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Customer Experience Revolution: Perficient’s Twilio Partnership

Perficient Digital Transformation

This is what we call Global Depth. This implementation allowed us to automate manual processes in which it was not easy to keep track of the status of each case and to have statistics on the type of problems reported, those that had been resolved, etc.

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AI (Artificial Intelligence) Powered Product People

Perficient Digital Transformation

Despite fears that it could replace us or destroy jobs , I prefer to see it as an opportunity to grow and develop further as a person and professional. Discover In this phase what you want is to find the pain points of your users and those jobs that the market you are targeting wants to solve.

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Discover How Katie Burwell Shapes Perficient’s Inclusive Culture

Perficient Digital Transformation

Perficient is always looking to hire thought leaders and difference makers, and therefore, identifying top talent is essential to our mission. Continue reading as Katie shares more about her experience at Perficient, the difference she is making, and her passion for giving back. What is your role?

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Controller vs Comptroller vs CFO: What Does My Organization Need?

inDinero

In this article, we’ll break down the differences between these roles and help you determine which type of professional is best for your finance team. Table of Contents Breakdown of Responsibilities Decision-Making Authority Where Do They Work? Related: Bookkeeping vs. Accounting: What’s the Difference?

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20 Advantages & Disadvantages of Business Process Outsourcing

Offshore India Data Entry

With its numerous advantages and disadvantages, it’s crucial to weigh the pros and cons before making a decision. In this comprehensive guide, we’ll explore 20 advantages and disadvantages of BPO, providing you with the valuable insights you need to make an informed choice.

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The Lies We Tell Ourselves – Why Transparency is Key

Perficient Digital Transformation

Psychology gives us the concept of projection. This is another way we lie to ourselves, thinking we know how someone else feels about something or what they will say about something. In these cases, we find it easier to make assumptions than to dig in and find the truth. Who can blame us though? instead of $2.00.

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People of Perficient: Meet Inna Suarez, Senior Project Manager

Perficient Digital Transformation

I recently connected with one of our senior project managers, Inna Suarez, to discuss what it’s like to serve Perficient’s healthcare clients. We discussed what Inna values most about Perficient’s culture and her team. EXPLORE MORE: How to Make Agile Iteration Possible Within Waterfall Budgeting.