The Global Small Business Blog

FEBRUARY 26, 2024

©iStock/FeelPic What's affecting me, my clients, my colleagues and other global small business owners: Global small businesses need financial services , not charity. Today’s small businesses face extraordinary multi-layered challenges on local, state, national and global levels. Here's why. China holds the key to speeding up debt relief and ending the “silent crisis” that is holding back attempts to tackle poverty in the world’s poorest countries, a senior World Bank official has said.

Service 214

Service Retail Banking 214

IBM Services

FEBRUARY 26, 2024

This week, as thousands of network operators, technology vendors, and mobile device providers from all over the world converge on Barcelona for Mobile World Congress , it’s the perfect time to discuss how IBM® is shaping the future of network operations and telecommunications. Outside the glitz of new phones, connected cars and 5G with everything, there are some real challenges the industry must address.

Automation 103

Automation Retail Banking Efficiency 103

Transparent BPO Outsourcing

FEBRUARY 26, 2024

Award continues recognition of Transparent BPO as one of the world’s best outsourcing services providers Transparent BPO, a leading nearshore, and offshore contact center solutions provider is pleased to announce the company’s selection for The 2024 Global Outsourcing 100® by the International Association of Outsourcing Professionals® (IAOP®). The Global Outsourcing 100, now in its eighteenth year, is a prestigious […] The post IAOP Names Transparent BPO a Top 100 Global Outsourcing Provid

Global Outsourcing 98

Global Outsourcing BPO Outsourcing Nearshoring 98

IBM Services

FEBRUARY 26, 2024

Network service outages happen. It’s not a matter of if but when. Cloud platforms and content delivery networks (CDNs) with 100% uptime SLAs aren’t immune. They experience outages just like everything else. The question is: what do you do when one of your network services goes down? Will the lack of redundant services knock you offline? Or will you failover to another provider, maintaining a seamless user experience?

Automation 87

Automation Sourcing Analytics Service 87

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Everest Group

FEBRUARY 26, 2024

Capital One’s planned US$35.3 billion acquisition of Discover Financial Services would combine two of the largest credit card companies, creating the most dominant US credit card firm. This deal holds the potential to significantly impact the banking and financial services (BFS) IT services market and providers. Read on to learn the looming risks and what to pay attention to.

Banking 59

Banking Risk Management Risk Management Marketing 59

Perficient Digital Transformation

FEBRUARY 26, 2024

How AI and Automation is Changing the Retail Game As the digital landscape continues to evolve, retailers are increasingly turning to AI and automation to gain a competitive edge. Forrester interviewed Perficient for its recent report The Forrester Tech Tide : Retail AI And Automation, Q1 2024 , and listed Perficient among sample vendors for Digital Experience Optimization.

Retail 59

Retail Automation Inventory Management Reduced Costs 59

Perficient Digital Transformation

FEBRUARY 26, 2024

Spark SQL offers a set of built-in standard functions for handling dates and timestamps within the DataFrame API. These functions are valuable for performing operations involving date and time data. They accept inputs in various formats, including Date type, Timestamp type, or String. If the input is provided as a String, it must be in a format compatible with date (e.g., yyyy-MM-dd) or timestamp (e.g., yyyy-MM-dd HH:mm:ss.SSSS) representations.

Analytics 52

Analytics 52

Ivemsa

FEBRUARY 26, 2024

There are numerous benefits when manufacturing in Mexico. From cost-effective industrial labor to reliable supply chains, and more, U.S. and other foreign manufacturing leaders have relied on Mexico for decades when it comes to expanding production. However, in addition to the many benefits, there is also risk involved when operating in any foreign country.

Manufacturing 52

Manufacturing Payroll Flexibility Administrative 52

Airswift

FEBRUARY 26, 2024

Senior software developers often find themselves at a crossroads where advancing further in their careers entails developing more than just their technical repertoire. While strong coding ability and architectural nous are vital, it is the cultivation of soft skills that truly differentiates a seasoned developer from a transformative leader.

Software 52

Software 52

Ivemsa

FEBRUARY 26, 2024

There are numerous benefits when manufacturing in Mexico. From cost-effective industrial labor to reliable supply chains, and more, U.S. and other foreign manufacturing leaders have relied on Mexico for decades when it comes to expanding production. However, in addition to the many benefits, there is also risk involved when operating in any foreign country.

Manufacturing 52

Manufacturing Payroll Flexibility Administrative 52

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Perficient Digital Transformation

FEBRUARY 26, 2024

Welcome to the era of XM Cloud, where innovation meets simplicity for marketers. XM Cloud introduces XM forms , out-of-the-box personalization , pages, and yes, even a component builder! This blog dives into the exciting world of XM Cloud components, where marketers become architects and developers remain our trusted allies. Gone are the days when marketers had to rely solely on developers for creating components.

Flexibility 52

Flexibility Collaborations Government Marketing 52

Magellan Solutions

FEBRUARY 26, 2024

Artificial intelligence (AI) in call centers can enable customer service professionals to focus on essential tasks, as 78% of them stated. The collaboration between AI and call centers is reshaping the customer service paradigm. It has led call centers to explore the benefits of AI. However, implementing AI and achieving tangible transformation still pose challenges.

Call Center 52

Call Center Customer Service Service Analytics 52

Perficient Digital Transformation

FEBRUARY 26, 2024

In the pursuit of creating inclusive environments, customizable settings emerge as a powerful tool within the realm of universal design. By recognizing and accommodating individual preferences and needs, customizable settings pave the way for a more personalized and accessible world. In this blog post, we delve into the transformative impact of customizable settings in various design domains.

Design 52

Design Healthcare Flexibility Management 52

IBM Services

FEBRUARY 26, 2024

The financial services industry has been in the process of modernizing its data governance for more than a decade. But as we inch closer to global economic downturn, the need for top-notch governance has become increasingly urgent. How can banks, credit unions, and financial advisors keep up with demanding regulations while battling restricted budgets and higher employee turnover?

Service 101

Service Regulations Engineering Banking 101

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Perficient Digital Transformation

FEBRUARY 26, 2024

Hello, Trailblazers! In this blog post, we’ll learn: What are Salesforce Queues? What is the Purpose of Queues? Permissions in the Salesforce Queue. Advantages of Salesforce Queues. Some important points. So let’s get started… What are Salesforce Queues? Salesforce queues are virtual containers within the Salesforce platform that hold records , such as leads, cases, or tasks, awaiting assignment to users or groups.

Accounting 59

Accounting Collaborations Services Contracting Efficiency 59

IBM Services

FEBRUARY 26, 2024

In January of 2024, Meta CEO Mark Zuckerberg announced in an Instagram video that Meta AI had recently begun training Llama 3. This latest generation of the LLaMa family of large language models (LLMs) follows the Llama 1 models (originally stylized as “LLaMA”) released in February 2023 and Llama 2 models released in July. Though specific details (like model sizes or multimodal capabilities) have not yet been announced, Zuckerberg indicated Meta’s intent to continue to open sou

Sourcing 126

Sourcing Research Out-Tasking Automation 126

Perficient Digital Transformation

FEBRUARY 26, 2024

Introduction To Pipeline Templates In today’s agile software development landscape, teams rely heavily on robust workflows called “pipelines” to automate tasks and enhance productivity. For DevOps teams who were historically familiar with Microsoft’s Azure DevOps CICD Automation platform, one of the most powerful functionalities rolled out by the platform that allowed teams to drastically speed up the pipeline development process was: “ YAML Templates “ YAML temp

Out-Tasking 69

Out-Tasking Automation Jobbing Collaborations 69