Raya Contact Center

OCTOBER 3, 2021

It is a great recognition that further motivates us to continue improving. As a BPO industry leader on a customer experience (CX) transformational journey, these CCW awards are a fruition of our efforts towards excellence and global expansion.”. About Raya CX.

Business Process Outsourcing 98

Business Process Outsourcing BPO Customer Support Outsourcing 98

Perficient Digital Transformation

OCTOBER 20, 2021

Each year, we bring together a panel of female leaders in the industry to discuss the difficulties and highlights of being a female leader in the digital space. . Loni’s answer was similar in that the pandemic has taught us to not take anything for granted. With the world being virtual, so was our Women in Digital panel.

Retail 81

Retail Jobbing Government Sales 81

Intelligent Management Inc.

OCTOBER 28, 2021

We take it for granted that by receiving an education we also receive information about using our brains in a more effective way. Indeed, a fear of negative consequences will be a major hurdle for people in embracing any decision that leaders may want to implement.

Risk Management 97

Risk Management Risk Management Design Government 97

TTEC

OCTOBER 8, 2021

Robert Passikoff, founder and president of the research consultancy Brand Keys, offers insight into the new loyalty paradigm, including surprising results from his firm’s latest Loyalty Leaders survey. Consumer expectations in a category generally move about 20 times faster than a brand’s ability to keep up with expectations.

Retail 52

Retail Research Analytics Government 52

Perficient Digital Transformation

OCTOBER 27, 2021

I want to talk to you about the importance of User Groups in today’s business environment, which has found companies experiencing the need to undergo sweeping, rapid changes. Learn more about what it’s like to work at Perficient at our Careers page. Can I bend your ear for a moment? Enter the User Group.

Jobbing 72

Jobbing Sales Management 72

IBM Services

OCTOBER 1, 2021

When business leaders think about digital transformation, what comes to mind is improving customer experience, boosting the business’ agility or increasing access to data-driven insights. One of the things that COVID has taught us is the critical importance of being adaptable,” explains Jim. Cultivating a future-fit workforce.

Pharmaceuticals 52

Pharmaceuticals Healthcare Engineering Research 52

Everest Group

OCTOBER 14, 2021

But it doesn’t have to be “us” versus “them.” IT spend is spearheading the growth of an organization, with IT spending worldwide expected to reach about US$4.2 I can imagine that the IT audience reading this blog can talk in detail about procurement’s insufferable demeanor and uninvited settlement on their home ground.

Sourcing 52

Sourcing Cybersecurity Right-Sizing Risk Management 52

Perficient Digital Transformation

OCTOBER 7, 2021

We’ve all been spoiled by how easy Amazon and other leading e-commerce leaders have made it for us to find related items when we browse their websites. That process works because of taxonomy, the system the organization uses to categorize its various pieces of content. Services and physicians versus conditions. More conversions.

Healthcare 69

Healthcare E-Commerce Government Marketing 69

SirionLabs

OCTOBER 8, 2021

Join us for this exclusive workshop on 10 th Nov. In this video, Reinhard Plaza-Bartsch, Vodafone’s Head of Digital Supply Chain & Operations talks about Vodafone’s smarter contracting journey powered by SirionLabs. We are thrilled to shine in the following categories: meets requirements, quality of support, ease of use.

Advisory 52

Advisory Outsourcing Operations Sales Finance 52

SirionLabs

OCTOBER 1, 2021

Join us for this exclusive workshop on 10 th Nov. In this video, Reinhard Plaza-Bartsch, Vodafone’s Head of Digital Supply Chain & Operations talks about Vodafone’s smarter contracting journey powered by SirionLabs. We are thrilled to shine in the following categories: meets requirements, quality of support, ease of use.

Advisory 52

Advisory Outsourcing Operations Sales Finance 52

The Scalers

OCTOBER 12, 2021

But it isn’t just about creating new offerings. Overall, business leaders that embrace Industry 4.0 If you’re looking to build an engineering team to transform your business, feel free to reach out to us. One of our senior executives will get back to you shortly and help you move forward based on your requirements.

