The Global Small Business Blog
MARCH 14, 2023
©iStock/LinearWorld As countries around the world move forward with strategies to become “crypto hubs,” over the next eight weeks Coinbase is set to accelerate operationalizing its “Go Broad, Go Deep” international strategy in globally recognized markets across six continents.
Forrester Digital Transformation
MARCH 14, 2023
Silicon Valley Bank’s (SVB) collapse is still reverberating around global markets, causing investors to scrutinize the institutions at the heart of the startup ecosystem and prompting plunges in some banks’ stock prices despite the rapid response of banking regulators worldwide.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
The Hackett Group
MARCH 14, 2023
Finance Looks to Technology to Mitigate Productivity and Efficiency Gaps MIAMI & LONDON, March 14, 2023 – Corporate finance leaders expect to remain focused on digital transformation in 2023 to address recession, inflation, geopolitical turmoil and talent shortages, according to the 2023 CFO Agenda research from The Hackett Group , Inc. (NASDAQ: HCKT).
Forrester Digital Transformation
MARCH 14, 2023
Quota attainment is consistently used as a sales performance metric but is misunderstood and should not be used as an indicator of sales success. Read this blog to understand the reasons for quota attainment challenges and why different measures should be used.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Raya Contact Center
MARCH 14, 2023
RAYA CX gladly announces the appointment of our new CEO, Ahmed Aboulezz. Aboulezz has over 20+ years of experience in customer excellence operations and has led multiple teams across various functions and locations across the globe including North America and EMEA. He’s showcased exceptional gains for the organizations he has led having held various executive roles across the tech and BPO industries, working at France Telecom, Huawei, Xceed, Stream, IBM, and most recently Concentrix where he hea
Forrester Digital Transformation
MARCH 14, 2023
Last year, a number of Forrester analysts discussed how manufacturers are responding to the challenges their industry faces right now. As I wrote at the time: “Energy prices are scary. Supply chain disruptions are scary. Workforce modernization and empowerment are hard. Budgets are tightening. Hardware upgrades are expensive, slow, and painful.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Forrester Digital Transformation
MARCH 14, 2023
As brands contend with rising media costs, changing consumer behavior, and, for some, lackluster sales results, they continue to invest in consumer loyalty programs and technology solutions to help them engage and retain consumers. In fact, 53% of B2C marketing decision-makers plan to increase their spend on loyalty technology this year.
McKinsey and Company
MARCH 14, 2023
Judith Persichilli was confirmed as New Jersey’s Commissioner of Health shortly before the COVID-19 pandemic. She recently sat down with McKinsey to share her insights on leading through crisis and ambiguity.
Forrester Digital Transformation
MARCH 14, 2023
The explosion of account-based marketing (ABM) at scale has been enabled by the proliferation of data and insights. It’s now within the reach of all B2B marketers to get more precise about who, how, and when they are engaging with customers and prospects.
Raya Contact Center
MARCH 14, 2023
RAYA CX’s FY 2022 earnings report has been published with noticeable year-on-year growth across all figures, specifically a 54% increase in revenue, a 28.3% increase in EBITDA, and a 93.1% increase in net profit. We’re thrilled with 2022’s solid results as they’re a testament to the success of our #CX strategy, digital transformation journey, and our team’s dedication across EMEA!
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Forrester Digital Transformation
MARCH 14, 2023
For the first time in three decades, athletic retailer Adidas, reported an operating loss to the tune of €700 million ($736 million) in 2022 and warned of a €1.2 billion ($1.27 billion) revenue decrease in 2023. The incurred losses and potential revenue hit aren’t from ongoing supply chain issues or a result of inflation.
Perficient Digital Transformation
MARCH 14, 2023
Unusual riders and addendums aren’t unusual, and my workplace never disappoints me when adding another set of sparks that will forever lead to a bright vibe, even if there’s an otherwise gloomy surface beneath. No matter what it is, whether it be technology, health, or managing personal and professional lives, WiT has always convinced me to believe that “Optimism is cool again.” We can be expert negotiators when we sit down with different people, but speakers and entertai
Forrester Digital Transformation
MARCH 14, 2023
As part of Forrester’s research into securing what you sell, we have long advocated for security leaders to overlay their own activities with the rest of the product team and to engage in the product lifecycle before the product has even been defined.
Perficient Digital Transformation
MARCH 14, 2023
What is Flow Orchestration? A new Flow feature called Salesforce Flow Orchestrator enables admins to connect several Flows and business processes across numerous users. Your current Flows don’t need to be rebuilt to support the new feature because Flow Orchestrator was developed with them in mind and lets you utilize them in any new Orchestration.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
McKinsey and Company
MARCH 14, 2023
Sharpen your problem-solving skills the McKinsey way, with our weekly crossword. Each puzzle is created with the McKinsey audience in mind, and includes a subtle (and sometimes not-so-subtle) business theme for you to find. Answers that are directionally correct may not cut it if you’re looking for a quick win.
Perficient Digital Transformation
MARCH 14, 2023
As a leading global digital consultancy, Perficient’s footprint around the world is always expanding and developing. One key area of growth in 2023 is our presence in the United Kingdom. Earlier this month, Perficient opened a new office in London to accompany our existing location in Oxford, furthering our ability to support local clients and engage new logos.
