Redial
JANUARY 25, 2023
Outsourcing has come a long way since its inception in the early 1990s. Initially seen as a way for companies to cut costs by delegating certain tasks to external providers, outsourcing has evolved into a fundamental part of many industries.
Perficient Digital Transformation
JANUARY 23, 2023
Picture this (Also, metaphorically, you link it with your department) : You are working remotely as your office is testing the hybrid workplace model when your VPN connection suddenly fails, causing a delay in sending an important email to a client.
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Velocity Global
JANUARY 24, 2023
In a global economy, attracting and retaining top talent is essential for companies competing on an international stage. One way to give your company a competitive edge is to offer a flexible workspace that meets the needs of today’s distributed workforce.
Intelligent Sourcing
JANUARY 26, 2023
Global versus local outsourcing Do they actually differ? Depends, really. There is no easy “yes” or “no” answer to the question.
Advertiser: ZoomInfo
ABM gets better with age — but unfortunately, marketers don't have the luxury of pouring it into an oak barrel for a couple decades to let it mature. It’s clear there’s a maturity gap in ABM strategies, so how can marketers start closing it?
The Global Small Business Blog
JANUARY 23, 2023
©iStock/jacoblund What's affecting me, my clients, my colleagues and other global small business owners: Finding your way in your new global business. Why it's important to plant the seeds for entrepreneurs. Building a brighter policy future for American entrepreneurs. Quote of the week: "As an entrepreneur, you have to be OK with failure.
Forrester Digital Transformation
JANUARY 26, 2023
Here’s a thought experiment to test if your organization is ready for the future of localization. When you think about your customer and employee experience (CX and EX), do you think about what it’s like in each of their languages? Or do you unconsciously assume a monolingual experience?
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Perficient Digital Transformation
JANUARY 23, 2023
Perficient is excited to extend our partnership with Morgan Pressel, LPGA professional golfer and NBC Golf Channel analyst. We’re proud to partner with a golf pro like Morgan who, in addition to displaying Perficient on her apparel, shares our drive, determination, and commitment to excellence.
The Global Small Business Blog
JANUARY 27, 2023
©iStock/johavel Some of the best lessons in business, people and life come from unexpected places and can shift an executive’s position by suddenly granting the gift of deep and unexpected knowledge. Here are four tips that a global team can teach you about success. global team success tips
Forrester Digital Transformation
JANUARY 25, 2023
Yesterday, the Justice Department and eight states sued Google, accusing the company of illegally abusing its monopoly on the technology that powers online advertising. According to the Department’s complaint, Google’s dominance enables the company to take at least $0.30
31 West
JANUARY 25, 2023
A service desk is a link between your business and customers. They are the face of your business. The type of customer service you provide can play a major role in customer retention, customer loyalty, and brand image.
Advertiser: G-P
Global expansion brings many opportunities for companies. However, there are pitfalls along the way that can slow down progress. In this eBook, we look at the 7 key challenges to global growth, and ways to minimize expansion headaches.
Perficient Digital Transformation
JANUARY 27, 2023
DevSecOps is an approach to software development that emphasizes security as a critical aspect of the development process. It is a combination of development (Dev), security (Sec), and operations (Ops) practices that work together to build, test, and deploy secure software.
McKinsey and Company
JANUARY 24, 2023
A decade of favorable macroeconomic conditions and relatively easy growth has ended, signaling a new urgency for US wealth managers to rethink operating models and reenergize growth. Insights on Financial Services Financial Services
Forrester Digital Transformation
JANUARY 24, 2023
There is no single green or sustainable consumer. Learn the value of segmenting your customer base by their green purchasing habits. Age of the Customer B2C Marketing Climate Action CMO Trends Sustainability
31 West
JANUARY 25, 2023
Most IT companies have embraced help desk software solutions, and it’s not hard to see why. These applications are engineered to automate complex ITSM operations and simplify all kinds of technical jobs. A commonly asked question is, what should you look for in help desk solutions?
Speaker: Soula Courlas, Interim Chief People Officer, PwC & Sara Blanchard, Director & National Culture Lead, Workforce of the Future, PwC
Join PwC’s Interim Chief People Officer, along with their Director & National Culture Lead, to learn how they are connecting their hybrid workforce with innovative strategies and 10KC’s all-in-one platform. The event will be an opportunity for HR and people leaders to gain actionable talent experience strategies to engage and develop their workforces.
