Capgemini

APRIL 20, 2022

Organizations are made up of individuals and the people working there determine the success of a data-driven transformation. These examples are supported by success stories. Hence, PR and communication play a crucial role to amplify these stories. Data success. But how do you successfully do that? Interesting read?

Analytics 98

Analytics Collaborations Manufacturing Design 98

Raya Contact Center

JUNE 15, 2022

He also shares how RAYA CX uses technology to help brands deal with the flood of data and make the most out of it to reach their goals and the ROI they seek. Hanna highlights success stories made with RAYA CX’s clients and the pros and cons of outsourcing vs in-house customer experience operations.

Analytics 98

Analytics Outsourcing 98

Blue Ocean

FEBRUARY 22, 2024

If you’ve taken part in an outsourced customer care procurement process, either as a bidder or as a buyer, we’d lay money on the fact that you’ve got some horror stories to tell. As entertaining as those stories are, green flags are just as important to be aware of. That’s where the magic happens.

Outsourcing 59

Outsourcing Government Sales Collaborations 59

Everest Group

AUGUST 25, 2023

Storytelling is a powerful tool for establishing meaningful connections, fostering collaboration, and conveying brand essence. A challenging phase started to unfold, as silence replaced the stories once told. Let us reclaim the power of words, and reignite the stories waiting to be heard.

Collaborations 52

Collaborations Out-Tasking Offshoring Management 52

Perficient Digital Transformation

JANUARY 29, 2024

For example, the magical wonder brought on by the stories of Santa Claus. I bring it up because in my career and personal life, I have seen where bad decisions are made because someone doesn’t have the full story or didn’t bother to try and become informed. Or in some cases we just like it! Avoidance is not a wise strategy.

Accounting 102

Accounting Management Marketing Efficiency 102

31 West

SEPTEMBER 10, 2022

Your target customers might have heard about your services, but they know too little about your brand to trust. It will increase your brand awareness among potential customers and expedite the sales cycle. The plan aims to connect your target audience and your brand with a clear marketing message. Enhance Your Brand Visibility.

Marketing 130

Marketing Sales Cybersecurity Engineering 130

Velocity Global

JANUARY 11, 2022

DENVER – January 11, 2022 – Velocity Global, the leading provider of global talent solutions, welcomed 11-time LPGA Tour champion, Lexi Thompson, and former Stanford collegiate standout and rising LPGA star, Albane Valenzuela, as global golf brand ambassadors. To achieve success, you must perform against anyone, anywhere.

Research 111

Research 111

Perficient Digital Transformation

SEPTEMBER 6, 2023

In Part 1 of this series , my colleague Marlana Voerster wrote about the need for healthcare organizations to incorporate principles of good storytelling to make your brand a hero in users’ eyes. But there is one notable exception: the patient story. This is a crucial area of patient stories that we often see our clients neglect.

Healthcare 52

Healthcare Jobbing Service Marketing 52

Perficient Digital Transformation

JANUARY 23, 2023

They needed to maintain a consistent global brand message in addition to meeting consumers rising expectations for an exceptional personalized experience. This marketing stack accelerates customer acquisition, onboarding, engagement, and retention by enabling streamlined customer communications, and consistent branding.

Marketing 69

Marketing Healthcare Analytics Automation 69

Velocity Global

OCTOBER 26, 2021

Hall joins 7-time worldwide champ Billy Horschel as a global brand ambassador. He joins 6-time PGA TOUR champion and recent European Tour BMW PGA Champion Billy Horschel as a brand ambassador for Velocity Global. “I Hall competes on the APGA Tour in addition to Korn Ferry Tour and PGA TOUR appearances.

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98

Perficient Digital Transformation

MARCH 8, 2023

But is that hyper-focus on millionaires really the full story behind Nieman Marcus’s success? Nieman Marcus could capitalize on a customer segment less disturbed by economic downturns, but not all brands are luxury brands.

Retail 59

Retail Order Management Research Marketing 59

Raya Contact Center

DECEMBER 21, 2022

A partnership that has been a true success story. The event was also attended by RAYA CX’s Alaa El Shafei, COO, Hossam Fouad, Director of Operations, Maggi Dewidar, Support Functions Director, Amira Eid, Director of Client Success Management, and Nessma Ali, Operations Site Manager. Book a Free Consultation!

