31 West

OCTOBER 2, 2023

Table of Contents: Introduction Client Background Challenges Solution Implementation Results Conclusion 1. A leading logistics company, hereafter referred to as “Our Client” recognized the need to optimize their IT service desk services to ensure uninterrupted operations and enhanced customer satisfaction.

Service 130

Service Supply Chain Management Analytics Software 130

Perficient Digital Transformation

MARCH 12, 2024

Why Government Specialization Matters Being recognized with a Government Specialization from Pega is a testament to our expertise in delivering tailored solutions that meet the unique challenges of government projects.

Government 105

Government Automation Service 105

IBM Services

APRIL 16, 2024

Through the implementation of generative AI we are able to expand our knowledge to many individuals easily, quickly and efficiently becoming a resource. Our partnership with IBM facilitates the delivery of scalable solutions, rapidly implementable by organizations.

Retail 85

Retail Call Center Analytics Efficiency 85

The Hackett Group

MARCH 26, 2024

Awards were presented by SAP (NYSE: SAP) to the top-performing partners in the North America region that have made outstanding contributions to driving digital transformation for businesses that use SAP solutions. Our partners are integral to our customers’ success, and I can’t wait to see what we’ll accomplish together in 2024 and beyond.”

Service 105

Service Advisory Sales Analytics 105

Perficient Digital Transformation

FEBRUARY 22, 2024

We’re in Our #GrowthEra It’s a new year, and with that, there is always change. Our team continues to do amazing work for our clients, maximizing the value they’ve invested in the Salesforce platform, bringing innovation to life, and driving business outcomes. We established ourselves as a key Salesforce partner.

Manufacturing 114

Manufacturing Healthcare Flexibility Collaborations 114

Everest Group

NOVEMBER 16, 2023

AI technology providers are those that develop and integrate Artificial Intelligence (AI) as a central component in their products and solutions. “As As AI technology rapidly advances, it is redefining human-machine interactions and reshaping industries, if not our way of life,” said Vishal Gupta, vice president at Everest Group.

Marketing 144

Marketing Research Software Engineering 144

SEBPO

JANUARY 31, 2024

BLOG Cracking the Code: How Outsourcing Transforms Data Solutions January 31, 2024 Data is the key to unlocking valuable insights, driving innovation, correcting costly errors, and making informed decisions that shape the future of your business. Just ask Ayan Sarkar , one of our Senior Client Success Managers at SEBPO.

Outsourcing 98

Outsourcing Out-Tasking Efficiency Flexibility 98

Magellan Solutions

JANUARY 29, 2024

Magellan Solutions has found a special place in the ever-changing BPO (business process outsourcing) industry. We aim to tell the story of Magellan Solutions’ journey in a captivating and informative way. Explore with us the fascinating history, current developments, and prospects of Magellan Solutions. based call center.

BPO 98

BPO Call Center Business Process Outsourcing Outsourcing 98

Perficient Digital Transformation

MARCH 29, 2024

Our colleagues in Atlanta had the wonderful opportunity to step into the world of competitive gaming as they met, and even got to play against multiple eMLS champion Paulo Neto! They must remain adaptable, agile, and constantly evolve to reimagine technological solutions to meet ever-evolving business needs.

Flexibility 104

Flexibility Marketing 104

Perficient Digital Transformation

JANUARY 25, 2024

Even as a Platinum Partner with an experienced team and a lot of helping hands at Sitecore, most of our folks would likely agree that it’s no joke to learn these new products and gain the skills – and confidence – to deliver outstanding composable solutions to our clients. Bringing Our Deep Commerce Capabilities to Order Cloud.

E-Commerce 98

E-Commerce Flexibility Design Marketing 98

Perficient Digital Transformation

APRIL 16, 2024

The Interoperability Segment IDC defines as “Firms that provide data, data aggression, data translation, data as a service, and/or analytics solutions; either as off premise, cloud, or tools on premise used for every aspect of operations.”

Marketing 99

Marketing Healthcare Insurance Advisory 99

AS White Global

MARCH 12, 2024

ASW Global has stepped up its efforts in providing viable solutions for the insurance and underwriting industry’s talent shortage dilemma in Australia. It was a great opportunity to connect and offer our international staffing services for agencies that are struggling to find highly skilled talent. The feedback was positive.

Insurance 98

Insurance Service 98

Perficient Digital Transformation

FEBRUARY 14, 2024

In its recent report, How Generative AI Is Changing The Game In B2C Commerce Solutions , Forrester states, “To better understand genAI’s role in commerce tech solutions, we launched a research series where we ask leading vendors to outline how they’re bringing genAI into their products today.”

