Magellan Solutions
OCTOBER 26, 2023
There are over a hundred thousand business process outsourcing companies operating worldwide, and among the critical decisions you’ll face is selecting the ideal partner to meet your business’s unique demands. How can you narrow down the searches? Remember, there’s around 10-15% annual growth of BPO companies worldwide , which intensifies the competition for delivering top-notch service quality.
The Global Small Business Blog
OCTOBER 25, 2023
©iStock/Rawpixel Why is Global Business Services (GBS) becoming more popular? While Shared Services has proven its worth in simplifying back-office support functions and maintaining them in-house, GBS takes the concept further and enhances it in several critical ways: Global reach Integrated capabilities Cost efficiency Focus on customer-centricity Flexibility and scalability If you want to achieve greater growth and excellence, GBS is the way forward.
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Intugo
OCTOBER 25, 2023
Why outsource customer service in Mexico Nowadays, outsourcing specific processes and/or tasks, for example, customer service, usually represents a competitive advantage for companies that choose to do so. Therefore, it is not surprising that, over time, the number of companies that decide to outsource customer service in Mexico increases to delegate the management of tasks or specific services to specialized and external companies.
Auxis
OCTOBER 23, 2023
Organizations are integrating outsourcing to tackle talent shortages and rising costs. Explore the impact of the Hybrid Outsourcing Model on modern businesses.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Everest Group
OCTOBER 23, 2023
Global Business Services (GBS) organizations are at the forefront of driving transformation and efficiency across enterprises. However, they often fall short in one critical aspect: change management. Learn why GBS leaders must begin implementing change management strategies today, starting with a comprehensive 12-step program. Reach out to discuss with our analysts.
The Global Small Business Blog
OCTOBER 23, 2023
©iStock/gorodenkoff What's affecting me, my clients, my colleagues and other global small business owners: Setting up your ecommerce strategy. Uniting a divided workforce. How does AI think ? We are only starting to understand that. Quote of the week: "People tend to think of the web as a way to get information or perhaps as a place to carry out e-commerce.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Perficient Digital Transformation
OCTOBER 25, 2023
What about Rendering Parameters? I recently did a POC using rendering parameters in a component in XM Cloud. In this blog i will describe my approach, issues faced and how i overcame them. Adding a rendering to a component, is relatively straight forward in Sitecore development, i.e.( [link] ). However, there are some circumstances where things are a little bit more complex (than they need to be).
inDinero
OCTOBER 21, 2023
Knowing how to keep track of business expenses is key to visualizing cash flow and maximizing tax deductions, but finding a system that is simultaneously easy, efficient, and accurate is no easy task. In this article, we’ll tell you everything you need to do to track expenses on autopilot, organize tax filings at the click of a button, and keep your most important financials front and center.
The Global Small Business Blog
OCTOBER 27, 2023
©iStock/wildpixel The Cato Institute has published three new essays for Cato’s Defending Globalization project: Globalization and Growing Global Equality The Reality of American “Deindustrialization” Globalization Has Propelled India to Prosperity To access them all, visit here.
Raya Contact Center
OCTOBER 27, 2023
The UAE is known as a shopping haven from luxury brands to exclusive items and everything in between. It’s a shopping addict’s dream. Known for having extravagant malls and a thriving fashion scene with Dubai Fashion Week just ending a week ago, it’s no wonder all eyes are on Dubai and the UAE. And with technology taking the forefront in the UAE it’s no surprise that the e-commerce landscape is quite promising.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Perficient Digital Transformation
OCTOBER 25, 2023
Here at Perficient, we work with strategic business partners and enterprise-level clients to drive strategic growth in their digital, data, and operational processes. Since the advent of ChatGPT, I find myself bearing witness to the hyperpaced digital metamorphosis taking place in businesses across the globe. Central to this paradigm shift is Artificial Intelligence (AI).
SEBPO
OCTOBER 25, 2023
BLOG Nightmares in Advertising October 25, 2023 Gather ‘round the watercooler for a series of stories that will send shivers down the spines of even the most seasoned Ad Operations professionals. We asked our team of experts to share their most chilling, cautionary tales to help your business avoid these same perils and emerge triumphant in Q4. Prepare yourselves for… Nightmares in Advertising A Haunting Lack of Bandwidth It’s a challenge most in the industry are familiar with; there’s a seasona
The Global Small Business Blog
OCTOBER 24, 2023
©2023 Laurel J. Delaney. All rights reserved. If you missed the 8th Annual Global Small Business Forum 10/20/23, all you can do at this point is check this out, LinkedIn post , and then sign up for next year's: 10/18/24 – scroll down and look for Subscribe for Updates. The forum is all about learning how to take your business to the next level, global.
Eclaro
OCTOBER 27, 2023
When Eclaro Academy opened its doors a decade ago in Manila, the dream was to create an institution that would help children in the Philippines not only obtain an outstanding education, but help them build a foundation of knowledge, experience and skills that would empower them to change their lives and that of their families and communities as they evolved into invaluable members of the global workforce.
Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst
Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.
Perficient Digital Transformation
OCTOBER 27, 2023
On October 25 th , 2023, Perficient presented a webinar that was hosted by commerce experts: Sergio Granada , SAP Commerce Technical Director Ignacio Pascual , SAP Commerce Delivery Director Alejandro Granada , SAP Commerce Solutions Architect Kim Williams- Czopek , GM of Commerce Operations They discussed the intricacies of migrating to SAP Commerce Cloud.
