ScaleHub

MARCH 22, 2022

ScaleHub is thrilled to participate in not one but two information management and document automation events this month. On March 24th, ScaleHub will co-host a workshop with ActivBold in Paris at Documation 2022, and on March 29th, ScaleHub will present in Madrid at “ICC 360º Document Digitization Services Present and Future.”

Flexibility 52

Flexibility Automation Efficiency Service 52

Perficient Digital Transformation

NOVEMBER 27, 2023

In the dynamic environment of highly regulated industries like healthcare and financial services, leaders often balance competing goals to delight customers while cutting costs. This blog was co-authored by Carl Aridas and Joel Thimsen. Build a reliable risk management strategy using accurate estimations and predictions.

Regulations 52

Regulations Efficiency Healthcare Automation 52

Everest Group

JULY 19, 2023

The 2023 Unisys Analyst and Advisor Event provided a platform to showcase the company’s commitment to innovation and forward-thinking approach, exemplified by its new branding image in the IT services sector released last year. The company’s digital workplace strategy emerged as one of the key themes attracting our attention.

Cybersecurity 52

Cybersecurity Human Resources Government Collaborations 52

IBM Services

NOVEMBER 14, 2023

In today’s hyper-competitive digital landscape, the rapid development of new digital services is essential for staying ahead of the curve. Shockingly, a staggering 33% of developers lack the necessary skills or resources, hindering their productivity in delivering products and services.

Service 99

Service Regulations Automation Banking 99

Everest Group

APRIL 26, 2023

LINKEDIN LIVE The Future of Retail and CPG: Balancing Economics, Efficiency & Experience April 26, 2023 | 9 a.m. Technology disruptions over the past few years have successfully mitigated these challenges and created new avenues of growth for both enterprises and service providers. What questions will the event address?

Retail 52

Retail Efficiency Service 52

31 West

AUGUST 25, 2022

Managed IT services refer to any IT-related support managed by an external or outsourcing agency. In the era of IT-enabled services, using managed IT support is standard practice for businesses. Whether you run a big enterprise or a start-up, IT-managed services can help you with more effortless and productive business practices.

Management 130

Management Service Cybersecurity Out-Tasking 130

Everest Group

JUNE 6, 2023

At its first analyst event under the leadership of CEO Ravi Kumar, Cognizant openly discussed the company’s past problems, emphasized its renewed focus on relationship management, shared clients’ success stories, and previewed new products. Contact us directly for questions and or more information.

Banking 52

Banking Streamline Operations Analytics Collaborations 52

31 West

MARCH 15, 2023

Are you looking to improve the quality of service you provide? It can help MSPs provide quality IT help desk support services , remote monitoring, and proactive issue resolution. Let us look at ConnectWise’s offering in detail and the role it plays in managing IT services. What is ConnectWise?

Management 130

Management Cybersecurity Service Right-Sizing 130

Everest Group

APRIL 22, 2024

SAP Business Application Services for Mid-market Enterprises SAP’s mid-market services market has already made a significant impact, contributing an impressive US$10+ billion with a double-digit YoY growth rate. They are cost-efficient and often spend in staggered intervals on multiple short sprints of engagements.

Marketing 59

Marketing Service Manufacturing Efficiency 59

Everest Group

JULY 13, 2023

Payments IT Services PEAK Matrix® Assessment The payments landscape is changing rapidly. New regulations and standards, such as ISO 20022, are paving the way for faster and more efficient payments. Today, consumers have more payment options than ever before. These new data standards create numerous opportunities for data monetization.

Service 98

Service Banking Insurance Healthcare 98

Everest Group

APRIL 9, 2024

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Keep reading for the perspectives of Everest Group Partner Rohitashwa Aggarwal, who attended the event. Reach out to us to learn more.

Global Business Services 72

Global Business Services Outsourcing Service BPO 72

31 West

SEPTEMBER 7, 2022

This is where Managed Service Providers (MSP) step in (you hear the drumroll? They offer a myriad of services to support your business by slicing your burdens in half. For your easy glance, we have divided the managed services into primary and secondary here, according to their essentiality. Primary Managed Services.

Managed Services 130

Managed Services Management Service Out-Tasking 130

Magellan Solutions

MARCH 22, 2024

However, managing IT systems can overwhelm business owners, particularly those without dedicated in-house IT departments, and this is where outsourced IT services come into play. This challenge makes outsourcing IT services a feasible alternative. IT outsourcing companies provide around-the-clock support and monitoring services.

Outsourcing 52

Outsourcing Service IT Outsourcing BPO 52

Hyland

OCTOBER 31, 2022

Claims has been a top concern for property and casualty insurers , especially with recent events such as the COVID-19 pandemic and the ongoing threat of natural disasters. The increase in current and potential claims has highlighted the need for efficient claims handling and, ultimately, reduction in claims leakage. Data integration.

Efficiency 52

Efficiency Insurance Analytics Sourcing 52

Infosys Consulting

MAY 25, 2023

The goal is to efficiently orchestrate the continuous development and deployment of customer-oriented products and services. For example, in 2008, when the economic crisis was at its peak, Zappos decided not to lay off individuals but instead to provide targeted training measures and employee events. Many perspectives.

Efficiency 52

Efficiency Collaborations Business Development Service 52

Obobo

MARCH 7, 2023

What Are Trigger Events And How Do They Affect Businesses In Procurement? In the world of procurement, trigger events can make or break a business. But what exactly are trigger events and how do they impact businesses in procurement? What are trigger events? How do trigger events affect businesses in procurement?

Regulations 40

Regulations Government Flexibility Efficiency 40

Intugo

MARCH 10, 2023

What is a Protocol for Customer Service in Mexico: Why have one? A protocol for customer service in Mexico is a detailed guide that describes how employees in a nearshore location should act with the customer when establishing contact or following up on interactions. Why have a customer service protocol?

Customer Service 78

Customer Service Service Nearshoring Regulations 78

Simplr

SEPTEMBER 26, 2022

This article is part of Simplr’s CX Data Lab , where we leverage analytics and data science from within the Simplr platform to uncover best practices and trends in customer service interactions. We here at Simplr see hundreds of thousands of customer service emails every day. Businesses have the same issue. Use Case: When Spam Attacks!

Customer Service 91

Customer Service Service Efficiency Automation 91

Perficient Digital Transformation

APRIL 17, 2024

Empowering Automation in the Digital Era In this highly digitally connected world, companies are always looking for new and creative ways to improve efficiency, simplify procedures, and provide better customer service. It is a browser extension.

E-Commerce 105

E-Commerce Data Entry Automation Robotics Process Automation 105

Everest Group

JULY 27, 2023

Cloud Services PEAK Matrix® Assessment – North America In the continuously maturing cloud adoption landscape, enterprises are leveraging cloud services to increase operational efficiency, enable business innovation, and accelerate organizational growth.

Service 52

Service Healthcare Analytics Marketing 52

Hyland

JUNE 20, 2022

Your HR team’s new — hyper-efficient — normal. The question and challenge for most human resources (HR) departments is how to do this efficiently, so both the employee and organization benefit. Employees may still be working with manual or paper-based processes, which are efficiency killers in increasingly remote workplaces.

Efficiency 52

Efficiency Human Resources Engineering Jobbing 52

IBM Services

MARCH 14, 2024

Apache Kafka stands as a widely recognized open source event store and stream processing platform. All major cloud providers provide managed data streaming services to meet this growing demand. In addition, the Event Streams service supports a rich set of metrics produced by the server.

Administrative 90

Administrative Efficiency Accounting Service 90

Everest Group

APRIL 17, 2023

LIVE WEBINAR Continuous Modernization in an Era of Cost Efficiency: Perspectives for BFS Firms in APAC April 18, 2023 | 11 a.m. IST | 1:30 p.m. SGT | 2:30 p.m. JST | 3 p.m.

Efficiency 52

Efficiency Banking Outsourcing Sales 52

Everest Group

JULY 20, 2023

Identity and Access Management (IAM) Services PEAK Matrix® Assessment The demand for Identity and Access Management (IAM) services in the global business landscape is accelerating due to digital transformation trends, the importance of data protection, and the complexities of managing IT environments.

Management 52

Management Service Regulations Insurance 52

Everest Group

SEPTEMBER 8, 2023

Digital Twin Services Digital twins, virtual replicas of physical products, processes, and systems, are playing an instrumental role in aiding enterprises to reduce downtime, improve product tracking and tracing, and closely monitor asset conditions by simulating diverse scenarios.

Service 52

Service Marketing Collaborations Research 52

Everest Group

AUGUST 2, 2023

Network Transformation and Managed Services PEAK Matrix® Assessment – System Integrators (SIs) As enterprises embrace their digital transformation journeys, they are becoming cognizant of the critical role that network transformation plays. They strategically realign their network approach, focusing on use case relevance and value creation.

Managed Services 52

Managed Services Management Service Automation 52

Magellan Solutions

MAY 15, 2024

Can you imagine cutting your IT costs by up to 45% while boosting operational efficiency by 65%? IT Support in Business Technology drives modern business operations by enhancing efficiency, connectivity, and innovation. Efficiencies and profitability would only improve with it. Does this sound too good to be true?

Cybersecurity 52

Cybersecurity E-Commerce Outsourcing Efficiency 52

IBM Services

DECEMBER 18, 2023

Urban planning Governments use GIS data and GIS-based solutions for urban planning: zoning and land use projects, natural disaster and health event response, roadway system and building design, utility distribution, energy production, and waste and resource management.

Government 103

Government Sourcing Reduced Costs Efficiency 103

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

Perficient Digital Transformation

JULY 23, 2023

Introduction: In this blog post, we focus on the HCL Commerce Search Service and specifically highlight Elasticsearch, an integral component of this service. Advantages: One of the key advantages of using Elasticsearch within the HCL Commerce Search Service is its efficient handling of large volumes of data.

E-Commerce 52

E-Commerce Service Engineering Efficiency 52

IBM Services

MAY 17, 2023

Business leaders know that their organization’s success relies on its ability to keep essential processes running smoothly and efficiently. Communication technology like email and Slack have become so essential that business grinds to a halt if there are gaps in service.

Management 73

Management Service Automation Out-Tasking 73

31 West

MAY 22, 2023

The unmatched features of SharePoint help increase the efficiency of business processes through content sharing, recording, and publishing. Moreover, SharePoint helps improve the IT help desk support services through automation of the process. Here is how various features of SharePoint work to improve organizational efficiency.

Collaborations 130

Collaborations Efficiency Automation Management 130

Perficient Digital Transformation

JANUARY 8, 2024

Reading Azure EventHub Data into DataFrame using Python in Databricks Azure EventHubs offer a powerful service for processing large amounts of data. In this guide, we’ll explore how to efficiently read data from Azure EventHub and convert it into a DataFrame using Python in Databricks.

Efficiency 52

Efficiency Management Service 52

Offshore India Data Entry

APRIL 19, 2024

Outsourcing has revolutionized the way businesses operate, offering a strategic solution to streamline processes, reduce costs, and boost efficiency. Business Process Outsourcing (BPO) goes beyond mere task delegation; it involves tapping into external expertise to improve operational efficiency, cut costs, and foster growth.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Data Entry 98

Intugo

MARCH 21, 2023

What is a Protocol for Customer Service in Mexico: Why have one? A protocol for customer service in Mexico is a detailed guide that describes how employees in a nearshore location should act with the customer when establishing contact or following up on interactions. Why have a customer service protocol?

Customer Service 52

Customer Service Service Nearshoring Regulations 52

Magellan Solutions

FEBRUARY 13, 2020

But if you carefully examine the situation, the reason for their poor performance might be because your team was not given the resources to optimize their sales efficiency. What is Sales Efficiency? Not to be confused with sales effectiveness, sales efficiency refers to how fast your sales team operates.

Sales 52

Sales Efficiency Out-Tasking Call Center 52

Redial

MARCH 10, 2023

Insurance policies provide a safety net that can help mitigate the negative effects of accidents, illnesses, natural disasters, and other unexpected events. These professionals have the necessary skills and experience to manage policies efficiently, that will ensure compliance with industry standards and regulations.

Call Center 130

Call Center BPO Outsourcing Nearshoring 130