31 West

JANUARY 24, 2024

They don’t just manage the technical services, but facilitate a robust ticketing system and after-hours customer service for emergency support. Your customers reach out to you for common technical issues, like server downtime, malfunctioning POS, application issues, deleted files, or cybersecurity threats. Let’s take a look.

Engineering 100

Engineering Service Cybersecurity Accounting 100

31 West

MAY 4, 2024

Some are designed for small businesses that need basic customer service tools, while others are for tech industries that offer out-of-hours IT support and large enterprises that need collaboration, communication, reporting, and AI-powered tools in the CRM. Service Cloud : Salesforce Service Cloud is for customer management.

Software 130

Software Supply Chain Management Sales Out-Tasking 130

Intugo

APRIL 10, 2024

Expand Your Legal Team to Mexico with Intugo´s Legal Outsourcing Services Many U.S. Traditional Outsourcing VS Intugo´s Legal Outsourcing Services Intugo sets itself apart from traditional outsourcing firms by providing comprehensive support for team expansion into Mexico.

Outsourcing 59

Outsourcing Service Nearshoring Out-Tasking 59

31 West

SEPTEMBER 14, 2022

Tasks handled by a third party are referred to as “managed IT services,” typically in the context of business information technology services. A managed service provider (MSP) is a business that offers the above-mentioned services. What Advantages do Managed IT Services Offer? Knocked off Prices.

Managed Services 130

Managed Services Service Management Risk Management 130

Groove Technology

SEPTEMBER 21, 2021

Offshore software development may include the following services: product design and architecture, coding and testing; development SaaS, Internet/Intranet, e-commerce, CRM, project management and other special web services solutions (including Web 2.0 solutions). Instead, all these problems and many more will be solved by the company.

Offshoring 246

Offshoring Software Service E-Commerce 246

3Pillar Global

DECEMBER 18, 2023

For some examples of how this is already happening within the information services sector, take a look at these three examples. CoCounsel handles legal tasks that, until recently, have proven time consuming and monotonous. Moody’s CoPilot, an AI-powered tool, is now deployed to Moody’s 14,000 global employees.

Service 97

Service Supply Chain Management Out-Tasking Analytics 97

31 West

APRIL 16, 2024

Consider cloud server support or outsourcing help desk services as examples – these are not only cost-effective solutions but also significant shifts in operational thinking that enable you to take your company to the next level. Utilize Cloud Services Migrating to cloud services translates into direct cost-efficiency for companies.

Software 130

Software Labor Costs Out-Tasking Automation 130

31 West

SEPTEMBER 16, 2022

You heard that right, that’s the prime reason why many businesses prefer to work with a managed IT services provider as it can easily dodge that bullet. One can weigh the value of managed IT services based on myriad factors. What is Managed Services? Why Should You be Outsourcing IT Managed Services? Keep Costs Low.

Managed Services 130

Managed Services Management Service Outsourcing 130

31 West

SEPTEMBER 8, 2022

IT Service Outsourcing is a precious option for you to pick, especially if you feel like your business is sinking. Consider becoming one of them to get back on your feet and stay in the game by letting an IT service outsourcing provider do the leg work for you. All you need to know about IT service outsourcing is here in this article.

Outsourcing 130

Outsourcing Service Cybersecurity Out-Tasking 130

31 West

SEPTEMBER 22, 2022

For global organizations, a local service team can prove to be inefficient. You can run into issues like inconsistent levels of service quality, long resolution times, and cost concerns. So, how do you provide support to users present at different geographical locations while consistently meeting service metrics ? Objectives.

Service 130

Service Outsourcing Automation Flexibility 130

Perficient Digital Transformation

FEBRUARY 16, 2023

What is ServiceNow Financial Services Operations (FSO): Financial Services Operations (FSO) is an out-of-box offering by ServiceNow utilizing its existing platform custom-tailored to the use cases for Financial Institutions providing a comprehensive solution for managing operations end-to-end.

Service 111

Service Out-Tasking Automation Banking 111

Magellan Solutions

APRIL 1, 2024

Managed IT support and services can be the solution to alleviate those technology headaches by handing them over to the experts. So, if you’re struggling with your IT services without in-house support, discover how a managed service provider can streamline your operations. What is Managed IT Support?

Management 52

Management Service Cybersecurity Right-Sizing 52

Perficient Digital Transformation

SEPTEMBER 29, 2023

Gartner Finance Top 5 Rethinking the finance function Driving business growth Improving financial performance Building a world-class finance team Transforming the financial function Rethinking the Finance Function Salesforce Financial Services Cloud provides a unified platform for managing customer accounts, products, and transactions.