Research 115

Research Analytics Marketing Customer Service 115

IBM Services

FEBRUARY 26, 2024

Top of mind for me are three key challenges, and opportunities, to which we must all pay attention, should we expect our industry to remain healthy. Our vision is to prepare telco leaders and practitioners for the AI-era by equipping members with skills and knowledge to help effectively leverage gen AI technologies.

Automation 100

Automation Retail Banking Efficiency 100

Perficient Digital Transformation

MARCH 6, 2024

Where performance and use cases become really powerful in healthcare is when the organization has a solution like Salesforce Data Cloud or Health Cloud with integration to the electronic medical record. At the heart of our mission is our belief in lifting up people and communities.

Healthcare 122

Healthcare Marketing Analytics Regulations 122

Perficient Digital Transformation

APRIL 17, 2024

This award commemorates how we have created innovative and impactful business solutions on the Appian Platform that exceed customer expectations and maintain excellence in service delivery. “We This award highlights our commitment to addressing client needs and leveraging market opportunities.

Automation 52

Automation Manufacturing Healthcare Efficiency 52

IBM Services

APRIL 22, 2024

IBM is dedicated to the responsible development and deployment of this technology, which can enable our clients to meet their sustainability goals. In our 2023 Impact Report , we reported that 70.6% Some of our leading clients are bringing this requirement into their enterprise AI governance frameworks.”

Government 89

Government Design Engineering Efficiency 89

IBM Services

MARCH 15, 2024

The solutions deployed included IBM® Application Discovery and Delivery Intelligence (ADDI), Cloud Transformation Insights (CTI), Analysis and Renovation Catalyst (ARC), Mainframe Application Modernizer (MAM) and Candidate Microservice Advisor (CMA). It is our honor and privilege to provide value to our clients.

Co-Sourcing 97

Co-Sourcing Healthcare Automation Collaborations 97

SEBPO

APRIL 5, 2024

BLOG How To Confidently Implement Automation Solutions April 5, 2024 One of 2024’s hottest topics has been how to harness the combined power of automation and human expertise effectively. By building it as such, we tap into a reservoir of creativity and passion that would give us momentum to propel our initiative to the finish line.

Automation 52

Automation Outsourcing Sourcing Customer Support 52

Magellan Solutions

APRIL 3, 2024

Keep reading to discover how this innovative solution can revolutionize your business and empower you to deliver truly exceptional customer experiences. This is Magellan Solutions’ CEO, Fred Chua, leadership philosophy. Training and continuous learning are paramount for our outsourced chat agents. Our mission?

BPO 96

BPO Service Customer Service Right-Sizing 96

Amzur

APRIL 18, 2024

As organizations increasingly rely on technology to fuel their growth and operations, the demands on CIOs to deliver cutting-edge solutions while ensuring seamless and secure IT operations have intensified. This environment encourages and fosters a culture of innovation and leads to the development of groundbreaking solutions.

Cybersecurity 100

Cybersecurity Out-Tasking Automation Research 100

IBM Services

APRIL 22, 2024

This Earth Day, we are calling for action to conserve our scarcest resource: the planet. Sustainability strategy, data and reporting Using data and AI to drive your sustainability strategy while meeting reporting requirements In speaking with our clients around the world, we found that sustainability remains a priority on their agendas.

Sourcing 83

Sourcing Regulations Government Research 83

Perficient Digital Transformation

MARCH 21, 2024

This includes identifying areas for automation, designing and implementing automation solutions, and continuously refining processes to maximize efficiency and productivity. Learn more about Perficient’s automation solutions. For organizations embarking on their automation journey, let us know and find out how we can help you!

Automation 64

Automation Service Advisory Manufacturing 64

Perficient Digital Transformation

MAY 8, 2023

With over 500 Salesforce clients and 3,000 delivered Salesforce solutions, Perficient has a proven track record of helping organizations address their concerns while keeping their competitive edge. Manufacturing Solution: Partner Relationship Management Accelerator Manufacturers face unique challenges on their digital transformation journey.

Management 119

Management Manufacturing Streamline Operations Research 119

Capgemini

APRIL 11, 2024

I’m so proud of our partnership and its evolution. By working with the Google Cloud team, we’ve developed and leveraged unique new solutions to meet customer and industry needs. Our ability to learn quickly and leverage solutions comes in part from our broad global reach.