Go4Customer
MARCH 14, 2023
Table of Contents: Outsourcing Customer Service Benefits of Call Center Outsourcing Drawbacks of Call Center Outsourcing Reinforcing Outsourced Call Center Team Management Listing Reasons for Client Companies Lacking Customer Support Expertise Some Idiosyncratic Techniques Used by Famous Call Center Outsourcing Services Some Famous Case Studies of Call Center Outsourcing Practice.
Perficient Digital Transformation
MARCH 14, 2023
This blog is in continuation with Introduction To Axe Tool in Accessibility Testing. I recommend you go through the blog mentioned first for a better understanding. How to Perform Accessibility Testing using the AXE tool Now we will see how to perform accessibility testing using the AXE tool. Make sure that you have already added the AXE tool to your chrome extension.
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
Everest Group
MARCH 14, 2023
LIVE WEBINAR The Talent Treasure Hunt: Where Are the Best Locations? March 14, 2023 | 9 a.m. CDT | 10 a.m. EDT | 2 p.m. GMT | 7:30 p.m. IST In 2023, business leaders will need to carefully align their workforce strategies with evolving business needs and budgets. While no location offers all the required skills at the desired price points, there are a few markets where demand is slowing, and the right talent can be found.
Perficient Digital Transformation
MARCH 14, 2023
Thing Planning Solution Perficient was recently engaged with a client that was implementing a Thing Planning solution to manage thousands of line items for their planning process. The client wanted to be able to look at a small set of data in a form and submit the changes to just those rows without having to go through the entire workflow process. Their items also had 7 years of data with a row for each year and needed to pivot on the years so that they were in columns.
McKinsey and Company
MARCH 14, 2023
As 2023 unfolds, many feel that it’s Asia’s time to lead. What are the business news stories leaders should look out for in the year ahead?
Magellan Solutions
MARCH 14, 2023
A glimpse of the Call Center Industry The first call center started its operations in the Philippines in 1992. For years, the industry significantly contributed to the country’s Gross Domestic Product (GDP). At present, 1.4 million Filipinos are currently employed in the industry (Contact Center Association of the Philippines (CCAP)). No wonder the call center industry remains to be the ‘sunshine industry’ through the years.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
McKinsey and Company
MARCH 14, 2023
Companies that take a programmatic approach to M&A deals outperform their peers, but this strategy requires differentiated capabilities and effective execution.
Capgemini
MARCH 14, 2023
EVERYDAY AI: NEXT-GENERATION SELF-SERVICE ANALYTICS Bridget Shea 15th March 2023 Facebook Twitter Linkedin Organizations have been using the term “self-service analytics” for nearly a decade now, but for many companies, it’s not a source of value generation. But businesses cannot afford to waste time or money-spinning up or supporting a self-service analytics program that people aren’t actually using or that’s not generating tangible value.
Ivemsa
MARCH 14, 2023
Mexico manufacturing has continued to grow over the years, rising 21% between 2020 and 2021. To get production up and running quickly, operators often turn to the expertise of a Mexico shelter company. A shelter serves as a legal entity for U.S. and other foreign manufacturers and provides all the administrative services necessary to do business. As more companies are considering this nearshoring strategy, here are a few important questions to always keep in mind.
Capgemini
MARCH 14, 2023
Catching Up with Capgemini Alums: YOUMNA SIRGI Capgemini 13 Mar 2023 Biography: Youmna spent three incredible years at CGS, where she supported a Salesforce implementation project for the FDA and helped to grow the early stages of the federal health practice. She then completed her MBA at the University of Oxford, where she became more connected to the UK’s start-up ecosystem through the Oxford Seed Fund and Lakestar, a European venture-capital firm.
Advertiser: G-P
The fintech industry is growing exponentially — in the first quarter of 2022, the sector saw a 182 percent increase in tech job growth. However, experts are warning that local candidates to fill those roles may become scarce in certain areas. In fact, according to a report from Korn Ferry, by 2030, more than 85 million jobs could go unfilled across three major industries: telecommunications, manufacturing, and technology.
Influx
MARCH 14, 2023
As a business owner, it’s essential to constantly seek new growth opportunities. Critical factors in successful growth are market research, a willingness to take calculated risks, and adapt to changing market conditions. Whether it’s expanding your products, entering new markets, or investing in customer support , you can use various strategies to take your business to the next level. 15 business growth strategies 1.
Capgemini
MARCH 14, 2023
Unlock business value with SAP Datasphere Hanna Eun 7 Mar 2023 Facebook Twitter Linkedin Data is a key driver and differentiator of success and yet, according to the Capgemini Research Institute report The data-powered enterprise: Why organizations must strengthen their data mastery , organizations still have ground to cover when it comes to data-driven decision making and actioning.
Infosys Consulting
MARCH 14, 2023
in the first article , I set a foundation for the need for digitization in the aged care industry. This article discusses the future of Smart AI, drivers, and barriers to this technology, and how Infosys leverages its industry experience, relationships with AI innovators, and a suite of tools to enable healthcare organizations to transition to AI-driven businesses.
Neo Group
MARCH 14, 2023
ESG (environmental, social, and governance) isn’t a new concept in the business world, but it’s quickly gaining in importance. In the last couple of years, we’ve started hearing more clients ask how different IT providers fare on ESG principles. In digging into the question, we found a lack of good information available. So we sought to create that information ourselves.
Advertiser: ZoomInfo
One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.
Expert insights. Personalized for you.
210 
Let's personalize your content