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Offshore vs nearshore software development: which route to take?

The Scalers

Offshore vs nearshore software development: conclusion Building tech teams beyond borders — the United Kingdom and Ireland edition What will you learn? Banks, automotive OEMs, retailers, insurance providers — all these and more are becoming software-centric , as they seek to compete in the race to digital-first business.

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Watsonx: a game changer for embedding generative AI into commercial solutions

IBM Services

Watsonx gives organizations the ability to refine foundation models with their own domain-specific data to gain competitive advantage and ensure factual grounding to external sources of knowledge. Watch the demo of these use cases , or explore interactive demos in the IBM Digital Self-Serve Co-Create Experience.

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Turn Your Contact Center Into a Revenue Center

Perficient Digital Transformation

Modern Contact Center as a Service (CCaaS) solutions provide agent co-browse capabilities to let agents see the same view of your website or mobile app that your customer sees. Instead of every dealer sourcing and learning a separate employee scheduling service they source and learn from your team.

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Navigating Change: How Regional Payers Stay Ahead

3Pillar Global

Sources: Mercer, WTW, KFF, AON, Minneapolis Fed On top of that, the business environment has shifted. Source: Mercer – [link] They’ve already largely shifted to self-funded plans, bearing risk to lower total spend. Source: McKinsey – [link] Regional payers achieved success with fully-insured products.

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Rightsourcing: Finding the Balance Between Outsourcing and Insourcing

NoonDalton

Staying true to its root word of right , rightsourcing is all about selecting the best source to deliver the services you need. Rightsourcing literally means “choosing the correct source. ” — Margaret Rouse. Here is a summary of similarities and contrasts between these two types of sourcing: Control. Co-Sourcing.

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VeloxCon 2024: Innovation in data management

IBM Services

VeloxCon 2024 , the premier developer conference that is dedicated to the Velox open-source project, brought together industry leaders, engineers, and enthusiasts to explore the latest advancements and collaborative efforts shaping the future of data management.

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Call & Contact Center Expo 2023: Insights and Key Takeaways

Premier BPO

C&CC Key Takeaways: Delivering a breakout session on “Co-Sourcing vs. Outsourcing – How to Maximize Your Partner Relationship”, Premier BPO leadership also shared insider takeaways from the two-day exhibition. Companies are looking to improve customer service and still finding it hard to reach the right talent to scale.