Sat.Jan 21, 2023 - Fri.Jan 27, 2023

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The New Age of Outsourcing: How Technology, and AI are Changing the Game 

Redial

Outsourcing has come a long way since its inception in the early 1990s. Initially seen as a way for companies to cut costs by delegating certain tasks to external providers, outsourcing has evolved into a fundamental part of many industries. Today, it is a strategic tool that businesses use to gain a competitive edge, drive innovation, and improve efficiency.

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“Just send me a WhatsApp!” How Can Salesforce WhatsApp Integration Benefit Enterprises? – Part 1

Perficient Digital Transformation

Picture this (Also, metaphorically, you link it with your department) : You are working remotely as your office is testing the hybrid workplace model when your VPN connection suddenly fails, causing a delay in sending an important email to a client. Attempts to contact the IT helpdesk are unsuccessful as they also work remotely. A ticket is eventually raised, and the issue is resolved with a simple reboot, but the delay causes the email to be overdue.

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Flexible Workspaces: How Offering Flexible Workspaces Helps Build Better Teams

Velocity Global

In a global economy, attracting and retaining top talent is essential for companies competing on an international stage. One way to give your company a competitive edge is to offer a flexible workspace that meets the needs of today’s distributed workforce. Below is a look at how offering flexible workspace solutions helps global employers attract and retain top talent across borders.

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What are the benefits of Global Outsourcing?

Intelligent Sourcing

Global versus local outsourcing Do they actually differ? Depends, really. There is no easy “yes” or “no” answer to the question. The term “outsourcing” refers to a business activity when a corporation employs a third party to carry out duties, manage operations, or offer services on the firm’s behalf. This could imply that you could […] The post What are the benefits of Global Outsourcing?

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Today in Global Small Business: Finding the Way in Your New Global Business

The Global Small Business Blog

©iStock/jacoblund What's affecting me, my clients, my colleagues and other global small business owners: Finding your way in your new global business. Why it's important to plant the seeds for entrepreneurs. Building a brighter policy future for American entrepreneurs. Quote of the week: "As an entrepreneur, you have to be OK with failure. If you're not failing, you're likely not pushing yourself hard enough." – Alexa von Tobel, founder of LearnVest Expert advice and insights for older entrepren

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The Future of Localization is Here: Are You Ready?

Forrester Digital Transformation

Here’s a thought experiment to test if your organization is ready for the future of localization. When you think about your customer and employee experience (CX and EX), do you think about what it’s like in each of their languages? Or do you unconsciously assume a monolingual experience?

Marketing 246

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From tailwinds to crosscurrents: Resilient growth in wealth management

McKinsey and Company

A decade of favorable macroeconomic conditions and relatively easy growth has ended, signaling a new urgency for US wealth managers to rethink operating models and reenergize growth.

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Tips That a Global Team Can Teach You About Success

The Global Small Business Blog

©iStock/johavel Some of the best lessons in business, people and life come from unexpected places and can shift an executive’s position by suddenly granting the gift of deep and unexpected knowledge. Here are four tips that a global team can teach you about success.

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What The Justice Department’s Lawsuit Against Google Means For Marketers

Forrester Digital Transformation

Yesterday, the Justice Department and eight states sued Google, accusing the company of illegally abusing its monopoly on the technology that powers online advertising. According to the Department’s complaint, Google’s dominance enables the company to take at least $0.30 of every dollar spent using Google’s advertising technology.

Marketing 246
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ZenDesk vs SysAid Compared 2023

31 West

When your IT agents have the right tools, it gets easier for them to manage users and handle all technical operations efficiently. The ITSM software is one such smart and automated help desk application that streamlines your IT operations and helps you deliver excellent service to the end user. The software can be deployed on the cloud or your premises.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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What is the future of work?

McKinsey and Company

Just like the world at large, the world of work shifts and changes over time. The future of work refers to an informed perspective on what businesses and other organizations need to know about how work could shift (given digitization and other trends), plus how workforces and workplaces can prepare for those changes, big and small.

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Will Automation Impact Jobs?

The Global Small Business Blog

iStock/jittawit.21 PWC UK analyzed over 200,000 jobs in 29 countries to explore the economic benefits and potential challenges posed by automation. They've identified three waves of automation that might unfold over the next 20 years. Discover what those three waves are and whether automation will impact jobs in the future.

Jobbing 207
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Empowered Customers Seek Three Types Of Brand Experiences

Forrester Digital Transformation

In 2023, Empowered Customers Are Engaging Differently With Brands In 2016, we introduced Forrester’s Empowered Customer Segmentation, based on consumer behavior we’ve been monitoring and analyzing since the 1997 launch of Forrester Analytics’ Consumer Technographics® survey data.

Analytics 240
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What Are The 10 Best Microsoft Office 365 Features?

31 West

Businesses these days are increasingly using Microsoft Office 365. All kinds and sizes of companies are opting for this Microsoft Office Suit to increase productivity and ROI. The cloud-based tools of Office 365 help your organization create a productive workflow through effective communication and collaboration. The best part of Microsoft Office 365 is that you can easily integrate the new applications with your existing Microsoft tools.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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The health benefits and business potential of digital therapeutics

McKinsey and Company

Digital-native start-ups and healthcare incumbents can both play important roles in building and scaling digital therapeutics to improve the management of chronic health conditions.

