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Turn Your Contact Center Into a Revenue Center

Perficient Digital Transformation

Reinforce Efforts to Prevent Out-of-stock Situations This 2023 study by the IHL Group indicates out-of-stock situations result in $1.2 Every out-of-stock situation your agents prevent through proactive outreach to your store managers prevents lost sales and ensures customer satisfaction with their local store.

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Rightsourcing: Finding the Balance Between Outsourcing and Insourcing

NoonDalton

Staying true to its root word of right , rightsourcing is all about selecting the best source to deliver the services you need. Rightsourcing literally means “choosing the correct source. ” — Margaret Rouse. It takes time and patience to find the proper talent for critical tasks. Co-Sourcing.

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Navigating Change: How Regional Payers Stay Ahead

3Pillar Global

HR were preoccupied with a myriad of other tasks, and during such a challenging period it was not a good time to request employees to transition networks. Yet coming out of the pandemic, that’s changed. Sources: Mercer, WTW, KFF, AON, Minneapolis Fed On top of that, the business environment has shifted.

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5 Biggest Cyber-Attacks & How Much Did It Cost Companies?

31 West

Out of 50 clients affected in this data breach that included top brands of retailers, financial institutions like JPMorgan Chase & Co., Best buy co., These targets received emails with content that mentioned employee names and seemed to be receiving from friends or a co-worker. Packet sniffer. Antivirus software.

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How IBM Consulting brings a valuable and responsible approach to AI

IBM Services

IBM Garage methodology co-creates, co-executes, and co-operates with enterprise teams to quickly ideate, pilot, test and scale projects. In the co-innovation phases, we employ ethics-driven exercises to ensure that our intentions match our actions. Register for our webcast: What does ChatGPT mean for business?

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Jira vs Servicenow Compared 2023

31 West

Are repetitive tasks bogging your service desk? Further, if you need help implementing or upgrading the software, you can make use of Co-Delivery and Partner Finder services. out of 1918 user ratings of all time. out of 5, with 120 user ratings of all time. out of 5 (1918 user ratings) 4.6

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Implementing Procurement Initiatives

SIG Speaks

SIG University Certified Sourcing Professional (CSP) program graduate Laurie Kuecker discusses how procurement leaders must change and adapt their processes to better fit their industry. Blogger Bio: Laurie Kuecker is the Manager of Corporate Procurement at American Honda Motor Co., learn more. .