Finance 64

Finance Service Out-Tasking Analytics 64

Everest Group

APRIL 26, 2024

Read on to explore Devin’s features and benefits, the impact of AI developers on IT services delivery, and the challenges that accome with moving into the age of intelligent software development. Reach out to learn more about this topic. This AI agent can independently plan, execute, and complete complex software engineering tasks.

Software 64

Software Out-Tasking Engineering Sourcing 64

Redial

JANUARY 17, 2023

Providing a wide range of services that can be outsourced, such as customer service, finance, marketing, accounting, human resources, and many more. By outsourcing these tasks, companies can save money on labor, technology, and office space. Nearshore outsourcing is when a company outsources tasks to a nearby country.

Operational Costs 130

Operational Costs Nearshoring Labor Costs BPO 130

Intugo

DECEMBER 6, 2023

Outsourced Accounting Services vs. In-House [Pros and Cons] Effective accounting is essential for the smooth functioning of any successful business. As companies navigate the complex landscape of financial management, a key decision arises – whether to opt for outsourced accounting services or maintain an in-house team.

Accounting 59

Accounting Outsourcing Service Nearshoring 59

Perficient Digital Transformation

MARCH 13, 2023

Jenny was excited to try out her new fitness tracker. If that representative had been using Salesforce Service Cloud, they would have had all of Jenny’s information at their fingertips. With Salesforce Service Cloud, customer service is easy, efficient, and painless. Make Every Interaction Count!

Customer Service 69

Customer Service Service Out-Tasking Automation 69

Groove Technology

JUNE 6, 2022

Let’s discuss more about Mobile app developments Services. Using a mobile app to reach out to customers is ideal for large and small businesses. Businesses can use mobile apps to reach out to customers and increase sales and revenue. By offering mobile app services in your business, you are certain to stand out from the fray.

Service 130

Service E-Commerce Retail Out-Tasking 130

Automation Anywhere

JULY 5, 2021

In light of this forthcoming big change, here are four errors to avoid when automating customer service functions. Not re-engineering processes before automating One of the core capabilities of RPA is that the software robots (“bots”) you create with it can mimic human users as they perform digital tasks at the keyboard.

Customer Service 97

Customer Service Automation Service Out-Tasking 97

AS White Global

DECEMBER 16, 2021

The PPG team from ASW Philippines make this work, deliver awesome results, and exemplify ASW’s values of collaboration and support for an inclusive working environment. Outside work, I usually just enjoy working out, listen to music and watch movies. I do volunteer service for the deaf community and the homeless. Hi Team PPG!

Collaborations 52

Collaborations Out-Tasking Design Management 52

31 West

SEPTEMBER 12, 2022

If you are crunched for resources, consider partnering with an MSP and exploring their outsourced helpdesk services. Enable Collaboration. Automate Repetitive Tasks. Thus, look at software or practices to help you get the most out of your existing customer support process. Enable Collaboration. Define SLAs.

Management 130

Management Out-Tasking Customer Support Outsourcing 130

31 West

MARCH 13, 2023

Whether it’s human resource management or your IT infrastructure, robust and high-quality software can help streamline all core tasks effectively. Let’s check out the 10 benefits of using ServiceNow for your business. The more tasks these platforms streamline for you, the more time you get to focus on core areas of your businesses.

Out-Tasking 130

Out-Tasking Right-Sizing Automation Human Resources 130

Simplr

MARCH 24, 2023

We here at Simplr believe that within a decade, 90% of today’s customer service inquiries will either be automated or proactively prevented. So without further ado… 2 – Chat will be the dominant customer service channel. Tighter collaboration between Marketing and CX. Let’s get started! Little to no BPO involvement.

Customer Service 95

Customer Service Service Automation Business Process Outsourcing 95

Ivemsa

JANUARY 24, 2024

Transitioning to manufacturing in Mexico is made easier with the support of shelter services. However, Mexico manufacturing is notably different from how other countries operate and has specific benefits that makes partnering with a shelter services company invaluable. Contact our shelter services team today.

Manufacturing 52

Manufacturing Service Reduced Costs Out-Tasking 52

Magellan Solutions

NOVEMBER 27, 2023

Have you heard that 81% of buyers say that experiencing good customer service increases their likelihood of making a repeat purchase ? In a world of choices, attention is crucial for your business to stand out. Exceptional customer service is a guiding light, capturing attention amidst many options.