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A Full Stack Global HR Platform

The Global Small Business Blog

©iStock/gorodenkoff Easing the HR burdens that come with running any business, let alone those with employees outside of the U.S., is critical in a time when budgets and well-being are top of mind. On-boarding is a crucial area for employers to consolidate technology, especially when hiring a mixed population of contractors and full-time hires. The Deel HR platform, considered a full stack global HR platform, streamlines this process by utilizing Google Suite.

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Putting the Revenue in Marketing Technology

Forrester Digital Transformation

As B2B marketing continues to evolve, addressing shifts in buyer behavior has become a top priority for marketing leaders. These shifts, driven by the proliferation of data, include the rise of buying groups and the preference for self-guided, anonymous or pseudonymous buying journeys.

Marketing 225
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Perficient Extends Our Hole-In-One Partnership with LPGA Golfer Morgan Pressel

Perficient Digital Transformation

Perficient is excited to extend our partnership with Morgan Pressel, LPGA professional golfer and NBC Golf Channel analyst. We’re proud to partner with a golf pro like Morgan who, in addition to displaying Perficient on her apparel, shares our drive, determination, and commitment to excellence. Check out the video below for a special message from Morgan about our partnership.

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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Semiconductor fabs: Construction challenges in the United States

McKinsey and Company

Major semiconductor players have undertaken and announced US-based fab construction projects, and more are under consideration. Here’s a road map for moving ahead.

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Listen to wegg's How She Went Global® Podcast Episode #23

The Global Small Business Blog

©2023 Women Entrepreneurs Grow Global®. All rights reserved. Successful women entrepreneurs and business owners share stories about going global, and offer new ways to take on the world, stay inspired and have fun every month on the super successful How She Went Global® podcast. Haven't listened to it yet? Well you are in for a big treat – and a lesson or two from a female founder on what it takes to go global.

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Now Accepting Nominations: Forrester’s Demand & ABM Program Of The Year Award

Forrester Digital Transformation

Has your company’s demand and ABM program earned bragging rights? Nominate it for Forrester’s 2023 B2B Program Of The Year Award and showcase it on stage at B2B Summit North America.

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2023 Initiatives for the CFO & CIO

Perficient Digital Transformation

2023 is going to be a challenging year for CFOs. Rising inflation (and interest rates) , labor shortages and workplace transformations, continued supply chain complications , and increasingly complex and controversial external reporting requirements are all just a few of the major obstacles facing organizations in the new year. With so many issues at the doorstep and mixed indicators adding to the confusion, one could make the argument that 2023 will be even tougher than the recent years.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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How ambidextrous leaders manage through volatile times

McKinsey and Company

When uncertainty reigns, the best leaders play both defense and offense. That requires honing three types of competitive edge: insights, commitment, and execution.

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Major Global System Integrators (GSIs) – Trends & Insights

Zinnov

Digital transformation and customer experience enhancement have been on the priority list of enterprises globally for some time now. For which, enterprises are either looking to reassess existing systems or are in the process of replacing their legacy IT systems altogether. The push to bring in the change has compelled enterprises to focus on Outsourced and Managed services, Application/Solution Deployment, Consulting, and Advisory services – this has translated into a massive opportunity for Gl

Advisory 105
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Agile + Low Code = Digital Transformation Rocket Fuel

Forrester Digital Transformation

Truly digital firms have business models with technology at the core, and this technology is software. For such firms, software is an expression of the business. To become truly digital, complementary approaches to people, process, and technology are needed. The unresolved need for more developers (the people) is well and painfully understood.

Software 130
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5 Banking Trends We’re Forecasting for 2023

Perficient Digital Transformation

2023 has commenced, and rates are climbing, inflation is bubbling, and banking customers are continuing to demand hyper-personalized products and experiences from their institutions. Here are five banking trends we’re forecasting for the new year. 1. Banks are focused on efficiency initiatives to optimize their operations and lower costs. Three prominent areas where there is a strong desire to optimize: Data.

Banking 111
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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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How Daiichi Sankyo Europe drives growth with digital and analytics

McKinsey and Company

Digital and analytics can markedly improve life sciences companies’ engagement with customers. Daiichi Sankyo Europe’s CEO Jan Van Ruymbeke explains the challenges to adopting digital and analytics and how his company overcame them.

Analytics 101
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Boosting Customer Satisfaction and Loyalty with ServiceNow CSM

V-Soft Consulting

Customer satisfaction is one of the most important goals for companies. Every organization goes to the lengths to satisfy their customers and win customer loyalty to expand their business with the goal of serving them better in the future. Many organizations are harnessing technologies and different platforms to level up their game and improve customer experience.

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Service Providers Set For Growth In 2023 Despite An Uncertain Business Outlook

Forrester Digital Transformation

Growth despite turbulent surroundings 2022 was a tough year, and economic forecasts show uncertainty about what will happen in 2023. Complex global geo-political conditions see constant announcements of budget cuts, layoffs, and tech exec’s priorities being re-shuffled.

Service 130
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Embedded Finance: Bolstering Brand Experiences

Perficient Digital Transformation

In the first blog in this series, Getting Started On Embedded Finance , we defined embedded finance and took a high-level look at the goals and strategy a firm should take at the outset of its modern embedded finance journey. In this blog, we will look at how a non-banking company can offer bank-like perks to its clients and workers. When a non-financial firm offers embedded banking, they offer a branded checking account to hold funds and make payments for the betterment of the company and it

Finance 111
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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.