Manufacturing 76

Manufacturing Collaborations Accounting Management 76

Everest Group

SEPTEMBER 14, 2023

Everest Group and nasscom will host a dynamic LinkedIn Live event spotlighting the achievements, best practices, and success stories from a few of the 2023 nasscom GCC award winners in the Rising Star and Innovation with Impact categories.

Engineering 52

Engineering Accounting Sourcing Management 52

Perficient Digital Transformation

JANUARY 18, 2024

Today, we bring you the story of Nadine Nassar , a dynamic Technical Consultant , whose journey from Lebanon to Houston has been nothing short of inspiring. As a valuable asset to Perficient, Nadine’s story reflects the diverse and innovative spirit that defines our company.

Engineering 52

Engineering Collaborations Jobbing Customer Service 52

Perficient Digital Transformation

MAY 9, 2022

A Real-World B2B Marketing Success Story. What if a global technology brand could grow an audience of tech-savvy influencers and increase conversions? Additionally, the company grew an audience of tech-savvy enthusiasts and increased brand awareness. Hear The Story Behind Qualcomm’s Marketo Journey.

Sales 78

Sales Marketing Research Automation 78

NoonDalton

MARCH 13, 2024

In any growing business, the caliber of customer support can be the linchpin determining a company’s success or failure. To navigate this choice effectively, businesses must weigh several key criteria and ensure alignment with their own brand values and service standards.

Customer Support 52

Customer Support Outsourcing E-Commerce Healthcare 52

Perficient Digital Transformation

JUNE 2, 2022

From ‘BRO (baby rolling over) to Know’, using data to fuel action, and stepping into more holistic operational approaches, tune in to this real-world Marketo success story for the full scoop. Additionally, the company grew an audience of tech-savvy enthusiasts and increased brand awareness. The Humanization of the B2B World.

Marketing 115

Marketing Sales Healthcare Automation 115

SEBPO

NOVEMBER 15, 2023

“We bring in audiences to their concerts, which was part of the first phase of our support–getting the brand out there.” Our strategy is to create and share success stories highlighting the children directly impacted by donor contributions. Now we will move to phase two,” says Garcia. Want more insights?

Out-Tasking 105

Out-Tasking Marketing Outsourcing Customer Support 105

Perficient Digital Transformation

DECEMBER 28, 2021

We want to tell the stories of the people who make Perficient what it is today. When it comes to movies, books, comics, TV, or games, I enjoy exploring the “Star Wars” universe and being entertained by the stories in it. It’s no secret our success is because of our people. Do you have a favorite movie or TV series?

Collaborations 124

Collaborations Jobbing 124

Simplr

AUGUST 31, 2022

Brand marketing is constantly evolving and today’s customers want to engage with their favorite brands in a more innovative way. A quick Google search on famous brands like Apple, Microsoft, and Amazon will show you the immersive surprise and delight campaigns that made them loved by their target audience. .

Customer Service 98

Customer Service Marketing Service Research 98

Blue Ocean

NOVEMBER 13, 2023

“Most customers are willing to pay more for great customer service and an overall convenient, positive experience with a brand. Enter VoC analytics, which can be used to build positive experiences between your company and your customers while enhancing your brand.” Wise words from CallMiner. Piqued your interest?

Customer Service 59

Customer Service Retail Analytics Service 59

31 West

JULY 4, 2018

By now, I assume everyone knows that your company’s customer service needs to be both professional and excellent if you want to build and maintain a successful business. You should also always consider your brand reputation – that alone is reason enough to offer great services. EXAMPLES OF GREAT CUSTOMER SERVICE.

Customer Service 130

Customer Service Service Call Center Outsourcing 130

Perficient Digital Transformation

AUGUST 30, 2022

During a sprint, work is done to create new features based on user stories and backlogs. User story : A brief description of what a user wants a product to be able to do for them, and why; eg., “As a banking customer, I want to better understand my finances, so I can feel more in control.”

Out-Tasking 69

Out-Tasking Banking Engineering Collaborations 69

HCL Technologies

MARCH 7, 2023

Here’s her STEM story: “From an early age, my interest lay in science and technology. For all new entrants, here are my key tenets to early-career success: Grab opportunities when they knock on your door. Read more March 7, 2023 Off People ShePowersProgress Editorial Brand Young women at work have come a long way.

Management 52

Management 52

Globalization Partners

SEPTEMBER 8, 2023

The Patriots won the rights to the German market, and soon after to the Austrian and Swiss markets in 2023, meaning they now have the freedom to build their brand and their fan base there. With G-P as their global guide, the Patriots are confident they’ve found the perfect fit to start their international home story. In New England.