Customer Service 52

Customer Service Service Out-Tasking Efficiency 52

AS White Global

OCTOBER 4, 2023

Bonding over food adds a dash of flavour to their collaborative journey. Rodney: I lead the Creative Services Team of EML. I also enjoy going out with friends and try out new aesthetically pleasing cafes and restaurants. Darvi: Collaborative. What makes them tick as a team? Read on and be inspired! Hi everyone!

Service 52

Service Out-Tasking Collaborations Design 52

31 West

APRIL 21, 2024

With both offering so many advanced customer support service tools and a fully integrated ticketing system, picking the one that fits your business needs and budget can be a little overwhelming. Freshdesk has a free forever plan that allows up to 10 customer service agents to use its basic features for free. Let’s get started.

Analytics 130

Analytics Automation Customer Support Out-Tasking 130

Groove Technology

JUNE 15, 2023

The process typically involves the following steps: Requirement Identification : The client collaborates with the outstaffing company to define their project requirements, including the desired skills, experience, and timeline.

E-Commerce 130

E-Commerce Flexibility Collaborations Healthcare 130

Magellan Solutions

APRIL 9, 2024

Imagine having the freedom to focus on your core creative pursuits while a team of skilled professionals handles the intricate photo editing task. Trust us to bring your vision to life and help your brand stand out in a crowded visual landscape. Outsourcing photo editing services is often a more cost-effective solution.

Outsourcing 52

Outsourcing Out-Tasking Collaborations Research 52

Groove Technology

JUNE 21, 2023

This shift has given rise to a new breed of companies that fully embrace remote work and have developed robust systems and tools to facilitate collaboration and productivity. Its highly customizable boards, cards, and lists enable teams to organize tasks, set priorities, and track progress efficiently.

Software 100

Software Collaborations Jobbing Out-Tasking 100

Paysquare

APRIL 30, 2024

AI automates tasks such as risk assessment, data analysis, and regulatory changes and allows businesses to proactively identify and fix potential compliance problems before they escalate. Thus, the dynamics between government and business have changed to one of greater collaboration built on mutual understanding of compliance requirements.

Government 52

Government Payroll Cybersecurity Regulations 52

IBM Services

MAY 16, 2023

To help companies better deliver on their marketing vision and scale their marketing business processes, managed marketing services (MMS) offshore has become a fast growing trend. What are managed marketing services (MMS)? Traditionally, business processes tied to marketing are manual tasks completed in-house and onshore.

Marketing 72

Marketing Management Service Offshoring 72

Intelligent Management Inc.

MAY 5, 2022

Every human activity aimed at producing a result, whether it’s a product or a service requires collaboration. And collaboration and cooperation are increasingly stressed in the workplace today. The problem is, organizations can create situations of “a world gone collaboration mad” (see “The Collaboration Curse” ).

Out-Tasking 98

Out-Tasking Collaborations Management Software 98

31 West

JANUARY 23, 2023

The ITSM software is one such smart and automated help desk application that streamlines your IT operations and helps you deliver excellent service to the end user. Instead, they are looking for a robust and more comprehensive solution that can simplify technical operations and automate hectic manual tasks.

Out-Tasking 130

Out-Tasking Automation Software Right-Sizing 130

AS White Global

OCTOBER 4, 2023

Bonding over food adds a dash of flavour to their collaborative journey. Rodney: I lead the Creative Services Team of EML. I also enjoy going out with friends and try out new aesthetically pleasing cafes and restaurants. Darvi: Collaborative. What makes them tick as a team? Read on and be inspired! Hi everyone!

Service 52

Service Out-Tasking Collaborations Design 52

Groove Technology

OCTOBER 14, 2021

A number of the extra benefits of outsourced projects are that it allows specializing in the core business, resolving capacity issues, and improving the service quality. Outsourcing is a corporate engineering practice in which a third-party vendor is assigned a company task, process, function, or component. Risk reduction.

Software 246

Software Outsourcing Management Out-Tasking 246

Offshore India Data Entry

OCTOBER 3, 2023

Outsourcing documents scanning service to offshore companies helps you converts physical files to digital formats streamlined in the cloud. This unlocks meaningful savings by digitizing storage and labor-intensive tasks. Internal and external collaboration strengthen through information sharing.

Manufacturing 59

Manufacturing Outsourcing Service Offshoring 59