Perficient Digital Transformation

JULY 22, 2022

In her role as a senior solutions architect, she helps simplify the complexity of the commerce world. Rupa discusses her role as a trusted advisor for customers and a forward-thinking leader for her team. Rupa discusses her role as a trusted advisor for customers and a forward-thinking leader for her team.

E-Commerce 69

E-Commerce Collaborations Sales Jobbing 69

Perficient Digital Transformation

FEBRUARY 7, 2023

Join the Partner Marketing Team “Collaboration within our Partner Marketing and Alliances team here at Perficient is second to none! Add in non-stop support from colleagues whenever you need it, and this is easily one of the best teams at Perficient.” Read more about the role below, and submit your application today!

Supply Chain Management 69

Supply Chain Management Collaborations Jobbing Marketing 69

Influx

AUGUST 12, 2022

There are many reasons why agents leave their roles and some may have nothing at all to do with your business. Why do support agents leave a company? . Besides outside motives such as a change of career or factors related to personal life, a handful of things can influence a support agent’s desire to leave a company. .

Jobbing 98

Jobbing Call Center Outsourcing Customer Support 98

Perficient Digital Transformation

SEPTEMBER 22, 2022

We also discussed the things Sean values most about his role, his team, and his company. I’d love to kick off with hearing more about your role. What keeps you motivated in this role? . In this role, I wear many hats. Pre-sales. In my role, I value: The opportunity to build something new.

Healthcare 69

Healthcare Collaborations Sales Insurance 69

Globalization Partners

JANUARY 3, 2022

In a competitive, fast-paced marketplace, your company may struggle to maintain customer loyalty. Because customer retention saves money, companies are increasingly hiring success managers to build and maintain customer relationships. Consider your company needs and working model to determine whether the position should be remote.

Management 98

Management Sales Customer Service Accounting 98

Perficient Digital Transformation

FEBRUARY 8, 2023

I recently sat down with him to learn more about his passion for supporting his healthcare clients. We also discussed what it takes to thrive at Perficient as an account manager and what he values most about his teams. I’d love to start with hearing more about the facets of your role as an account manager at Perficient.

Accounting 69

Accounting Management Healthcare E-Commerce 69

Magellan Solutions

MARCH 19, 2024

Do you want to experience a transformation in business performance by enhancing your back-office operations? Back-office operations are the vital foundation that supports every organization. Back-office operations are the vital foundation that supports every organization. increase in customer satisfaction, a 5.4x

Out-Tasking 52

Out-Tasking Human Resources Data Entry Administrative 52

Influx

JANUARY 31, 2023

B2B sales (selling products and services to other businesses, rather than to individual consumers) often involves lengthy sales cycles, multiple decision-makers, and a strong emphasis on building solid relationships. The tough part is actually making the sale. The tough part is actually making the sale.

Sales 52

Sales Collaborations Marketing Outsourcing 52

Perficient Digital Transformation

SEPTEMBER 26, 2022

What is your role? I’ve recently moved into a portfolio specialist role after being in a principal role, and this transition from delivery to sales happened organically. One of the strengths I bring into sales conversations is my product and delivery experience. How does your role support Perficient?

Collaborations 69

Collaborations Sales Jobbing Analytics 69

Groove Technology

JANUARY 5, 2022

Companies are being compelled to operate remotely and outsource jobs to survive. Dedicated development team outsourcing is a dependable and cost-effective method of outsourcing all or a portion of product development. What is the Dedicated Team Model? This group is like an internal team, technically your employees.

E-Commerce 130

E-Commerce Software Right-Sizing Outsourcing 130

Hyland

AUGUST 5, 2022

What can you do to support your remote employees? If you’re a manager, a team lead or in HR generally — chances are your employees have requested to work remotely. Decreased team collaboration. Likewise, how does management implement greater collaboration between virtual teams and those in the office?

Out-Tasking 145

Out-Tasking Collaborations Human Resources Flexibility 145

Perficient Digital Transformation

AUGUST 24, 2022

I recently sat down with one of our senior project managers, Ruby Lin, to discuss the many facets of her role at Perficient. She told me about how she leads teams and facilitates collaboration. We also discussed how her voice and work are appreciated by her team. My typical day is not very different from many other team leads.