Engineering 79

Engineering Software Manufacturing Automation 79

SIG Speaks

OCTOBER 1, 2021

To learn more about the Summit, check out the Summit website and share it with your team to plan your trip. . Procurement leaders can come out of the pandemic stronger by leveraging next-gen tools such as analytics, artificial intelligence, and automation. Using Data Analytics to Manage GNFR Expenses and Improve Profitability.

Co-Sourcing 40

Co-Sourcing Facilities Management Sourcing Analytics 40

The Hackett Group

OCTOBER 6, 2021

But even Amazon’s leaders are concerned about the sustainability of a model that produces staff turnover at a rate of 3% a week. According to the Work Institute, voluntary turnover alone cost US business $630 billion in 2019! Yes, many leaders have been paying more attention to the wellbeing of their employees since Covid.

Jobbing 52

Jobbing Human Resources Finance Marketing 52

Anexa

OCTOBER 1, 2021

And while some of these individuals are good and ready to get back to the office and in-person meetings, many of us have realized a new level of efficiency that has come from dispensing with the travel and formalities of live meetings. Check in with Anexa today to learn more about partnering with one of the best BPO companies in the market.

BPO 52

BPO Outsourcing Sales Business Process Outsourcing 52

IBM Services

OCTOBER 26, 2021

Political, business and community leaders across the spectrum will gather at Glasgow’s COP26 in November to discuss and accelerate action towards the goals of the Paris Agreement and the UN Framework Convention on Climate Change. IBM has been a committed leader in the environmental and sustainability space for over 50 years.

Government 52

Government Collaborations Accounting Automation 52

Simplr

OCTOBER 19, 2021

With the increasing popularity of chatbots, it’s important to know this tool’s latest trends, capabilities, and best practices so that you’re using bots in the most effective, profitable way…. Read on as we share the latest stats and trends you need to know about chatbots in 2021. What do customers think about chatbots?

Sourcing 96

Sourcing Sales Retail Customer Service 96

Zinnov

OCTOBER 8, 2021

The first decade of Nintex was all about organically building from the grounds up, with the launch of Nintex Forms in 2010 and partner-led sales through alliances such as HighPoint and RDA Corp. In an episode of the Zinnov Podcast in May this year, he said, “We have three core tenets in the business, and they guide us each and every day.

Automation 80

Automation Sales Software Right-Sizing 80

Pure Moderation

OCTOBER 4, 2021

Everything You Need To Know About Outsourced Customer Support. Outsourcing customer support is not about cutting corners, it’s about fulfilling the needs of your customers in the best possible way. Common Misunderstandings About Outsourcing Customer Services. Common misunderstandings about Outsourcing Customer Services.

Customer Support 52

Customer Support Outsourcing Customer Service Call Center 52

Zinnov

OCTOBER 27, 2021

While companies and employees were earlier contemplating about how they would shift to a completely remote model, they are now assessing the feasibility of a hybrid working model where a percentage of employees can work from office and the rest can operate completely remotely.

Manufacturing 59

Manufacturing Collaborations Healthcare Software 59

Anexa

OCTOBER 15, 2021

Although the banking industry had already been undergoing significant change prior to the pandemic (in the previous decade, the branch footprint had already shrunk by about 20% in the US), a growing consumer trend had been identified and banking knew where it needed to go with the onset of COVID-19. Information technology?

Business Process Outsourcing 40

Business Process Outsourcing Outsourcing Banking Right-Sizing 40

Zinnov

OCTOBER 13, 2021

As the pandemic necessitated en masse remote working, it compelled leaders to explore completely virtual centers to leverage the best digitally skilled talent to meet the company’s goals. Want to know more about how Zinnov can help your business grow with Virtual Accelerators?

Banking 52

Banking Healthcare Efficiency Flexibility 52

Zinnov

OCTOBER 8, 2021

The first decade of Nintex was all about organically building from the grounds up, with the launch of Nintex Forms in 2010 and partner-led sales through alliances such as HighPoint and RDA Corp. In an episode of the Zinnov Podcast in May this year, he said, “We have three core tenets in the business, and they guide us each and every day.

