Remove topic artificial-intelligence
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AI will destroy outsourcing…or will it?

Intelligent Sourcing

Recently, few topics have garnered as much attention as artificial intelligence. appeared first on Intelligent Sourcing. Search engines are integrating it. Some writers are striking because of it. With the introduction of new AI platforms, many people are worried about how this technology will affect their jobs.

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Leveraging Generative AI for Knowledge Base Chatbots

V-Soft Consulting

Artificial Intelligence (AI) has become a hot topic in the industry, and chatbots have emerged as indispensable tools for businesses aiming to enhance customer service, streamline operations, and engage with their audience on digital platforms.

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AI (Artificial Intelligence) Powered Product People

Perficient Digital Transformation

AI (Artificial Intelligence) Powered Product People Have you ever wondered how artificial intelligence can transform not only our lives but also our professions? In recent times, artificial intelligence (AI) has captured my attention.

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How Does AI in Call Centers Transform Customer Service?

Magellan Solutions

Artificial intelligence (AI) in call centers can enable customer service professionals to focus on essential tasks, as 78% of them stated. Topics span integration tactics, measures of success, and preparing call centers for an AI-enabled future. You probably heard about artificial intelligence replacing call centers.

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Getting ready for artificial general intelligence with examples

IBM Services

This is the potential of artificial general intelligence (AGI), a hypothetical technology that may be poised to revolutionize nearly every aspect of human life and work. Researchers are actively exploring artificial consciousness, general problem-solving and common-sense reasoning within machines.

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Top 6 notable IT and close-to-IT events of 2023

Vilmate

We went through a bit of a scare about a crisis in the IT world, but at the same time, we saw some fantastic progress in artificial intelligence. More and more companies are using artificial intelligence to make work easier. Various speakers delved into the AI topic. IT has become a big part of our lives.

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Will AI Render the Human Call Center Agent Obsolete?

Customer Serv Outsource Smarter

Artificial intelligence (AI) and Robotic Process Automation (RPA) remain two of the hottest topics in call centers. The promise of AI and RPA to solve service issues and reduce labor costs is gradually becoming a reality.