Remove Co-Sourcing Remove Efficiency Remove Marketing Remove Sourcing
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Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2024

Everest Group

Providers are seizing opportunities to leverage technology in their capabilities, provide platform-led solutions, and co-innovative advisory services to meet the industry’s growing demands. Stakeholders prioritize efficiency and productivity, aiming to reduce false positives and mitigate potential losses from regulatory fines.

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The Azure Well Architected Framework: Performance Efficiency Pillar

Perficient Digital Transformation

A group of five pillars encompassing Reliability, Security, Cost Optimization, Operational Excellence, and Performance Efficiency. Cost Optimization must be balanced against Performance Efficiency. Conversely, Operational Excellence may complement and enhance Performance Efficiency. ” ~ David Allen. .

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Turn Your Contact Center Into a Revenue Center

Perficient Digital Transformation

The expertise your contact center agents developed answering these questions combined with your contact center teams’ ability to deliver empathetic and efficient customer experiences opens revenue generating opportunities for your business. Here are 4 scenarios where your contact center provides opportunities to drive revenue.

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Watsonx: a game changer for embedding generative AI into commercial solutions

IBM Services

offers intuitive tooling for powerful foundation models; watsonx.data enables compute-efficient, scalable workloads wherever data resides; and the third component, watsonx.governance , provides guardrails essential to responsible implementation. The most common use cases from partners often combine several of these AI tasks.

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Embracing Outsourcing in 2024: Navigating Hiring Challenges

Premier BPO

A nearly unanimous 97% of middle market senior executives noted the lack of qualified workers as a serious problem and over two-thirds anticipate difficulties securing qualified talent this year. Access a Global Talent Pool Outsourcing provides a dynamic solution in a job market where flexibility is a prime factor for job seekers.

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Embracing Outsourcing in 2024: Navigating Hiring Challenges

Premier BPO

A nearly unanimous 97% of middle market senior executives noted the lack of qualified workers as a serious problem and over two-thirds anticipate difficulties securing qualified talent this year. Access a Global Talent Pool Outsourcing provides a dynamic solution in a job market where flexibility is a prime factor for job seekers.

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My Premier Year as CEO

Premier BPO

These are based on my personal trips to Manila, Lahore, numerous town halls, market research, one-on-one sessions, and our sales kick-off earlier this year. Our COO calls this “co-sourcing”. In the months since we’ve been working on bringing these innovations and efficiencies to market.