Perficient Digital Transformation
JANUARY 27, 2023
2023 is going to be a challenging year for CFOs.
Forrester Digital Transformation
JANUARY 23, 2023
In 2023, Empowered Customers Are Engaging Differently With Brands In 2016, we introduced Forrester’s Empowered Customer Segmentation, based on consumer behavior we’ve been monitoring and analyzing since the 1997 launch of Forrester Analytics’ Consumer Technographics® survey data.
31 West
JANUARY 23, 2023
When your IT agents have the right tools, it gets easier for them to manage users and handle all technical operations efficiently. The ITSM software is one such smart and automated help desk application that streamlines your IT operations and helps you deliver excellent service to the end user.
Speaker: Michelle Meyer, Founder and CEO of MatterProviders
Michelle Meyer is here to walk you through the future of supply chain strategy, and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new supply chain design in this post-pandemic era of economic uncertainty.
Perficient Digital Transformation
JANUARY 25, 2023
2023 has commenced, and rates are climbing, inflation is bubbling, and banking customers are continuing to demand hyper-personalized products and experiences from their institutions. Here are five banking trends we’re forecasting for the new year.
Forrester Digital Transformation
JANUARY 24, 2023
As B2B marketing continues to evolve, addressing shifts in buyer behavior has become a top priority for marketing leaders. These shifts, driven by the proliferation of data, include the rise of buying groups and the preference for self-guided, anonymous or pseudonymous buying journeys.
31 West
JANUARY 23, 2023
Businesses these days are increasingly using Microsoft Office 365. All kinds and sizes of companies are opting for this Microsoft Office Suit to increase productivity and ROI.
Advertiser: ZoomInfo
More than two years in, COVID-19 is far from over. Businesses are tasked with beating pre-COVID numbers, making marketing crucial. This is your time to create brand awareness, bring in the best leads, and play a vital role in new and existing profit.
Perficient Digital Transformation
JANUARY 24, 2023
In the first blog in this series, Getting Started On Embedded Finance , we defined embedded finance and took a high-level look at the goals and strategy a firm should take at the outset of its modern embedded finance journey.
ScaleHub
JANUARY 25, 2023
Business is becoming more socially conscious, but this shift isn’t just about getting a “do-gooder” sticker for a company’s PR or website. Socially conscious actions have shown positive returns for both businesses and communities at-large – and none more so than Impact Sourcing.
Forrester Digital Transformation
JANUARY 27, 2023
Has your company’s demand and ABM program earned bragging rights? Nominate it for Forrester’s 2023 B2B Program Of The Year Award and showcase it on stage at B2B Summit North America. Account-Based Marketing (ABM) B2B Marketing
V-Soft Consulting
JANUARY 27, 2023
Customer satisfaction is one of the most important goals for companies. Every organization goes to the lengths to satisfy their customers and win customer loyalty to expand their business with the goal of serving them better in the future.
Advertiser: G-P
The fintech industry is growing exponentially. Companies can find the talent they need in top emerging fintech hubs around the world. Highly skilled global candidates are available to hire — companies just need to know where to look for them.
Working Solutions Outsourcing
JANUARY 23, 2023
Improving the customer experience is essential for any company—not just for its reputation but also for its bottom line. According to Zendesk, 42% of B2C consumers will make more purchases from a business after receiving a “good customer service experience.”
McKinsey and Company
JANUARY 27, 2023
Digital-native start-ups and healthcare incumbents can both play important roles in building and scaling digital therapeutics to improve the management of chronic health conditions. Insights on Life Sciences Pharmaceuticals
Forrester Digital Transformation
JANUARY 27, 2023
The privacy landscape is shifting quickly. It's a critical time for B2C marketers to get involved in their organizations’ privacy programs. Age of the Customer B2C Marketing marketing & privacy privacy promoted
The Global Small Business Blog
JANUARY 25, 2023
iStock/jittawit.21 PWC UK analyzed over 200,000 jobs in 29 countries to explore the economic benefits and potential challenges posed by automation. They've identified three waves of automation that might unfold over the next 20 years.
Speaker: Rod Robinson - SVP of the Supplier Diversity Practice, Insight Sourcing Group
In this exclusive webinar, Rod Robinson, SVP of the Supplier Diversity Practice Lead & Center of Excellence, dives into the key benefits corporations are seeing emerge from their supplier diversity programs and how you can gain invaluable competitive advantages with a supplier diversity program of your own.
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