Thu.Mar 23, 2023

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Companies Have Agnosia About Experiences

Forrester Digital Transformation

We found that agnosia quite nicely describes what is happening with companies’ efforts around experience. Their inability to identify you as the same individual after having repeatedly interacted with them as a customer and user and employee over a period of time, might cause you to question your sanity when interacting with them.

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Office 365 Security Best Practices To Keep Your Data Safe

31 West

Microsoft Office 365 has grown popular among office-goers and businesses. Since it can be integrated with the cloud, it’s become possible to run the entire office suite in one place and access all of its applications on any device, as long as you have a stable internet connection. The popularity of Office 365 has also made it vulnerable to cyberattacks.

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Trending Sources

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A TikTok Ban? It’s America First, Taking Aim On Short-Form Video

Forrester Digital Transformation

TikTok CEO Shou Zi Chew testified before the House Energy and Commerce Committee today amidst rare bipartisan agreement that the app poses a national security threat to the US and should be banned.

Marketing 130
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How to enhance the cybersecurity of operational technology environments

McKinsey and Company

Cyberattacks on operational technology systems have been on the rise since the start of the COVID-19 pandemic. Their huge impact on industrial operations means that organizations must find answers—quickly.

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The B2B Sales Leader's Guide for Any Economic Environment

When economic headwinds pick up, sales leaders are the first to sound the alarm — and chart a new course. Longer sales cycles, larger buying committees, increased price pressure, and smaller teams can quickly combine to reduce your margin for error and increase the urgency to find a solution. To thrive in a challenging environment, sales teams need a rock-solid grasp of the fundamentals and the biggest force-multipliers they can get their hands on.

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The best startup books you shouldn’t miss

TMS

Books are the key to becoming brighter and successful from all point of view. They can make you a better person, they can give you other perspectives and offer you powerful insight. Whenever you have the chance to read, you should do it. We follow this at TMS Outsource and we’ve grown a lot in the past years. Do you know that most CEOs read around five books per month?

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Capital Markets Operations – Services PEAK Matrix® Assessment 2023

Everest Group

Capital Markets Operations – Services PEAK Matrix® Assessment The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes. They are also building operational resiliency in the post-pandemic environment by formulating transformation strategies that create a digitally-enabled value chain, including the retirement of legacy platforms, clo

Service 98

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7 Ways to Manage a Remote International Workforce

UnaTerra

Managing every team became more challenging in the past few years as remote or hybrid working become the default for many organisations. And nowhere is remote management more challenging than in an international organisation, where your workforce may be separated by time zones, language barriers and culture as well as geography. So how do you […] The post 7 Ways to Manage a Remote International Workforce appeared first on Unaterra.

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Capital Markets Operations – Services PEAK Matrix® Assessment 2023

Everest Group

Capital Markets Operations – Services PEAK Matrix® Assessment The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes. They are also building operational resiliency in the post-pandemic environment by formulating transformation strategies that create a digitally-enabled value chain, including retirement of legacy platforms, cloud m

Service 86
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Real-time data processing: Databricks vs Flink

Perficient Digital Transformation

Real-time data processing is a critical need for modern-day businesses. It involves processing data as soon as it is generated to derive insights and take immediate actions. Databricks Streaming and Apache Flink are two popular stream processing frameworks that enable developers to build real-time data pipelines, applications and services at scale. In this article, we will compare Databricks Streaming and Apache Flink to understand the underlying architecture, performance, scalability, latency a

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Taking a Family Business to a New Level

The Global Small Business Blog

©iStock/fotokostic Two siblings took their decades-old family farm business and pulled off a digital transformation. The story of Perfect Plants Nursery shows how even a decades-old, family-owned business in a historically wholesale niche can pull off a digital transformation and scale quickly. Discover how they became a fast-growth e-commerce success story.

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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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Experience-led growth: A new way to create value

McKinsey and Company

A strategy focused on improving the experience of existing customers can deliver breakthrough growth for incumbent companies—often more than double that of their industry peers.

Sales 80
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Back Promotion with Copado

Perficient Digital Transformation

A Key Component Salesforce is a powerful customer relationship management (CRM) platform that helps organizations manage their sales, customer service, and marketing processes. However, as organizations grow, and their Salesforce instance becomes more complex, manual deployment and release management can become time-consuming and error-prone. This is where a DevOps platform like Copado can help.