Management 69

Management Healthcare Collaborations Insurance 69

Perficient Digital Transformation

MARCH 19, 2024

For medical device companies, building loyalty among nurses is a key element in driving growth. That kind of quick, just-in-time support gives patients the feeling of always having someone in their corner. Or needed to ask a question about your prescription. Nursing is the most trusted profession in the U.S.

Healthcare 52

Healthcare Research Design Sales 52

Zinnov

NOVEMBER 8, 2023

Today, this chapter in history serves as a reminder that a company’s location and ecosystem plays a vital role in its success. In this blog, we break down the key considerations to keep in mind when selecting the right location for your center. Where to setup your next GCC? But where do they start?

Offshoring 64

Offshoring Government Engineering Manufacturing 64

Pure Moderation

OCTOBER 19, 2022

Support teams receive hundreds of calls daily, ensuring all customer service interactions go as smoothly as possible. And a customer service team can have multiple objectives, depending on which customer service stage they’re on. Often, customer satisfaction is achieved by putting yourself in your customer’s shoes.

Customer Service 97

Customer Service Service Data Entry Automation 97

AS White Global

NOVEMBER 25, 2021

Healthcare outsourcing services through an offshore staff can provide vital support to medical practitioners and healthcare providers so they can focus on their core duties. A fully integrated offshore staff can accomplish these multiple functions in accordance with your company policies. Clinical administrators. Systems management.

Offshoring 98

Offshoring Healthcare Jobbing Data Entry 98

Amzur

JANUARY 10, 2024

This blog will help you learn how to build a custom AI implementation strategy to meet your business objectives. Whether optimizing processes, accelerating development time, enhancing customer experience, or multiplying your team’s productivity will set the trajectory for successful AI adoption.

Data Entry 103

Data Entry Right-Sizing Robotics Process Automation Automation 103

Perficient Digital Transformation

JULY 24, 2023

Perficient is focused on building a stronger future, and our colleagues inspire action by devoting their time, energy, and talent to giving back to those in need. Perficient’s corporate giving philosophy is supported by two core pillars: advancing STEM education and improving health and well-being. What is your role?

Sales 52

Sales Collaborations Manufacturing Jobbing 52

NoonDalton

DECEMBER 29, 2021

The allure of building virtual teams is undeniable. Many very efficient teams are made up of people who operate thousands of miles apart. Virtual teams have numerous advantages. Virtual teams, on the other hand, present distinct issues than regular teams and necessitate different management and leadership styles.

Out-Tasking 98

Out-Tasking BPO Collaborations Insurance 98

Perficient Digital Transformation

FEBRUARY 14, 2023

Below is a deeper look into David San Filippo’s role as a principal on the Sitecore team and his fourth Sitecore MVP award. What is your role? My current role gives me the opportunity to wear many different hats. How do you explain your job to family, friends, or children? Consistency is key.

Flexibility 69

Flexibility Sales Marketing Collaborations 69

Perficient Digital Transformation

OCTOBER 31, 2022

Below, Lisa’s passion for Optimizely exudes through answering questions about her role and experiences at Perficient. What is your role? In doing this, I attend meetings with clients or internal teams to assist in successful delivery of projects or products. What has your experience at Perficient taught you?

Jobbing 69

Jobbing Sales Research Marketing 69

NoonDalton

SEPTEMBER 20, 2021

In 2020, everyone was talking about finding the best way to make remote teams work. This begs the question: Is it possible to combine in-house and remote teams effectively? Some employees will come into the office if their job requires their physical presence. Communication is Key for In-House and Remote Teams.

Reduced Overhead 98

Reduced Overhead Right-Sizing Outsourcing BPO 98

Perficient Digital Transformation

APRIL 19, 2022

Atlassian develops, sells, and manages software solutions that support teams for project planning and execution, software management, post-release customer support, and collaboration or document sharing. What is your role? I lean on a blend of tools, processes, and a small, but amazing team. Creativity.

Collaborations 75

Collaborations Sales Jobbing Administrative 75

Perficient Digital Transformation

AUGUST 25, 2023

Not only does he manage and run Perficient’s Campus Program for CPD, but he also helps build the curriculum around how a typical project is run and trains individuals with hands-on exercises. What does a typical day in your role look like? My 5-year-old daughter would say, “Daddy makes money on the computer and is always in meetings.”

Jobbing 52

Jobbing Sales Collaborations Government 52

Pure Moderation

AUGUST 18, 2022

After months and months of blood, sweat, and tears, you’ve finally unveiled your new product to the market. You have a website up and running, raking in crazy leads and sales by the minute. But, customers are phoning your business like no tomorrow. This is where SaaS customer support comes in.

