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Turn Your Contact Center Into a Revenue Center

Perficient Digital Transformation

Reinforce Efforts to Prevent Out-of-stock Situations This 2023 study by the IHL Group indicates out-of-stock situations result in $1.2 Every out-of-stock situation your agents prevent through proactive outreach to your store managers prevents lost sales and ensures customer satisfaction with their local store.

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Rightsourcing: Finding the Balance Between Outsourcing and Insourcing

NoonDalton

Staying true to its root word of right , rightsourcing is all about selecting the best source to deliver the services you need. Rightsourcing literally means “choosing the correct source. ” — Margaret Rouse. It takes time and patience to find the proper talent for critical tasks. Co-Sourcing.

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Navigating Change: How Regional Payers Stay Ahead

3Pillar Global

HR were preoccupied with a myriad of other tasks, and during such a challenging period it was not a good time to request employees to transition networks. Yet coming out of the pandemic, that’s changed. Sources: Mercer, WTW, KFF, AON, Minneapolis Fed On top of that, the business environment has shifted.

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5 Biggest Cyber-Attacks & How Much Did It Cost Companies?

31 West

Out of 50 clients affected in this data breach that included top brands of retailers, financial institutions like JPMorgan Chase & Co., Best buy co., These targets received emails with content that mentioned employee names and seemed to be receiving from friends or a co-worker. Antivirus software. Encryption.

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Jira vs Servicenow Compared 2023

31 West

Are repetitive tasks bogging your service desk? We will be comparing Jira and ServiceNow to help you identify the right software for your service desk. You can integrate with CTI software and communication platforms. The software is also offered as a data center solution wherein you can manage the infrastructure yourself.

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A Strategy for Outsourcing Enterprise Software Development

3Pillar Global

Outsourcing software development projects is quickly becoming a critical part of any organization’s digital strategy. The list of reasons a company might outsource software development is nearly endless. Once you’ve figured out where you could use some extra support, establish some goals. Is it a particularly complex task?

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What is data center management?

IBM Business Partners

Data center management encompasses the tasks and management tools necessary for doing so. A person responsible for carrying out these tasks is known as a data center manager. A data center is often comprised of hardware and software from multiple vendors, including numerous applications and tools. lighting, cooling, etc.)