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How to merge talent, skills, and purpose: A chat with the Group CEO of Singlife

McKinsey and Company

Pearlyn Phau, Group CEO of Singlife, reveals some of the ins and outs of merging an insurtech start-up and a legacy player.

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People of Perficient: Meet Maria Fernanda Avendaño, Sr. Business Consultant  

Perficient Digital Transformation

Perficient is made up of thousands of talented colleagues across the world who are building the leading global digital consultancy. Every colleague has an incredible story to share, and we want to showcase the diverse perspectives, unique paths, and incredible journeys of the people impacting Perficient and our communities. We recently sat down with Maria Fernanda Avendaño from the LATAM team to learn more about how she #MakesADifference at Perficient and one of her hidden talents that you wil

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The ABM Benchmark Survey

ABM gets better with age — but unfortunately, marketers don't have the luxury of pouring it into an oak barrel for a couple decades to let it mature. In a recent survey with Demand Gen Report, we found 59% of experienced practitioners (those with ABM programs more than a year old) indicated their ABM programs are meeting or greatly exceeding their expectations, while only 45% of novices (those with ABM programs less than one year old) could say the same.

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A guide to investing in Black economic mobility

McKinsey and Company

Large segments of the Black population in the United States are underserved on a range of socioeconomic dimensions. Here’s how impact investors can help close that gap.

Banking 68
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Consulting Magazine Awards Two Perficient Colleagues for Excellence in Leadership

Perficient Digital Transformation

Erin Rushman and Kim Williams-Czopek were recognized by Consulting Magazine with a designation for Excellence in Leadership as part of the 2023 Women Leaders in Technology Awards. This award recognizes Erin and Kim for their impactful and influential contributions in the continually expanding category of technology. Consulting Magazine’s Women Leaders in Technology Awards The Women Leaders in Technology program seeks to recognize select women within the technology consulting industry who demons

Design 69
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The Committed Innovator: Working with start-ups

McKinsey and Company

Innovators from large organizations talk about working with start-ups, and how each can support the other.

Finance 87
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All About IWD 2023 Celebration at GDC Nagpur and WiT India’s First Anniversary

Perficient Digital Transformation

International Women’s Day 2023 marked one year of WiT ERG in India. Yes! WiT India turned ONE! And so, the celebration in our Nagpur office on the 17th of March was twofold fun, vigor, and joy. IWD celebration is customary in GDC Nagpur. As an organization that celebrates and champions its people, and strives to connect women and their allies across the organization through WiT ERG, it just felt right to involve everyone in this celebration – women and their allies.

Finance 69
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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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Overcoming Finance & Accounting Challenges in PE Portfolio Companies (PORTCOs)

inDinero

Introduction In today’s competitive private equity (PE) landscape, portfolio companies (portcos) frequently confront significant obstacles in managing their finance and accounting functions. This comprehensive article delves into the underlying reasons for these challenges and presents practical solutions for PE firms and their portcos to streamline their finance and accounting processes, ultimately improving overall performance.

Finance 52
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GPT & AI: The Future of Developing

Perficient Digital Transformation

I’m back, with another blog on GPT and AI. I find these advancements so interesting and fun, and here I’ll share how I use them to maximize my productivity. If you’ve struggled to figure out how to use these new tools, or use them but want to see if there’s more, this blog is for you. This is the future of developing and I couldn’t be more excited.

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Is innovation a privilege?

Capgemini

Is innovation a privilege? Lucy Mason 23 Mar 2023 Facebook Twitter Linkedin The UK’s Innovation Strategy sets out a bold vision for the UK as an Innovation Nation , detailing how the UK can reinvent itself as a driving force for global innovation – even placing innovation in the role of a new national purpose. These strategies and reports tend to focus on innovation as a system, or an ecosystem – something where external forces and organizations drive change.

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11 Cost Reduction Strategies in Procurement

Obobo

For companies looking to reduce costs, procurement is often one of the first places they look. Cost reduction during procurement processes can be accomplished through various strategies that range from the short-term to medium and long-term goals. In this blog post, we are going to examine 11 effective cost reduction strategies in procurement. We will discuss tactics for short-term wins, medium-term optimizations and long-term value creation.

