The Global Small Business Blog

MAY 22, 2023

©iStock/Tryaging What's affecting me, my clients, my colleagues and other global small business owners: Making international shipping easier for brands and retailers. General e-commerce statistics for 2023 and forward. Design thinking was supposed to fix the world. Where did it go wrong ? Quote of the week: "When ships reduce their speed they use less fuel, resulting in fewer greenhouse gas emissions and other pollutants; the global shipping industry accounts for nearly 3 percent of global green

E-Commerce 145

E-Commerce Retail Design Accounting 145

31 West

MAY 22, 2023

SharePoint is primarily a collaborative platform that enables organizations to streamline their business process with multiple features. The features like knowledge management, project management, content management, etc empower businesses to control business processes through automation and collaboration. The web-based functionalities of SharePoint are also integrated with other applications.

Collaborations 130

Collaborations Efficiency Automation Management 130

Perficient Digital Transformation

MAY 22, 2023

In today’s digital age, technology has transformed the way we live, work, and interact with the world. However, not everyone benefits equally from these advancements. Many individuals with disabilities face barriers to accessing and utilizing digital platforms and technologies. This is where assistive technology and digital accessibility come into play, bridging the gap and empowering inclusivity for all.

Out-Tasking 111

Out-Tasking Design Software Regulations 111

Eclaro

MAY 22, 2023

Legacy. It leaves a lasting touchstone to the past while providing something very much tangible in the present and dedicated to the future. That is the legacy embodied in the efforts of the R. Gene and Nancy Richter Foundation, a legacy we are always proud to help celebrate though the R. Gene Richter Scholarship.

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

IBM Business Partners

MAY 22, 2023

Site-to-site Virtual Private Network (VPN) has been used to connect distributed networks for decades. This post describes how to use a VPC VPN Gateway to connect an on-premises (enterprise) network to the IBM Cloud VPC in a transit hub-and-spoke architecture: VPN Gateway connectivity to a VPC transit hub and spoke. Each spoke can be operated by a different business unit or team.

Design 80

Design Service 80

Perficient Digital Transformation

MAY 22, 2023

A company’s brand purpose serves as its guiding light. It shouldn’t be a complicated statement filled with buzzy words. Instead, it should be a clear and simple indication as to why your brand exists (besides to make money, of course). It’s not enough to simply publish your brand purpose. You must use it to boldly separate your brand from the competition and influence customers to believe in it.

Co-Sourcing 64

Co-Sourcing Retail Marketing Healthcare 64

Perficient Digital Transformation

MAY 22, 2023

Technology has become an integral part of our daily lives in today’s rapidly advancing world. From smartphones to smart homes, technology has transformed how we communicate, work, and navigate the world. But there is one aspect of technology that often goes unnoticed, yet holds immense potential for transforming lives – assistive technology. In this blog post, we will explore what assistive technology is, its significance, and how it is empowering individuals with disabilities to live more

Out-Tasking 64

Out-Tasking Design Software Management 64

Akorbi

MAY 22, 2023

In today’s global business landscape, connecting with customers around the world is not just an advantage – it’s a must. As your business grows beyond borders, the importance of translation and localization services also increases. But how can you incorporate these services into your existing workflow without any hassles? The answer is straightforward – choose a Language Service Provider (LSP) that offers seamless integration and connectors.

Reduced Costs 59

Reduced Costs Efficiency Marketing Flexibility 59

NoonDalton

MAY 22, 2023

Technology has always been a catalyst for change in the workforce, and the impact of generative artificial intelligence (Gen AI) is no exception. Unlike previous technological advancements, Generative AI is poised to affect professions rooted in creativity and white-collar work rather than labor-intensive jobs. Writers, coders, artists, and anyone involved in generating fresh content now find themselves keeping a watchful eye on this rapidly evolving landscape.

Data Entry 52

Data Entry Healthcare Jobbing Automation 52

OpenAccess BPO

MAY 22, 2023

Customer experience (CX) has been undergoing quick significant changes since the COVID-19 pandemic as consumers continue to shift from brick-and-mortar shopping to ecommerce. What does this mean for businesses? Obviously ramping up efforts to digitize most of their services will be a norm in 2023, but what other trends should business owners look forward to?

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BPO Service Customer Support 52

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Velocity Global

MAY 22, 2023

Our customers go global for all kinds of reasons. Some don’t want to be bound by borders when hiring top talent, while others want to retain talent who relocate internationally or hire talent to spearhead growth in new markets. There is one thing they all have in common—an efficient, cost-effective way to onboard and manage their global talent while staying 100% compliant with local and international labor laws.