Marketing 52

Marketing Management 52

Globalization Partners

OCTOBER 13, 2021

This statistic should be enough to help your company understand how your employer brand not only affects your reputation and performance, but your ability to attract and retain global talent. Why is it important for companies to focus on their brand? The employer brand is also important for attracting customers. Click To Tweet.

Jobbing 98

Jobbing Human Resources Management Accounting 98

Perficient Digital Transformation

JANUARY 4, 2024

Our People of Perficient blog series sheds light on the dynamic perspectives of our colleagues who make Perficient’s success possible. In this edition, Brian Plante, a senior digital transformation specialist based in Chicago, shares his Perficient story and how he is making a difference. What is your role?

Global Management Consulting 52

Global Management Consulting Sales Collaborations Software 52

Affirma

MAY 1, 2024

However, you may not be aware of why videos are crucial for your success in generating leads or what makes video content so intriguing. Narrative Potential With videos, brands can craft compelling narratives that resonate with their audience. Versatile A.

Marketing 40

Marketing Flexibility Service 40

Perficient Digital Transformation

JULY 25, 2022

We helped the client reimagine its third-party contact center as a vital leader in delivering on the brand promise. READ THE FULL SUCCESS STORY: Driving Value Through Better Contact Center Experiences. While still early, we are pleased to have seen a decrease in complaints to CMS year over year.”

Call Center 110

Call Center Healthcare Insurance Analytics 110

Groove Technology

FEBRUARY 17, 2022

eCommerce social media marketing is another effective method for increasing brand awareness and driving qualified traffic to your site. Brand awareness, online following, and online sales can all be increased through the use of social media by eCommerce businesses. Users post 500 million stories every day.

Retail 130

Retail Sales Marketing Accounting 130

Premier BPO

APRIL 28, 2023

Our COO will also share success stories about how we have helped our clients maximize their partnerships through these best practices. Ready to take the first step towards outsourcing success? Don’t miss a chance to meet our leadership in person.

Outsourcing 59

Outsourcing Co-Sourcing BPO Offshoring 59

Everest Group

SEPTEMBER 14, 2023

Positive employer brand perception is crucial to attract and retain top talent in today’s dynamic environment. How current and potential employees view the organization’s brand is critical to business success. For employees and job seekers, perception is reality.

Collaborations 64

Collaborations Global Business Services Out-Tasking Flexibility 64

Premier BPO

OCTOBER 3, 2023

Visit our booth 418, to learn more about our outsourcing capabilities, hear success stories, and discuss how we can collaborate to drive your contact center’s growth. Ready to take the first step towards outsourcing success? About Premier BPO: Premier BPO seeks to be a seamless extension of its client’s business processes.

BPO 52

BPO Co-Sourcing Outsourcing Customer Service 52

Perficient Digital Transformation

NOVEMBER 8, 2023

With an impressive journey that spans continents, industries, and a passion for problem-solving, Renu’s story is a testament to the dynamic nature of our team. So, check out our interview with Renu below and hear all about her story! SEE MORE PEOPLE OF PERFICIENT PROFILES It’s no secret our success is because of our people.

Banking 52

Banking Engineering Collaborations Software 52

Blue Ocean

APRIL 16, 2024

One Stevie judge commented on Blue Ocean’s nomination story, “I love reading about successes like this, especially with the data to support the claim. Headquartered in Atlantic Canada, the company has been supporting brands that are leaders in their categories from education to insurance, from CPG to technology since 1994.

Contact Center Outsourcing 59

Contact Center Outsourcing Sales Customer Service Insurance 59

IBM Services

APRIL 25, 2024

Successful implementation of BPR requires strong leadership, effective change management and a commitment to continuous improvement. Embracing new technologies helps organizations improve performance, cybersecurity and scalability and positioning themselves for long-term success. Last updated 10 November 2023.

Supply Chain Management 60

Supply Chain Management Finance Human Resources Robotics Process Automation 60

Perficient Digital Transformation

MAY 9, 2022

Today, we are excited to announce that CRN® , a brand of The Channel Company, has named five Perficient colleagues to its esteemed 2022 Women of the Channel list. To highlight each of these women, we are launching a six-part blog series that will dive into how each woman’s unique story led to them receiving this recognition.

Global Alliances 119

Global Alliances Jobbing Management Marketing 119