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Perficient Listed Among Sample Vendors in Forrester Tech Tideā„¢: Retail AI And Automation, Q1 2024

Perficient Digital Transformation

How AI and Automation is Changing the Retail Game As the digital landscape continues to evolve, retailers are increasingly turning to AI and automation to gain a competitive edge. Enter AI and automation , two powerful tools that can transform the retail landscape.

Retail 59
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Delivering on promise and purpose in the retail supply chain

IBM Business Partners

Today’s consumers want to know that retailers and brands are aligned with their values. So, while retailers can—and must—use technology as their differentiator, to win the lion’s share of consumer hearts, retail leaders must deliver on promises and purpose. ​ 2. ​3.

Retail 64
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Achieve Data Center Excellence with IBM and VMware

IBM Services

Retail: Manage e-commerce platforms, customer data analytics and supply chain logistics, where data analysis often must occur at the edge. Manufacturing: Enable efficient and intelligent manufacturing processes to better scale production, reduce downtime and optimize strategies and operations.

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AI in commerce: Essential use cases for B2B and B2C

IBM Business Partners

And these technologies provide brands with intelligent tools, enabling more productivity and efficiency than was possible even five years ago. Today the technology’s advanced capabilities encourage widespread adoption. Meanwhile, 43% are using the technology to inform strategic decisions.

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5 Business Benefits of Outsourcing Inbound Call Center Services

Magellan Solutions

Businesses are looking into efficient solutions that reduce costs and improve customer service while allowing companies to be flexible. To name some, cost savings, improved customer service, scalability, and technological advancements. Within the first year, they cut operational costs by 40% and lowered employee expenses.

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OCC Considers Artificial Intelligence an Emerging Risk in Banking

Perficient Digital Transformation

This mitigates the risk of customer service representatives providing incorrect information and ensures compliance with regulatory disclosures, ultimately enhancing the overall customer experience while reducing costs.

Banking 52
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Building a sustainable automotive supply chain

IBM Business Partners

​ Yet dealers and retailers are struggling to find parts easily and meet promise dates to their end consumers. IBM Supply Chain Intelligence Suite​ can monitor supply to minimize production delays, reduce costs, and facilitate streamlined and tighter collaboration, teamwork, and communication.