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Marketing-Led COVID-19 Growth Strategies: 2022 and Beyond

More than two years into the pandemic, COVID-19 is far from over. Businesses are tasked with beating pre-pandemic numbers, making marketing more essential than ever before. This is your chance to create unprecedented brand awareness, bring in the best leads sales has ever seen, and play an instrumental role in generating new and existing business revenue.

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The complete guide to live chat support

Influx

Live chat is a powerful selling tool and the preferred customer support method for many. We’ve been delivering fast, high-quality live chat support at scale for hundreds of clients. Believe us when we say we know what successful live chat looks like. If you’re already offering live chat, optimize your support with the valuable information found in this blog.

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Sourcing for everybody’s gain

Intelligent Sourcing

Part 1: Impact sourcing, outsourcing and me Before I begin let me say that I am not specifically an impact sourcing expert based on any conventional measure, like Malcom Gladwell’s 10,000 hour rule. I was introduced to and started working on impact sourcing initiatives almost four years ago as a part-time project because my boss […] The post Sourcing for everybody’s gain appeared first on Intelligent Sourcing.

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Overcoming Finance & Accounting Challenges in PE Portfolio Companies (PORTCOs)

inDinero

Introduction In today’s competitive private equity (PE) landscape, portfolio companies (portcos) frequently confront significant obstacles in managing their finance and accounting functions. This comprehensive article delves into the underlying reasons for these challenges and presents practical solutions for PE firms and their portcos to streamline their finance and accounting processes, ultimately improving overall performance.

Finance 52
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What is Data Governance and Where to Begin

Aspirant

Data governance usually invokes anxiety in users and decision-makers because they commonly view it as an organization monster deliberately put in place to interfere with their day-to-day work. On the contrary, a data governance strategy attempts to eliminate barriers to becoming a more data-driven organization.

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The Secret to Building a Winning Hybrid Culture

Speaker: Jaime Krause & Dave Wilkin

Join talent leader, Jaime Krause, Director of Talent Inclusion & Learning at BMO, and Dave Wilkin, CEO & Co-Founder of 10KC, where they'll discuss how BMO is using 10KC’s all-in-one platform across 30K+ global employees to mobilize their winning culture across geographies & departments. Reserve your spot today for November 17th at 10:00 AM PST, 12:00 PM CST, 1:00 PM EST.

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UK Sees “Global Portfolio” Dividends Across the Atlantic | In the News

Everest Group

The CrossConnect Forum is a platform for European and United Kingdom enterprise leaders to engage partners in the Americas to overcome increasingly intense operational pressures and sustain market leadership. This first-ever forum explored a new avenue of partnership-based innovation and examined new ways to re-think and re-design the core operating systems of today’s globally-focused organizations.

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Building an award-winning global community of risk champions – with Alexander Larsen, Peter Smith and Vladislav Kulakovsky

Risk Guide

This article follows on from another Risk Champions article – Building an Effective Risk Champions Network As published by Risk Leadership Network – Publication date: Thursday, 13 May 2021 – with Alexander Larsen , Peter Smith and Vladislav Kulakovsky Creating a consistent framework for risk management across a diverse, multi-national organisation can be difficult, but a network of like-minded people can spread the culture needed for its success.

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Help Desk Scripting Is Not Just for Phones

Global Help Desk Services

Establishing clear, consistent procedures is a necessary step toward delivering excellent customer service, improving help desk efficiency and producing meaningful metrics. But these procedures aren’t limited to how you reset a password or help a user restore internet access. It’s just as important that you standardize how service requests are conducted.

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6 Advantages of Outsourcing Your International Payroll

UnaTerra

Cut costs. Improve compliance. Increase reliability, consistency and security. Discover more about the advantages of outsourcing your international payroll! 1. Improve compliance There’s a school of thought that says an outsourced international payroll solution can never truly offer the right solution, because there’s such a great difference between HR, tax and data compliance standards around […] The post 6 Advantages of Outsourcing Your International Payroll appeared first on Unaterra.

Payroll 52
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7 Ways to Supercharge Your ABM Strategy with Real-Time Intent

Streaming real-time intent is a homerun for marketing and sales’ account-based marketing (ABM) strategies—the ultimate competitive advantage. With the help of the fastest, most frictionless way to target strategic accounts with in-the-moment behavioral data, marketers can reach prospects at the very beginning of their buyer’s journey. Even before they’ve engaged with any sales or marketing channels.