Regulations 52

Regulations Payroll Manufacturing Administrative 52

Infosys Consulting

MAY 22, 2023

In recent years, an increasing number of organizations have adopted immersive technologies such as extended reality (XR), virtual reality (VR), augmented reality (AR), and mixed reality (MR) to train their workforce. In Part 5 of our Enterprise Learning and Development series, experts Sandeep Choudhari, Godfrey Fernandes, and Karan Sharma explain various prime scenarios in which to implement immersive solutions, as well as the 4 stages of implementation.

Manufacturing 52

Manufacturing Design Retail Out-Tasking 52

Everest Group

MAY 22, 2023

Generative Artificial Intelligence (GAI) can deliver efficiency and scale in content production, marketing support, and media channels like never seen before while also spurring innovation. Learn about the opportunities and obstacles of Generative AI in marketing in this blog. Don’t miss the webinar, Welcoming the AI Summer: How Generative AI is Transforming Experiences.

Marketing 52

Marketing Sales Out-Tasking Streamline Operations 52

Infosys Consulting

MAY 22, 2023

Is the time for fully automated sanction screening solutions arrived? The increasing complexity of international sanctions push financial institutions to look after new solutions approaches to cope with the increasing number of false positives. The complexity of international sanctions The complexity of international sanctions regulation has been continuously increasing over time.

E-Commerce 52

E-Commerce Data Entry Administrative Banking 52

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Accounting

Invedus

MAY 22, 2023

Does your healthcare business often face billing problems? Medical billing can be a backbreaking task, especially if a small team is working on it. Successful medical billing and coding management can be an asset for healthcare professionals in today’s challenging and demanding healthcare business. Usually, 70-80% of the patients won’t pay their bills on time.

Outsourcing 52

Outsourcing Service Healthcare Regulations 52

Wirtek

MAY 22, 2023

We are excited to announce the official relocation of our Bucharest office, a move that reinforces our commitment to supporting long-term growth and enhancing collaboration with our strategic partner, ProMark. Our primary focus during the design process was to create a workplace that prioritizes employee well-being and fosters productivity. With careful planning and attention to detail, the new Bucharest office has been transformed into an inspiring work environment.

Collaborations 52

Collaborations Design 52

Perillion

MAY 22, 2023

Nowadays it's nothing unusual to ask Alexa to check the traffic for your commute, or to leave Roomba to vacuum your floors while you’re at work.

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Raya Contact Center

MAY 22, 2023

Background on RAYA CX RAYA CX, a global outsourcer specializing in customer experience management, strives to provide exceptional service to its clients and their customers. To further improve customer satisfaction and operational efficiency, RAYA CX implemented a robust Post-Call Analytics solution. This use case outlines the benefits and potential applications of such a solution in optimizing customer experience for RAYA CX’s clients.

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Analytics Efficiency Call Center Global Outsourcing 40

Advertiser: G-P

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

Payroll

Mercans

MAY 22, 2023

In circular 2023/19, dated April 14 2023, the Social Security Institution of Turkey has introduced the procedures and principles of the 5-point SSI premium incentive for employees who have opted for early retirement within the scope of Emeklilikte yaşa takılanlar (EYT). An employee who has completed a minimum of 5,000 premium days (depending on their age) will be eligible for EYT.

Payroll 40

Payroll Service 40

Raya Contact Center

MAY 22, 2023

Background on RAYA CX RAYA CX, a global outsourcer specializing in customer experience management, strives to provide exceptional service to its clients and their customers. To further improve customer satisfaction and operational efficiency, RAYA CX implemented a robust Post-Call Analytics solution. This use case outlines the benefits and potential applications of such a solution in optimizing customer experience for RAYA CX’s clients.

Analytics 40

Analytics Efficiency Call Center Global Outsourcing 40

Airswift

MAY 22, 2023

Source: Shutterstock

Marketing 52

Marketing Sourcing Outsourcing 52

31 West

MAY 22, 2023

Virtual Private Network or VPN might sound daunting at first, but it’s one of the must-haves for businesses and individuals alike. With VPN, you can safely browse the internet, install apps, and use public Wi-Fi. From a new and uncertain concept to becoming a popular business, commercial VPN has come a long way. It’s true that if you use the service right, you can enjoy streaming apps, video games, and nearly everything safely and privately.

Customer Support 130

Customer Support Right-Sizing Government Service 130

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Accounting