Sat.Jul 23, 2022 - Fri.Jul 29, 2022

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Seven Best Practices to Follow During a VDI Implementation

Everest Group

Driven by the increasing numbers of mobile workers during the pandemic, VDI implementation has rapidly grown as a secure solution that provides flexibility and cost savings. While it’s a good fit with today’s steadily growing remote workforce , VDI must be implemented properly to avoid pitfalls. Read on to learn the challenges and benefits of implementing a virtual desktop infrastructure.

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Women-Focused Investment Is Essential to Economic Development

The Global Small Business Blog

©iStock/Ridofranz Despite the relative sophistication of its economy and business environment, South Africa’s record in regards to its promotion of women in the business environment is poor. If women are to take their place as equal citizens in South Africa, this must include their ability to run and to grow businesses. Funders should be taking note.

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Your Customer's Journey Isn't Working (And How to Fix It)

Aspirant

In order to find a flaw in your go-to-market strategy, you will first need to have a good understanding of both your customer and your competition.

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Port In The Storm: Takeaways From Amazon’s Q2 2022 Earnings

Forrester Digital Transformation

After years of spending lavishly on growth, Amazon cut costs in Q2 2022, reducing headcount by 6% and, according to CEO Andy Jassy, “improving the productivity of [its] fulfillment network.” As a result, Amazon reported a $2 billion loss, marking the business’s second consecutive quarterly loss, which hasn’t happened since 2014. Amazon’s revenue rose 7.2% […].

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Hire a Dedicated Web Development Team: A Detailed Guide

Groove Technology

The software and services sector has historically had a number of quick-moving innovations, and IT companies are constantly working to keep up with or even get ahead of their rivals in this market. And in that race, hiring a professional dedicated web development team from the outside has always been a viable alternative that many businesses worldwide favor as a cost-effective fix.

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Today in Global Small Business: Indiana, the New Startup Capital

The Global Small Business Blog

©iStock/Big Joe What's affecting me, my clients, my colleagues and other global small business owners: Indiana, the land of startups. Yes, you read that right. Tech workers want to stay home, especially in San Francisco. Governments of the United States of America and the 17 partner economies on the occasion of the Supply Chain Ministerial Forum says , "The shocks to global supply chains from pandemics, wars and conflicts, extreme climate impacts, and natural disasters have put in stark relief t

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Three Truths About Value For Customers (Hint: You Cannot “Deliver” It)

Forrester Digital Transformation

Is your organization starting to embrace the idea that value for customers matters? Great. But your organization cannot “deliver” it. No one can. That’s not how value works. Check out this 90-second video below (no audio) to learn: Three truths about value for customers that explain why no organization can “deliver” it.

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Outsourcing vs. Outstaffing IT Models: What’s The Difference?

Groove Technology

IT outsourcing and outstaffing models have developed to service businesses worldwide. While both strategies essentially work in the same way—remote developers employed by a different (non-your) organization assist you with the jobs your in-house team is unable to complete—they are not the same. Discerning the right strategy for your projects can be aided by understanding the distinctions between outsourcing and outstaffing models.

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Alibaba Goes From a 1 Million Goal to 2,000 Small U.S. Businesses Per Year

The Global Small Business Blog

©iStock/Robert Way Alibaba is going through a major transformation – transformation these days means cutting budgets, firing people and running a much leaner ship. Also with the transformation comes a more realistic goal on their future performance. History: Alibaba launched its B2B eCommerce site, Alibaba.com, in the U.S. three years ago and set a goal of adding 1 million local businesses and global reach, but the company has fallen short of those targets in the ensuing years, the report said,

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Top 6 IT Challenges in Healthcare Industry

31 West

Global Healthcare spending’s could reach over $10 trillion in the years to come. IoT (The internet of things) can lower the costs of operational and clinical inefficiencies by $100 billion per year. But the real kick in the pants is the challenges that bubble up with the incorporation of the Information Technology in Healthcare Industry. These new technologies have the potential to pose the most fearsome challenges which can’t be ignored by a wise CEO of this industry.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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US Banking Customers Will Soon Demand These Features. Does Your Mobile App Offer Them?

Forrester Digital Transformation

When a customer opens a mobile banking app, they are usually trying to complete a specific task: paying a bill, seeing how much money they have left for the month, finding a recent transaction, requesting money from a friend, etc. But banking customers increasingly want more and better features on these apps. Forrester’s Mobile Banking […].

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Forward Thinking on the sustainability revolution in textiles and the fashion industry with Edwin Keh

McKinsey and Company

The leader of a cutting-edge institute talks about innovative new materials that “eat” carbon and may enable cotton growing without irrigation, as well as the potential for building the world’s shortest supply chain in two 40-foot containers.

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4 Harmful Innovation Myths

Perficient Digital Transformation

Creating a culture of innovation is a fragile effort. It needs to be nurtured and encouraged. If your work culture doesn’t allow for creativity, your organization’s big ideas might pop like a broken lightbulb! In the world of digital marketing and consumer experience, things change so quickly that you can’t let your ideas be shattered. You could get trampled by your competitors who avoided the following four harmful innovation myths.

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What Is A Phishing Attack, And How To Prevent It?

31 West

A phishing attack involves social engineering where the attackers dupe people to steal confidential data. The hostiles mainly aim for credit card details and login credentials. In this type of cyber-attack , the enemies pretend to be a trusted body. They mislead victims to open an email or text message that carries malware. As soon as the recipient clicks the malicious link, the installation of malware starts.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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Customer Service Unplugged — Or Why Empathy Matters

Forrester Digital Transformation

When you strip a song down to its base, you end up with a simple acoustic version, free of overproduction or electronic distractions. The most striking example of this for me is Eric Clapton’s version of “Layla” from MTV Unplugged. When you strip a contact center down to its base, you end up with one-on-one […].