Automation 52

Automation Sales Software Right-Sizing 52

Zinnov

OCTOBER 25, 2021

In the US alone, ~4 Mn workers have quit their jobs every month since April 2021 , according to the Bureau of Labor Statistics’ data. In fact, a 20% attrition rate in a 100-member organization in the US could translate into costs upwards of USD 1 Mn. 300 Mn people started working from home for the first time when COVID hit.

Jobbing 52

Jobbing Engineering Marketing Collaborations 52

Zinnov

OCTOBER 25, 2021

In the US alone, ~4 Mn workers have quit their jobs every month since April 2021 , according to the Bureau of Labor Statistics’ data. In fact, a 20% attrition rate in a 100-member organization in the US could translate into costs upwards of USD 1 Mn. 300 Mn people started working from home for the first time when COVID hit.

Jobbing 52

Jobbing Engineering Software Marketing 52

Velocity Global

OCTOBER 6, 2021

Globalization is an established part of the modern world, so most of us do not realize the benefits it brings to our everyday lives—such as easy access to a variety of different cuisines or new technologies developed by countries half a world away. Contact us to get started. Table of Contents. What is Globalization ?

Payroll 119

Payroll Jobbing Marketing Labor Costs 119

Amzur

OCTOBER 28, 2021

It provides us with an overview of the program and how overall classes and methods are defined. Using RBS, we can define the Ruby classes, modules, methods, instance variables, variable types, and inheritance. Let us debunk the top myths of the RoR programming language. RoR is all about quality.

Offshoring 91

Offshoring Right-Sizing Efficiency Design 91

Zinnov

OCTOBER 13, 2021

Here are three common yet inadequately addressed mistakes that companies make while trying to hire and retain top talent, and the best practices that can help leaders strategize better. Having detached, inaccessible leaders. As Napoleon Bonaparte once said, “A leader is a dealer in hope.”

Jobbing 52

Jobbing Marketing Flexibility Collaborations 52

TTEC

OCTOBER 11, 2021

Here is a quick dive into each metric and how CX leaders can take actionable steps to improve customer interactions. It's calculated by asking questions about the customer's experience, which is formatted into a survey scale that can range from 1-3, 1-5, or 1-10. CX leaders need to understand the context behind customer interactions.

Analytics 52

Analytics Offshoring Software Sales 52

Amzur

OCTOBER 14, 2021

Want to know more about how remote working teams help you optimize your time and cost compared to traditional hiring methods? Experienced and senior executives require a good amount of information about an employer before they make a decision. They are concerned about trade secrets and confidential information. .

Right-Sizing 85

Right-Sizing Jobbing Administrative Software 85

Amzur

OCTOBER 28, 2021

It provides us with an overview of the program and how overall classes and methods are defined. Using RBS, we can define the Ruby classes, modules, methods, instance variables, variable types, and inheritance. Let us debunk the top myths of the RoR programming language. RoR is all about quality.

Offshoring 52

Offshoring Right-Sizing Efficiency Design 52

Velocity Global

OCTOBER 18, 2021

Depression interferes with a person’s ability to complete physical job tasks about 20% of the time and reduces cognitive performance about 35% of the time. 35% of people feel worried about retaliation from their employer if they seek mental health care. 90% of employees report that workplace stress affects their mental health.

Co-Sourcing 52

Co-Sourcing Out-Tasking Flexibility Human Resources 52

SirionLabs

OCTOBER 13, 2021

G2 is a leader when it comes to helping business leaders make data-driven technology buying decisions. The platform uses information sourced from third-party product reviews, online sources, and social networks to algorithmically generate scores, which are in turn used to compile their annual leaderboard across software categories.

Finance 52

Finance Software Sourcing Engineering 52

SirionLabs

OCTOBER 13, 2021

G2 is a leader when it comes to helping business leaders make data-driven technology buying decisions. The platform uses information sourced from third-party product reviews, online sources, and social networks to algorithmically generate scores, which are in turn used to compile their annual leaderboard across software categories.

Finance 52

Finance Software Sourcing Engineering 52