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Flexible Workforce Management In BPOs Is Undergoing A Post-Pandemic Renaissance

Intelligent Sourcing

It’s usually just another three-letter acronym that customer service specialists drop into conversation along with all those metrics they use to measure performance in the contact centre. It’s all acronyms.

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4 smart technologies modernizing sourcing strategy

IBM Services

Sourcing is getting smarter. To start, many organizations have already pivoted from a tactical to a strategic sourcing mindset—which can make all the difference when it comes to gaining and retaining a competitive advantage. But now, the benefits of strategic sourcing are becoming even more attainable thanks to innovation.

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Two Types of China Sourcing Agent You Need To Know

Sourcing Captain

When it comes to sourcing products from China, it’s important to understand the two types of China sourcing agents available in the market. Individual China Sourcing Agent VS China Sourcing Companies The first type of China sourcing agent is the individual sourcing agent.

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A Project Manager’s guide to effective Global Sourcing

Sourcing Captain

Global Sourcing is a procurement strategy used by businesses wherein they source goods and services from global markets in order to achieve the highest possible levels of efficiency. China has emerged as the world’s global sourcing hub because of lower manufacturing costs and higher economies of scale.

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Five open-source AI tools to know

IBM Services

Open-source artificial intelligence (AI) refers to AI technologies where the source code is freely available for anyone to use, modify and distribute. Open-source AI projects and libraries, freely available on platforms like GitHub, fuel digital innovation in industries like healthcare, finance and education.

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How to Choose a Software License for Your Open-Source Project

Unosquare

You have invested significant time and expertise into developing a remarkable open-source project. The wrong license might need to align with the project’s community goals, such as encouraging contributions or ensuring commercial usability, thus hindering its growth and the collaborative potential of the open-source ecosystem.

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How to Offer a Flexible Work Model

Velocity Global

When we think about “flexible work,” we typically think of working from home—but there’s more to it than offering remote work or work-from-home options. Understanding Your Team’s Needs Today’s top talent wants flexible leadership that empowers them to do meaningful work and recognizes their contributions as well as their individual needs.