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Should US banks be moving to next-generation core banking platforms?

McKinsey and Company

Banks today urgently need a new core platform, but building one is time-consuming, expensive, and uncertain. It may help to think strategically and pursue a two-track process.

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Nitin Garg Achieved His Dream to Work in the U.S.

Perficient Digital Transformation

Perficient is regularly recognized as a best place to work with a culture that encourages all colleagues to grow both personally and professionally. We have the best and brightest colleagues in the industry, and company initiatives like Growth for Everyone , our LiveWell@Perficient wellness program, and learning resources like Perficient Academy offer every colleague the opportunity to grow.

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Razor-sharp Solution Sizing for IT Services – How to Ensure Competitive Pricing | Webinar

Everest Group

ON-DEMAND WEBINAR. Razor-sharp Solution Sizing for IT Services – How to Ensure Competitive Pricing. There is clear intentionality as IT applications and infrastructure move to managed services, a shift that the global challenge to find talent across industries accelerated. Pricing model asks are now moving from simple day rates to more complex pricing constructs, such as pricing for agile pods, weekly pricing, fixed fee, and output and outcome-based pricing.

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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US Federal Government Continues Cybersecurity Leadership With New OMB Memo

Forrester Digital Transformation

Recently released Office of Management and Budget (OMB) memo M-22-16 outlines, and further aligns, Federal Civilian Executive Branch (FCEB) agencies’ FY2024 budgetary considerations for cross-agency cybersecurity investments. The guidance in M-22-16 provides enables federal civilian agencies to properly assign cyber initiative funding towards the most critical areas of cybersecurity.

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US summer travel 2022

McKinsey and Company

McKinsey’s recent US travel survey shows that leisure travel is booming, and this summer many people are planning to take their vacations “no matter what”.

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What Successful Customer Obsession Should Be Like in Your Company

Perficient Digital Transformation

Obsession is often misconstrued in many forms, but when it comes to your customers, it’s seen as a competitive advantage that helps your organization develop personalized content for your buyers. It can also help your business to curate customer journeys so focused on the customer that you’ll never feel as though you’re missing the mark in meeting the expectations of your target audience.

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Build a Mission Worthy Team

.orgSource

When the first crew of astronauts departs for Mars, Suzanne T. Bell’s work will play a large role in their success. Bell is an associate professor of industrial and organizational psychology at DePaul University. She studies team composition. During the Mars mission, astronauts will be confined in a space the size of a studio apartment […]. The post Build a Mission Worthy Team appeared first on.orgSource.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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From Question Mark To Exclamation Point: Takeaways From Spotify’s Q2 2022 Earnings

Forrester Digital Transformation

In Q2 2022, Spotify’s revenue, advertising, and monthly active users (MAUs) grew, defying fears that inflation and subscription fatigue would weaken demand. Spotify’s strong Q2 2022 performance continues the company’s rebound from its bouts with cancel culture in Q1 2022. Advertising Growth Is Solid, But Subscriptions Bolster Business Unlike Snap and Twitter, whose revenues fell […].

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Building decarbonization: How electric heat pumps could help reduce emissions today and going forward

McKinsey and Company

The electrification of heating systems could play a significant role in the transition to net zero—and heat pumps are emerging as a solution.

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How to get a list of properties of a Content Type defined in Optimizely

Perficient Digital Transformation

Properties are simply fields used to create a content type in Optimizely. In this blog, we will learn how to get a list of properties of a specific content type defined in Optimizely. These properties can be simple text, rich text, images, links, etc. Content. In Optimizely CMS, the first term you will hear is content. Content is just like items in Sitecore.

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5 Remote Work Productivity Metrics You Should Keep a Check on

Globalization Partners

Several industries had embraced remote working long before the 2020 pandemic. However, since the Covid-19 outbreak, flexible working arrangements have become even more popular. The benefits of remote teams have become more apparent to companies as they can hire people from all over the world while saving on office space, utility bills, and other resources.

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Personal Advice On How To Earn Extra Points In Your Next Forrester Wave™

Forrester Digital Transformation

As I wind down the last few days of my Forrester career before I retire, I am very conscious of the fact that I am leaving behind two customer experience (CX) analysts who are in various phases of creating a Forrester Wave™. I won’t be here to see them through the process, so I wrote […].

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Coca-Cola: The people-first story of a digital transformation

McKinsey and Company

With thousands to train, the transformation of Coca-Cola’s commercial product supply operations needed buy-in from the boardroom to the front line.

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A Contact Center Success Story: Driving Value Through Better Experiences

Perficient Digital Transformation

Patient centric operations are top-of-mind in healthcare organizations (HCOs). HCOs must prioritize, protect, and continuously improve the customer experience to achieve member satisfaction and retention. Our payer client believed they could achieve this necessary improvement by assessing contact center agent knowledge. So, we partnered with the payor to identify actionable ways to drive greater operational value through its contact center.

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The Power of Working with a Woman-Owned Businesses

V-Soft Consulting

The tech industry is growing in enthusiasm for working with minority and women-led businesses. There are many benefits for businesses to working with female-led companies. V-Soft Consulting is a WBENC, Women's Business Enterprise (WBE) Certified technology company. V-Soft is run by CEO Radhika Veer.

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.