless Supply Chain podcast

Supply chain disruptions create uncertainty and unpredictability for both businesses and consumers. These disruptions bring to light an organization's supply chain dependencies, which they were often unaware of when everything was running smoothly. Re-shoring is one solution that is gaining popularity as a result of pandemic-related issues. Companies can lower the risk of disruptions by shortening the supply chain and moving manufacturing close to the points of sale to reduce the need for expens

Manufacturing

Zinnov

MAY 1, 2024

As the global technology landscape continues to evolve, companies worldwide are seeking strategic locations to set up Centers of Excellence (COE) that can drive innovation, foster talent development, and leverage cost-effective operations. Mexico has emerged as a top destination for setting up such centers, offering a unique combination of economic advantages, a thriving talent pool, and a growing ecosystem of industry-academia collaborations.

Collaborations 52

Collaborations Engineering Government Research 52

Everest Group

APRIL 26, 2024

To combat the technology talent shortage and improve project readiness, technology firms are investing in comprehensive initiatives across the talent management value chain, including learning and development platforms, niche partnerships, and other strategies. Explore how Everest Group’s 3A framework can help firms assess, acquire, and activate project-ready talent at scale.

Jobbing 64

Jobbing Sourcing Design Service 64

The Global Small Business Blog

APRIL 27, 2024

©2024 Laurel J. Delaney. All rights reserved. "I like bold colors but usually wear black.

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Magellan Solutions

MAY 2, 2024

Have you ever noticed businesses looking for new ways to save money and grow ? One popular tactic is outsourcing to other countries to make operations more efficient. As the global economy becomes increasingly interconnected, the appeal of outsourcing offshore has soared. The global BPO market is projected to reach $525 billion by 2030 , growing at over 9% annually.

Offshoring 52

Offshoring Outsourcing Right-Sizing Call Center 52

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Perficient Digital Transformation

MAY 1, 2024

We are proud to announce Perficient has been awarded HCL Software’s Gold Reseller Award! This award comes as recognition for our continued collaboration and outstanding performance in regard to sales and delivery in 2023. As an HCL Software strategic partner, we actively drive innovation into HCL’s roadmap and collaborate closely from a product innovation and support perspective.

Collaborations 59

Collaborations Sales Software Customer Support 59

Zinnov

MAY 2, 2024

Remember the game of musical chairs? When the music stopped, everyone scrambled for a seat. The talent market in past few years has been a lot like that. We saw a period of what’s been called the “ Great Resignation.” Employees made consecutive job switches in search for growth, value and of course better paychecks. But then, plot twist!

Jobbing 52

Jobbing Flexibility Insurance Marketing 52

Airswift

MAY 1, 2024

Entering the US market poses many challenges for businesses, and one critical aspect is navigating the complex landscape of employee benefits. In our recent webinar, Colby Clark (Vice President - Global Employment Mobility) and Steve Jenkins (Sales Director - Global Employment Mobility) from Airswift shed light on the intricacies of this process, offering valuable insights for companies looking to establish themselves in the US.

Sales 52

Sales Marketing 52

Unosquare

MAY 1, 2024

Emotional Design transforms user experience from purely functional and aesthetically pleasing interfaces to ones that forge a more profound connection with users. This approach enhances user satisfaction and fosters brand loyalty and personal attachment to products. Where did the Concept of Emotional Design Start? The term “Emotional Design” began to gain traction within the tech industry primarily in the early 2000s, following the publication of Don Norman’s influential book,

Design 52

Design Research Out-Tasking Marketing 52

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll