McKinsey and Company
MARCH 2, 2023
Top executives at Google, Intel, and Pfizer spoke with McKinsey’s Ziad Haider about the risks that their companies have faced and anticipate facing in 2023.
Metasource
FEBRUARY 28, 2023
Business process outsourcing (BPO) is a practice in which an organization contracts a third-party service provider to perform business tasks on their behalf. Many people still connect BPO with its roots in call centers abroad. However, it has dramatically expanded and evolved as not only the internet but advanced technology solutions have become critical to business success.
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SEBPO
FEBRUARY 27, 2023
BLOG Tips to Set You Up for Outsourcing Success in 2023 February 27, 2023 2022 is in the rearview mirror and as businesses look ahead, we have some helpful tips to set you up for success in 2023. 1. Retain Top Talent “Offering people fulfilling work, ongoing opportunities to grow and learn, flexibility and diverse, value-oriented workplaces will all be essential in 2023,” says Forbes’ Bernard Marr.
31 West
FEBRUARY 27, 2023
With more and more businesses embracing the hybrid and remote work trends, remote desktop software is a must for companies operating remotely. These software solutions are designed to automate technical operations, making management easier for admins and IT specialists. This allows technicians to get access to the devices operating remotely, discover all assets on these devices, and resolve bugs.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Forrester Digital Transformation
FEBRUARY 28, 2023
Enterprise Architecture is so important… Clients all over Europe and in the US, continuously tell me about the importance of enterprise architecture (EA) within their organizations. Client’s explain the critical role EA plays in successful digital transformation. Enterprise architects help the business in defining a technology strategy that will support the business strategy.
The Global Small Business Blog
MARCH 3, 2023
©iStock/Black_Kira First there was ChatGPT , then DALL-E 2 and Midjourney , and now Blue Mail. Artificial Intelligence (AI) is coming into our world fast. If you are not familiar with any of these, check them out. AI technology will become the way of the future soon – sparking creativity and expanding the range of what's possible.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
31 West
FEBRUARY 26, 2023
Cloud firewalls, also called cloud security or cloud computing, is an accumulation of safety standards developed to safeguard the cloud-based infrastructure of an organization. These safety standards control the access of data and user traffic and review authentication of devices, protecting data privacy from unauthorized users. Cloud-based firewalls also sustain regulatory data observance, protecting cloud applications and data.
Forrester Digital Transformation
MARCH 2, 2023
Given years of cyberespionage, attacks on elections, and, more recently, the melding of kinetic and digital warfare in the Russia-Ukraine war, private sector security leaders in all industries must recognize and prepare for more brazen and frequent nation-state cyberattacks.
The Global Small Business Blog
FEBRUARY 27, 2023
©iStock/Alinakho What's affecting me, my clients, my colleagues and other global small business owners: A global fashion brand pairs sustainability and growth. Steve Jobs said your overall happiness in life really comes down to asking 4 simple questions. How a global hospitality brand is making it personal. Quote of the week: “Your time is limited, so don't waste it living someone else's life.” ― Steve Jobs Companies that change the game can change the world. 5 tips to become a social global ent
Redial
MARCH 3, 2023
Handling high call volume can be challenging for any customer service team , especially in today’s fast-paced business and competitive environment, where customers demand quick and efficient service. But properly managing high call volumes and providing exceptional customer service should be easy with the right strategies and customer service methods.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
McKinsey and Company
MARCH 1, 2023
New data regulations from the European Union require organizational attention, and three key steps can help navigate the data privacy landscape.
Forrester Digital Transformation
MARCH 2, 2023
AIOps is a fast moving and expanding technology arena that organizations big and small are adopting. The breadth of capabilities under the AIOps umbrella is massive and the approach and perspectives for implementing it can be confusing. Understanding which vendor supports your perspective is your first step towards a successful AIOps implementation and this landscape report provides you a starting point.
The Global Small Business Blog
MARCH 1, 2023
©iStock/gustavofrazao There are a plethora of resources right at your fingertips for taking a business global. Why not explore a few of them? Market diversification tool Free Trade Agreement (FTA) tariff tool Customs Info Tariff Database Foreign Retaliatory Tariffs Global Market Finder (Census) Take a deep breath. One step at a time. Start with the Market diversification tool which can help you identify potential new export markets using your current trade patterns; enter the products you export
Perficient Digital Transformation
FEBRUARY 28, 2023
As a Lead Technical Consultant, Sandeepkumar Gupta delivers excellent experiences to our clients and is always working for the betterment of his team. Sandeepkumar came to Perficient in 2022 and is incredibly valued for his Sitecore knowledge and blogging contributions. Sitecore recently announced six Perficient colleagues have been awarded Sitecore MVP status for 2023.
Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst
Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.
McKinsey and Company
FEBRUARY 27, 2023
Pharmaceutical companies are using recent advances in digital technologies to improve care strategies and provide hope for rare disease patients across thousands of different rare diseases.
Forrester Digital Transformation
MARCH 3, 2023
This series helps technology and digital business leaders think beyond traditional software selection methods and master the fundamentals.
The Global Small Business Blog
FEBRUARY 28, 2023
©2023 Women Entrepreneurs Grow Global®. All rights reserved. Have you wondered how to grow and learn as a leader? How to engage teams to give (and get) best results? Or, how to access a new market before you enter it? Then you should sign up for our next wegginar® Wednesday, March 1st at 11 AM Central Time. Susie Quesada, 3rd generation owner and President of Ramar Foods International, will discuss all of the above centered around " Creating a Company Culture That Inspires Global Growth.
Raya Contact Center
MARCH 1, 2023
Check out our exciting day at the Gulf Customer Experience Awards 23 in Dubai! We attended the CX TrendTalks and Gulf Customer Experience Awards 23 ceremony in Dubai! The talk’s main topic is an interesting look at The Future of CX in the Gulf. We mingled with our valued clients and CX experts sharing, insights, best practices, celebrations, and smiles!
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Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.
McKinsey and Company
FEBRUARY 28, 2023
Innovation ecosystems can generate economic, financial, and social benefits for all, and there’s new federal funding to build them. A six-step playbook could help leaders get them right.
Forrester Digital Transformation
MARCH 3, 2023
Until recently, discussions about Zero Trust (ZT) in Europe focused on the what and why. The last year has seen a significant shift in the market, and organizations have now begun focusing on the how. European organizations see significant value in adopting Zero Trust and have taken steps to prioritize adoption.
inDinero
MARCH 2, 2023
Cryptocurrency is no longer a niche product. Crypto investments are now one of the hottest trends for businesses of all sizes — and the IRS has taken note. Cryptocurrency tax rules can be complicated and confusing, but you definitely need to report your crypto gains. Here’s a look at what happens if you don’t report cryptocurrency on taxes — along with answers to common crypto tax questions.
Go4Customer
MARCH 1, 2023
The BPO industry has been a front for every customer-centric company ever since its advent. Customers are the consumers of our products and services so it is paramount to tend to their requirements and concerns at every point. Therefore, it calls for strong, skillful dedicated team members working on the customer's requirements. The BPO industry has opened a large employment window for entry-level jobs all over the world.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
McKinsey and Company
MARCH 1, 2023
CBDCs are digital currencies issued by central banks. Their value is linked to the issuing country’s official currency.
Forrester Digital Transformation
MARCH 3, 2023
More Low-Code Development Requires More Low-Code Developers As low-code platform adoption and use rises, the need for low-code developers continues to grow. While Forrester recently argued that embracing low-code can mitigate the general shortage of developer talent, hiring a low-code developer remains tricky.
Perficient Digital Transformation
MARCH 1, 2023
Businesses of all sizes utilize the robust customer relationship management (CRM) platform Salesforce to control their marketing, sales, and customer service operations. However, manual deployment and release management may become time-consuming and error-prone as firms expand and their Salesforce instance gets more complicated. This is where a DevOps platform like Copado may help Salesforce teams wanting to expedite their deployment process by providing several advantages.
Go4Customer
FEBRUARY 28, 2023
Artificial Intelligence (AI) and Machine Learning (ML) are rapidly changing the way we live and work. AI refers to the development of computer systems that can perform tasks that typically require human intelligence, such as visual perception, speech recognition, decision-making, and language translation. Machine learning, on the other hand, is a subset of AI that allows systems to improve their performance on a particular task th.
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
McKinsey and Company
MARCH 2, 2023
Leadership coach Sally Helgesen breaks down the “how” of inclusive communication, and the simple method she uses to assess workplace culture.
Forrester Digital Transformation
MARCH 2, 2023
Create A Customer-Obsessed Growth Engine To Thrive In Tough Times Today, the world is more challenged than ever as a series of health, environmental, socioeconomic, and geopolitical crises have pushed uncertainty to extreme levels. This systemic disorder and uncertainty exposed a lack of customer focus in many organizations.
Perficient Digital Transformation
MARCH 3, 2023
In this post, we’ll walk through how Amazon Web Services (AWS) and Perficient, a Platinum Partner for Adobe, can help customers accelerate their Digital Content Management with Adobe Experience Manager. Digital Content Management Trends As customer expectations evolve rapidly there is unprecedented audience demand for new content. With this comes many challenges for creatives and marketers such as: Streamline digital asset creation, management, and delivery.
Zinnov
MARCH 3, 2023
A major US pharma company with a global workforce of over 11,000 people across 3 continents wanted to expand their capabilities by building a Center of Excellence (COE) in the Machine learning & Artificial Intelligence domain. The facility was key in driving innovation for the organization by leveraging cutting-edge AI and ML technologies. The client wanted to access and harness global talent to become a powerhouse for new initiatives.
Speaker: Michelle Meyer, Founder and CEO of MatterProviders
Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.
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