The Scalers
OCTOBER 26, 2023
Most offshore development companies build tech teams with engineers who jump from one project to another. This traditional approach to offshoring works for organisations that need external developers for short-term tasks. For instance, you can hire a development team on a five-month project to launch a new product. But what if you want to build or extend your current software development team with fully dedicated developers?
The Global Small Business Blog
OCTOBER 26, 2023
©iStock/Outflow Designs On the current state of AI, the latest annual McKinsey Global Survey confirms the explosive growth of generative AI (gen AI) tools. Less than a year after many of these tools debuted, one-third of their survey respondents say their organizations are using gen AI regularly in at least one business function. The expected business disruption from gen AI is significant, and respondents predict meaningful changes to their workforces.
IBM Services
OCTOBER 25, 2023
Implementing generative AI can seem like a chicken-and-egg conundrum. In a recent IBM Institute for Business Value survey, 64% of CEOs said they needed to modernize apps before they could use generative AI. But simultaneously, generative AI has the power to transform the process of application modernization through code reverse engineering, code generation, code conversion from one language to another, defining modernization workflow and other automated processes.
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Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.
Perficient Digital Transformation
OCTOBER 23, 2023
At Perficient, we’re thrilled to announce that we are a Gold Sponsor of this year’s Next.js Conference , hosted by Vercel. This much-anticipated event will take place on October 26th at the iconic SF Jazz in San Francisco, and just like last year, it will feature a vibrant virtual component for attendees to stream for free. In 2022, more than 50,000 enthusiasts joined us virtually, and this year promises to be even bigger and better.
Intelligent Management Inc.
OCTOBER 24, 2023
When managing an organization as a system, there are only a few factors that are important. One of these factors is the effective synchronization of the various activities in the organization. This is valid whether we are talking about production, projects, or any other process. In TOC (Theory of Constraints), successful synchronization happens when we are able to manage the “Constraint”, or strategic leverage point, appropriately.
Everest Group
OCTOBER 26, 2023
Cloud Services in Insurance The insurance industry has been relatively slow in adopting digital measures due to regulatory constraints and product complexities. However, carriers are embracing the change to become risk mitigators. With the exponential rise in claims costs and unprecedented levels of underwriting losses during these challenging times, the need for value maximization, resource optimization, and achieving agility and scalability has become increasingly urgent.
IBM Services
OCTOBER 24, 2023
Making the right technology investment decisions today is critical to building competitive advantage, fueling innovation and driving ROI. However, dispersed, unreliable data and time-consuming, error prone processes can lead to bloated budgets, ineffective planning and missed opportunities. Organizations need simplified, integrated and automated solutions to help optimize IT spend, improve operations and drive greater financial returns.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Global Help Desk Services
OCTOBER 26, 2023
There’s nothing more exciting than telling a prospective client “We can definitely do that for you! Let’s get started!” But sometimes, we have to say “no.” And it’s not because we aren’t equipped to handle the request. It’s because the requester doesn’t realize what they’re asking for is pretty much impossible. Or at the very least, what they want is so prohibitively expensive that none but the biggest companies could afford it.
Amzur
OCTOBER 25, 2023
Introduction AI is rapidly becoming a universal force in our world, significantly impacting various industries and reshaping the technological landscape. Particularly in the tech and IT sectors, it is revolutionizing the way things work, from self-driving vehicles and voice-activated personal assistants to complex algorithms that are used for recommendations and fraud detection, among others.
Everest Group
OCTOBER 26, 2023
Everest Group proudly participated in three noteworthy global sustainability events in Manhattan this September: Climate Week NYC, the 78 th session of the UN General Assembly (UNGA 78), and the Clinton Global Initiative (CGI) annual meeting. These events centered around economic inclusion, climate change, health access, biodiversity, and other critical concerns.
IBM Services
OCTOBER 26, 2023
A corporate sustainability report is a comprehensive document that outlines a company’s efforts, policies, practices and performance related to social, environmental and economic sustainability. Corporate sustainability reports assess sustainability using three key parameters: environmental, social and governance , often abbreviated as ESG. This blog focuses on the importance of sustainability reference architecture and how it helps companies meet their sustainability goals, especially mee
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
Auxis
OCTOBER 25, 2023
AI-powered automation was the central theme of UiPath’s Forward VI conference, held in Las Vegas from October 9-12. Auxis, as one of the sponsors, joined more than 3,000 automation professionals at the conference geared towards showcasing ‘AI at work.
Blue Ocean
OCTOBER 23, 2023
(This is updated version of our most popular blogs: 52 RFP Questions (2013), 51 RFP Questions (2016), 60 RFP Questions (2020)) Every few years we update our recommended list of contact center RFP Questions. With every evolution in technology, workforce trends, and consumer expectations, the questions shift—which is testament to why generic, boilerplate RFPs never work for outsourcing customer care.
Everest Group
OCTOBER 24, 2023
Cloud Services – Europe In the continuously maturing cloud adoption landscape, enterprises are leveraging cloud services to increase operational efficiency, enable business innovation, and accelerate organizational growth. There is a cautious approach to adoption due to the current economic headwinds, prompting enterprises to scrutinize their cloud modernization spend and focus on cloud operations.
IBM Services
OCTOBER 24, 2023
As enterprises invest their time and money into digitally transforming their business operations, and move more of their workloads to cloud platforms, their overall systems organically become largely hybrid by design. A hybrid cloud architecture also means too many moving parts and multiple service providers, therefore posing a much bigger challenge when it comes to maintaining highly resilient hybrid cloud systems.
Speaker: Michelle Meyer, Founder and CEO of MatterProviders
Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.
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