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Are Products Sold On Temu Made With Forced Labor?

The Global Small Business Blog

©iStock/zhaojiankang Temu, a Chinese-owned e-commerce company, selling everything from clothes to electronics and furniture, first launched in the US in 2022 and later in the UK and the rest of the world. That's the good news.

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The One and Only Web Globalization Report Card 2024 by John Yunker

The Global Small Business Blog

The exciting news is that he is finishing up his latest popular report card, " The Web Globalization Report Card 2024 ," available in two weeks. Reach out to John to learn more about his company and discover a special package deal he is offering that includes a one-hour presentation on "10 Lessons from 20 Years of Web Globalization."

Research 218
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Customer Service In 2023: CX Front And Center   

Forrester Digital Transformation

It’s news to no one that the past few years have been tough. Having only just found some stability post-pandemic, companies are now thrust into a new economic crisis. In times like these, customer service teams are often pressured to cut costs – at all costs. While we don’t expect that to change entirely, we […]

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Generative AI! ChatGPT! Hold Up — Don’t Forget People And Process

Forrester Digital Transformation

The relentless focus on new technologies such as generative AI and ChatGPT in the news media, at conferences, and in vendor pitches obscures the bigger picture: Technology plays a supporting, not leading, role in enabling certain consumer experiences or marketing execution.

Marketing 214
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IT Companies Step up Consulting Capabilities | In the News

Everest Group

Historically, Indian IT firms used consulting as the “tip of the spear” with the objective of creating more pull-through revenue for their core business.

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Introducing Forrester’s Employer Branding Research

Forrester Digital Transformation

“Now is the time … when talent is the number one priority among our leaders.” — Benji Baer, CMO at commercial real estate company CBRE The business news of late has been rife with discussions on whether or not brands should take a position on social issues.

Research 228
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Indian IT Companies Pull Plug on Russia | In the News

Everest Group

Indian software services companies are moving their limited operations out of Russia over geopolitical tensions arising out of its invasion of Ukraine, while helping clients maintain business continuity by shifting work to other locations. “We