Insurance 52

Insurance Regulations Collaborations Retail 52

Magellan Solutions

APRIL 26, 2024

It could be your business’s game-changing solution. This impressive growth shows that businesses increasingly need efficient and cost-effective accounts payable management solutions. Learn how this solution can transform your financial operations. Managing accounts payable is essential for a successful company.

Reduced Costs 52

Reduced Costs Accounting Outsourcing Analytics 52

Unosquare

APRIL 9, 2024

His deep understanding of customer needs naturally led him into product management, where he now excels at bridging the gap between user needs and expectations and technological solutions. Understanding their needs and crafting solutions that address those needs is incredibly fulfilling. Q: Tell me about what you do for Unosquare?

Management 98

Management Collaborations Design Software 98

Perficient Digital Transformation

JULY 10, 2023

The award recognizes Perficient for driving business impact and value for many of our shared customers. The Strength of Our Sitecore Practice Perficient has made Sitecore one of its key platforms for driving transformation for enterprise clients. This award validates the impact of our approach for our clients.

Sales 98

Sales Design Management Service 98

IBM Services

SEPTEMBER 21, 2023

During TechXchange , IBM’s premier technical learning event in Las Vegas last week, IBM Partner Plus members including our Strategic Partners, resellers, software vendors, distributors and service partners showed up in full force, joining us on stage to share how they are embracing watsonx , our enterprise-ready AI and data platform.

Software 112

Software Sourcing Flexibility Design 112

Magellan Solutions

APRIL 24, 2024

Outsourcing eCommerce Data Entry Outsourcing eCommerce data entry tasks can provide businesses with a more efficient and cost-effective solution to these challenges. Our CEO Fred Chua insightfully notes, “Dealing with the EBB and flow of demand, especially seasonality, is a challenge we’ve mastered through a dedicated strategy.

Data Entry 52

Data Entry Sales Inventory Management Streamline Operations 52

SEBPO

APRIL 17, 2024

CFO Leadership Summit | Spring Total 0 0 0 0 April 28-30, 2024 Bellagio Hotel & Casino, Las Vegas, NV CFO Leadership Summit | Spring 2024 If you’re like most, you’re headed to Connect CFO to grab valuable strategies, solutions, and connections that will hopefully pay dividends for years to come. Reduce operating costs?

Operational Costs 52

Operational Costs Outsourcing Service Finance 52

CDS

APRIL 9, 2024

With a focus on delivering scalable and efficient solutions, Natrinsic has supported numerous organizations current EDWs while spearheading the transition to the next-generation data warehouse. "We Their proven track record in supporting data warehouse platforms complements our existing portfolio of enterprise support solutions.

Engineering 52

Engineering Efficiency Marketing Management 52

Hyland

SEPTEMBER 5, 2022

My colleague, Antoine Thomas , and I will be at the event, presenting on how a cloud-native approach enables you to better deliver solutions to market. Being a part of the Linux Foundation is just one step on our journey to helping provide a future of open source innovation and sustainability. That’s Gaelic Irish for “hello.”).

Sourcing 145

Sourcing Collaborations Reduced Costs Management 145

Perficient Digital Transformation

APRIL 8, 2024

Empowering Our Clients With Proven Salesforce Expertise Perficient was recently recognized in a leading global technology research and advisory firm’s report featuring noteworthy Salesforce ecosystem partners in the U.S. At the heart of our mission is our belief in lifting up people and communities.

Advisory 59

Advisory Manufacturing Collaborations Healthcare 59

IBM Services

FEBRUARY 2, 2024

That connection between DNS performance and revenue is usually followed by a mental adjustment on the operational cost of a premium DNS hosting solution. For example: BIND or DIY authoritative DNS solutions are usually built and maintained in-house. Paying for business value Nobody upgrades their DNS service just for fun.

Out-Tasking 94

Out-Tasking Regulations Operational Costs Service 94

Perficient Digital Transformation

JANUARY 23, 2024

Some aspects we get, like the different ways dependencies can be injected and which is better over others, while some leave us scratching our heads. Understanding DI in Optimizely CMS context To give a little introduction, DI is basically how we register our service (interface) implementations into the.net core service resolver engine.

Engineering 104

Engineering Service Software 104

Perficient Digital Transformation

APRIL 15, 2024

Our best-in-class Shopify commerce professionals ensure your commerce platform is optimized to tailor your needs. We tailor solutions to your unique objectives, covering B2B, B2C, and enterprise solutions. Leverage our professionals to build platforms on Headless, Composable or Monolithic architecture.

E-Commerce 52

E-Commerce Sales Flexibility Finance 52