Customer Support 52

Customer Support Customer Service Out-Tasking Sales 52

Capgemini

OCTOBER 16, 2023

Emotional intelligence made easy EL Mehdi 06 Sep 2023 Facebook Twitter Linkedin Capgemini’s Emotional Intelligence training program is enabling our people to discover the power of emotions, and how emotional intelligence can deliver increased productivity, enhanced job satisfaction, and lower attrition.

Jobbing 52

Jobbing Management Sales Research 52

Magellan Solutions

JUNE 24, 2021

Challenges of having an outsourced inside sales . In a 2016-2017 talent shortage survey, employers found sales positions to be among the most difficult roles to fill, beating out even engineers, management, and executive roles. Hiring inside sales employees is a big investment. Control over the outsourced team.

Sales 52

Sales Outsourcing Payroll Engineering 52

IBM Business Partners

MAY 18, 2022

Since that time, she has played an instrumental supporting role for the CEO, helping amplify his strategic priorities throughout the company. In January, Woolley stepped into a new role—both for her and for the company—as IBM Ecosystem General Manager. ” Why was the role of general manager of the IBM Ecosystem created?

Management 57

Management Sales Out-Tasking Managed Services 57

Perficient Digital Transformation

JANUARY 4, 2024

What is your role? I spend my days helping our clients define their challenges and matching them to services and technologies that allow them to build out roadmaps to achieve the success they desire. Organizational data driven decision intelligence is the new must have, especially when it comes to marketing and sales.

Global Management Consulting 52

Global Management Consulting Sales Collaborations Software 52

Perficient Digital Transformation

SEPTEMBER 2, 2022

team bring years of experience and vast knowledge to the practice and our clients. Below is an inside look into Tiffany Laster’s role as a technical consultant on the Sitecore team. What is your role? I then help their teams understand how to utilize the products they purchased. I really love to cook.

Marketing 69

Marketing Jobbing Sales Collaborations 69

Influx

MARCH 30, 2023

Customer support is not just a department; it’s a philosophy of putting customers first and exceeding their expectations at every interaction. Are you looking for customer support assistance? Influx support teams scale with you. As your team and customer list grow, things can quickly get out of hand.

Software 52

Software Data Entry Out-Tasking Automation 52

Hyland

AUGUST 4, 2022

Growing your customer success career. Success: Stories from Hyland’s Customer Success team. Hyland is looking for customer success managers (CSMs) to grow its team, and I had the opportunity to get insight from three of our team leaders: Mark Mortimer , VP and Head of Global Renewals. > Ready to apply? Apply here!

Management 52

Management Sales Jobbing Customer Support 52

Anexa

MAY 16, 2022

Furthermore, these B2B companies must prioritize supporting a digitally-framed CX that will allow them to meet demand, minimize disruption and create opportunities for growth. And no matter what your business model might be: B2B, B2C, D2C or B2B2C – your business is to sell products or services to people. But let’s focus on B2B.

BPO 52

BPO Business Process Outsourcing Sales Outsourcing 52

Magellan Solutions

MAY 3, 2022

Companies that outsource call centers have one thing in common: they know the significance of building and maintaining good customer relationships. The common services utilized by companies under this industry are customer support and tech support. The patterns and needs of customers dictate the direction of the market.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Automation Anywhere

NOVEMBER 30, 2020

But COE teams are often a small, shared resource that eventually hits bandwidth, creating a major roadblock to scaling automation across the organization. Expanding automation to business teams allows organizations to leverage process and application expertise while dramatically expanding automation development capacity.

Automation 98

Automation Government Jobbing Sales 98

Everest Group

OCTOBER 26, 2023

Read on for insights from our analyst team, who attended and presented at these pivotal gatherings that fostered collaboration and dialogue with the international community to advance sustainability efforts. These events centered around economic inclusion, climate change, health access, biodiversity, and other critical concerns.

Impact Sourcing 65

Impact Sourcing Sourcing Government Collaborations 65

NoonDalton

OCTOBER 4, 2021

In this type of recruitment climate, finding and hiring the appropriate individuals necessitates keeping up with new recruiting technologies and social media, building connections with successful applicants, and asking the right questions. Why would you outsource your talent acquisition to a third party?

Outsourcing 97

Outsourcing BPO Regulations Efficiency 97